Ratings based on 629 Verified Reviews

4.6 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

A wonderful stay!

Posted Apr 17, 2017
Pros: Pretty much everything. Swim out room was totally worth the extra cost. Adding the breakfast option totally worth it as well - great buffet!
Cons: Food an beverage is expensive, but we hit the supermarket at the Bali Collection to stock up on beer and wine.
Location: Bali Collection is super. Grab a driver for a day (Agung - great guy!) in the lot between the collection and beach path.
Stayed as a couple in a swim out room (145) on the quiet side of the hotel. It was amazing. Walked through most of the other hotels up and down the beach and couldn't find one we would have preferred to be at. Friendly staff, good food, never felt like other guests were on top of us. Short walk to Bali Collection for cheaper meals, beer and wine runs to the Coco Supermarket. Would return in a heartbeat.
5 out of 5
by Brian

Great beach at high tide

Posted Apr 16, 2017 on Hotels
Great location with plenty of water sport choices right from the beach. Just be aware of the unfriendly beach conditions at low tide. High tide is much better.
5 out of 5
by jerome

Posted Feb 27, 2017 on Hotels
Two relaxing days and nights.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017 on Lastminute
A great hotel with everything we wanted for a relaxing week in Bali. Staff were all very welcoming and couldn't do enough for you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Great hotel. Very spacious and staff were very attentive.
1 out of 5
by A verified traveler from Australia

Not a 5 star hotel material

Posted Jan 9, 2017
Pros: Nothing
Cons: Cleanliness and the staff actually doing their job.
This hotel was very bad in cleanliness the rooms were dirty with worms and bugs and spiders. Even when they upgraded us 4 times and changed the rooms and cleaned the rooms twice it was still dirty. The hotel tries to make it so the pools and beach would make up for it but even the swimming pools are dirty and not worth swimming in. Our experience was very bad.
4 out of 5
Recommended
for Everyone
by A verified traveler

First trip to Bali

Posted Jan 7, 2017
The resort is beautifull. The beach is ok but the local salespeople ruin it because they continually interrupt and do not seem to understand NO. So just stay by the pools.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne, Australia

Posted Dec 26, 2016
Great service and very friendly staff. Will definitely return to this hotel!would highly recommend this hotel to anyone.
5 out of 5
by Derrick

Awesome!!

Posted Dec 24, 2016 on Hotels
Beyond expectation!! Fantastic service, great food, friendly and very helpful staff.
2 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
A lot of Aunts in my bed. See the photos