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Reviews

4.9 / 5Exceptional
12 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Monument to the Dead of the Totalitarian Regime
    14 min walk
  • Popular Location
    Kenesary Khan Monument
    15 min walk
  • Popular Location
    Mega Astana Shopping Centre
    8 min drive
  • Airport
    Astana (TSE-Astana Intl.)
    31 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room, 2 Twin Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, River View

    Room Amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Suite, 1 Bedroom

    Room Amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite, 1 Bedroom

    Room Amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Twin Beds

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Grand Room, 1 King Bed (Grand Deluxe)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite (Ambassador)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • St Regis, Suite

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Royal Suite

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Presidential Suite

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Nur-Sultan

Located in Nur-Sultan, The St. Regis Astana is in the city center and on the waterfront. Bayterek Tower and Singing Fountain are local landmarks, and travelers looking to shop may want to visit Khan Shatyr and Keruen.

Popular Location

What's nearby

  • Monument to the Dead of the Totalitarian Regime - 14 min walk
  • Kenesary Khan Monument - 15 min walk
  • Gorky Russian Drama Theatre - 19 min walk
  • Mega Astana Shopping Centre - 8 min drive
  • Museum of the First President of the Republic of Kazakhstan - 9 min drive

Getting around

  • Astana Railway Station - 9 min drive
  • Astana (TSE-Astana Intl.) - 31 min drive

Restaurants

  • The Grill – Garden-view fine-dining restaurant offering international cuisine. Serves dinner on select days. Reservations required.
  • La Rivere – Garden-view restaurant offering local and international cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.
  • St. Regis Bar – Garden-view bar offering international cuisine. Serves light fare daily.
  • St. Regis Summer Terrace – Garden-view restaurant with a bar offering international cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.

About this property

The St. Regis Astana

Family-friendly hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a sauna. All 120 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include balconies or patios, living rooms, and 24-hour room service.
The St. Regis Astana offers 120 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate living rooms. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.
This Nur-Sultan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Iridium Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Full breakfast available for a fee daily 7 AM–11 AM: KZT 14990 for adults and KZT 7495 for children
2 restaurants
2 bars/lounges
24-hour room service

Things to do

24-hour fitness center
Arcade/game room
Bicycle rentals
Full-service spa
Indoor pool
Private picnics
Sauna
Steam room

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's club (surcharge)
Dry cleaning service
Free cribs/infant beds
Indoor pool
In-room child care (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)
Separate living room
Soundproofed rooms
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Azerbaijani
Chinese
English
German
Italian
Russian
Turkish

Business services

24-hour business center
8 meeting rooms
Computer station
Conference space (12379 square feet)

Outdoors

Garden
Terrace

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways

More

Couples dining
Designated smoking areas (fines apply)
Romance packages available

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Climate control (heating)
Down comforter
Frette Italian sheets
Free cribs/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels

Entertainment

55-inch LED TV
iPod dock
Satellite channels

Food and drink

Champagne service
Free bottled water
Minibar

Outdoor space

Balcony or patio

More

Connecting rooms available
Desk
Free international calls
Free local calls
Free long-distance calls
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Phone
Separate living room
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 15000.0 per day.
  • Free cribs (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: KZT 14990 for adults and KZT 7495 for children (approximately)
  • Airport shuttle fee: KZT 15000 per vehicle (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: KZT 15000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 7 AM to 11 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • St. Regis Astana Hotel
  • The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • The St. Regis Astana Hotel Nur-Sultan
  • St. Regis Astana Hotel Nur-Sultan
  • St. Regis Astana Nur-Sultan
  • Hotel The St. Regis Astana Nur-Sultan
  • Nur-Sultan The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • St. Regis Astana Hotel
  • St. Regis Astana
  • Hotel The St. Regis Astana
  • St Regis Astana Nur Sultan
  • St. Regis Astana Hotel Nur-Sultan
  • St. Regis Astana Nur-Sultan
  • Hotel The St. Regis Astana Nur-Sultan
  • Nur-Sultan The St. Regis Astana Hotel
  • The St. Regis Astana Nur-Sultan
  • St. Regis Astana Hotel
  • St. Regis Astana
  • Hotel The St. Regis Astana
  • St Regis Astana Nur Sultan

Frequently asked questions

4.9

Exceptional

5 - Excellent
11
4 - Good
1
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.8
Cleanliness
4.8
Service and Staff
5.0
Amenities
4.8
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!

    Stayed 6 nights in Jun 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Amazing Hotel. All in top class Staff is professional and helpful Location is great

    Stayed 3 nights in Mar 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    One of the best properties!

    Amazing hotel and service - would definitely stay there again!

    Stayed 2 nights in Sep 2018

    5/5 Excellent

      Exceeding your expectation

      Amazing experience! Highly recommend for this hotel. Value for money choice

      Stayed 7 nights in Sep 2018

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