Ratings based on 500 Verified Reviews

4.4 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Posted Oct 15, 2017
We recently stayed at this hotel for a week. We loved it: fantastic and colourful beach, amazing pools, friendly staff and spacious and clean rooms. We couldn't fault it and would greatly recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Beautiful wedding venue

Posted Sep 25, 2017
Lovely older style resort with good facilities including in house health clinic Good choice of restaurants and great beach bar. Fantastic pool area. Comfortable spacious rooms. Very big resort. Enjoyed our four night stay for a wedding we attended which was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Sep 25, 2017
Overall this hotel was amazing. Great facilities, nice gym and the grounds were stunning. Only down sides were that the bedrooms were a bit dated and could do with a refurb (although very clean and well presented). Lastly, the prices within the Spa were a little expensive in comparison to other resorts. As a result we used another resorts Spa and appeared others were doing the same, as it was empty. Shame as it looked lovely!
4 out of 5
by A verified traveler from Perth, Australia

Beautiful grounds but rooms need some love

Posted Sep 21, 2017
We stayed here for a wedding and the location is beautiful. The grounds are amazing and with 2 pools you never felt there were too many people around. The food options are great and the Japanese buffet on a Sunday night was amazing! The only real downfall of this hotel are the rooms. They are very old and really need to be renovated. The bathrooms aren't great with a shower/bath combo that is peeling and fittings are coming away from the wall. Hopefully they will renovate soon because there are amazing hotel offerings in Nusa Dua.
5 out of 5
Recommended
for Everyone
by A verified traveler from Coventry, UK

Best hotel which we have stayed

Posted Aug 24, 2017
Pros: Loacality, cleanliness, hotel staff - all amazing
Cons: I cannot think of any improvments
Location: The locality is exclusive. Two Security check points before you even see the hotel, it is very safe.
After an initial problem which lasted 1 night regarding our 2 adjoining rooms which were not adjoining, we were promptly upgraded for the rest of our stay. The staff are amazing and friendly. Mr Darma Suyasa (the assistant manager) is a credit to the hotel. The hotel is pure luxury. We loved the restaurants, the pools and the beach on which the hotel is situated. Great local entertainment. The breakfast is plentiful and to any ones taste. We are already scheduling in our next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2017
they have big pools and nice beach. also they upgraded my rooms to higher category for free because im Expedia gold member.
Comment from Hotel Management
Aug 19, 2017 by gatot, Hotel Management
Thank you for the complimentary; we wish you have a memorable stay with us
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Full of Balinese atmosphere!

Posted Jul 19, 2017
Pros: The style of the hotel is very much of Balinese which we enjoyed to stay.
Cons: Shower in the bathroom.
Location: You can walk to the local shops or shopping mall easily.
Everything inside the hotel, so you don't need to go out of the resort. All the staff was hospitable. Beautiful private beach. We will recommend!
Comment from Hotel Management
Aug 19, 2017 by gatot, Hotel Management
Dear Mr / Mrs Teru, thank you for the compliment and your positive feedback to us. We shall take note and follow up to related department for your constructice comment.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vietnam

Good looking hotel with nice beach and staff

Posted Jul 18, 2017
Pros: Architecture, Pools, Private beach.
Cons: Facilities improvement is required.
Location: Local Spa, Local restaurant, Bali Collection.
I have been amazed with gorgeous and traditional-style architecture of entrance first. Room facilities are a little bit worn-out though, still kept clean and tidy. Staffs are very friendly and helpful. Guests can have nice service around the private beach. Guests come from various countries as far as I see and hear, such as some families come from China, small groups from Japan, Korea, France and Australia. Breakfast at Waterfall restaurant was good enough, guests can enjoy many options.
Comment from Hotel Management
Aug 19, 2017 by gatot, Hotel Management
Dear Mr / Mrs S, thank you for your positive feedback and happy to know you have enjoyed your stay with us. The hotel is in the process upgrading room facilities and for sure will takes time for completion. We wish to welcome you back on our newly refurnished room
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Amazing place!

Posted Jul 8, 2017 on Orbitz
Pros: The staff, the gorgeous gardens and pools, breakfast was amazing (try to get it included in your room rate for sure!).
Cons: Wish there was a hot tub. Also on Sundays they have a jazz night/DJ, it was so incredibly loud, made it hard to relax and have a nice meal outside.
Location: Walk down to the peninsula, pretty views of the beach and crashing waves.
Beautiful resort, pool and rooms are lovely. Great friendly staff, super cheap food/drinks especially for a resort. Nice beach, best resort I saw in Nusa Dua.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Best beach access

Posted Jul 7, 2017 on Wotif
Pros: Beach access
Cons: Could do with some tennis courts
Location: Location excellent. Golf course next door.
Older resort but polished up and well maintained. Best feature is the beach side which is better than most of the newer resorts. Staff great and good atmosphere. Ideal for families.