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Rixos President Astana Hotel

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
69 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Transport & Communications Ministry
    5 min walk
  • Popular Location
    Korme Exhibition Complex
    8 min walk
  • Popular Location
    Keruen
    15 min walk
  • Airport
    Astana (TSE-Astana Intl.)
    18 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bunk Bed
    More details
  • Deluxe Room

    5/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bunk Bed
    More details
  • Premium Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bunk Bed
    More details
  • Premium Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Presidential Suite

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 1 Twin Bunk Bed
    More details
  • Premium Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details

About this area

Nur-Sultan

In the city center, Rixos President Astana Hotel is in a walkable area with good shopping. Bayterek Tower and Singing Fountain are local landmarks, and travelers looking to shop may want to visit Khan Shatyr and Keruen.

What's nearby

  • Popular Location
    Transport & Communications Ministry - 5 min walk
  • Popular Location
    Korme Exhibition Complex - 8 min walk
  • Popular Location
    Kazakhstan Ministry of Foreign Affairs - 9 min walk
  • Popular Location
    Bayterek Tower - 12 min walk
  • Popular Location
    Keruen - 15 min walk

Getting around

  • Astana Railway Station - 9 min drive
  • Astana (TSE-Astana Intl.) - 18 min drive

Restaurants

  • Al Farabi – Garden-view restaurant offering international cuisine. Serves breakfast daily.
  • Aksham – Restaurant. Open daily.
  • The Irish Pub – Garden-view pub offering international cuisine. Serves breakfast, lunch and dinner daily. Open 24 hours.
  • Lobby Lounge – Lobby lounge offering international cuisine. Serves breakfast, lunch, and dinner daily. Open 24 hours.
  • MeYou The Asian Corner – Bar offering Asian cuisine. Serves lunch and dinner daily.

About this property

Rixos President Astana Hotel

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. All 184 rooms feature thoughtful touches like minibars (stocked with some free items) and pillow menus, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find sitting areas, 24-hour room service, and refrigerators. Bathrooms are shared.
Rixos President Astana Hotel offers 184 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
In addition to a full-service spa, Rixos President Astana Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.
This 5-star property offers access to a business center. Event facilities measuring 10979 square feet (1020 square meters) include conference space. This luxury hotel also offers a fitness center, gift shops/newsstands, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.
Rixos President Astana Hotel has designated areas for smoking.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Anjana Spa has 8 treatment rooms including rooms for couples. Services include massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Policies

Check-in

Check-in between 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. 24-hour train station shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 8960.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: KZT 40000.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KZT 6500 for adults and KZT 6500 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 8960.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Astana Hotel Rixos
  • Hotel Rixos President Astana
  • President Hotel Astana
  • Rixos Astana President
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  • Rixos President Astana Hotel Hotel Nur-Sultan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Extended parking (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: KZT 6500 for adults and KZT 6500 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Turndown service

Languages spoken

  • English
  • Russian
  • Turkish

Business services

  • 8 meeting rooms
  • Business center
  • Conference space (10979 square feet)

Outdoors

  • Garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

4.4

Excellent

5 - Excellent
41
4 - Good
17
3 - Okay
7
2 - Mediocre
3
1 - Poor
1
4.5
Cleanliness
4.4
Service and Staff
3.0
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

Very unique and nice hotel . Neighborhood is excellent. Good value for money

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.

Stayed 1 night in Jul 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very bad room and furniture and Aircondition

Worst room and worst Aircondition and not equal for payment

Stayed 8 nights in Jun 2019

2/5

  • Liked: Cleanliness, property conditions & facilities

Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.

Stayed 1 night in May 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Songbirds in central Nur-Sultan

One of the most opulent hotels in central Astana/Nur-Sultan, the Rixos is built around a huge hall filled with plants and large cages of songbirds. It's everything you would expect from this kind of hotel, with very polite and helpful staff, a nice breakfast restaurant, and a medium-sized underground spa and swimming pool. The location means its very easy to walk to Nurzhol Boulevard and other central locations. There isn't much that could be done differently here: it's a luxury hotel in a good location, and does exactly what it says on the tin.

Stayed 4 nights in Mar 2019

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