Ratings based on 645 Verified Reviews

3.9 out of 5
80% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 4, 2018
Very nice for the money, they are doing a little renovation but that was outside the room. Inside room was comfy and spacious. Breakfast was ok could have had a little more choices.
Comment from Hotel Management
Jun 13, 2018 by Landon Charlebois, Hotel Management
We are thrilled to see you enjoyed your time at our hotel. We look forward to your next visit.
5 out of 5
by A verified traveler

Posted May 31, 2018
Comment from Hotel Management
Jun 13, 2018 by Landon Charlebois, Hotel Management
We are thrilled to see you enjoyed your time at our hotel. We look forward to your next visit.
4 out of 5
by A verified traveler

Posted May 14, 2018
Nice hotel, very roomy king non-smoking room; no price list for sundries available at front desk
Comment from Hotel Management
May 24, 2018 by Landon Charlebois, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We apologize that a price list was not available for sundries at the front desk, we will correct this immediately. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2018
Quiet, Clean & Friendly. Will recommend to others.
Comment from Hotel Management
May 3, 2018 by Landon Charlebois, General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk, VA

Clean and Quiet Great Stay

Posted Apr 28, 2018
Pros: Good location to restaurants Mall and movie theater.
Cons: Currently being renovated
Location: Great Location. Mall, Park, Movie Theater plenty of restaurants.
Hotel was clean and quiet. The bed was very comfortable. Staff was very friendly. Great location near several restaurants, movie theater and St Clair Mall. Close to Scott AFB and 20 minutes away from St Louis, MO.
Comment from Hotel Management
May 3, 2018 by Landon Charlebois, General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Nice place for a few days.

Posted Apr 6, 2018
Pros: Close to where we needed to be.
Cons: Ventilation in the bathroom.
Location: Close to freeway, shopping, restaurants.
In town visiting relatives. Nice, comfortable suite to call home after busy days.
Comment from Hotel Management
Apr 9, 2018 by Landon Charlebois, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our convenient location by the highway and our spacious suites. We apologize, however, that you experienced an issue with the ventilation fan in your bathroom. We will use this feedback to address this issue and ensure it doesn't occur in the future. We look forward to your next stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, IL

Awesome Staff

Posted Mar 26, 2018
In the middle of a remodel, only issue we experienced was the button breaking on the elevator on Sunday just before checkout. Elaine, I believe, the 2nd shift employee was AMAZING! So friendly and helpful! Really enjoyed interacting with her. The 3rd shift auditors we're very polite and accommodating also. I can't comment on the 1st shift workers as we didn't interact with them. Room needed a lot of updates, missing one TV from the suite, bathroom had a lot of mold and mildew, floors weren't cleaned very well - hair and dirt from previous occupants. Ceiling had spots of mold of mildew and large water marks. Handles for the garden tub were full of mildew on the inside. Great stay - the staff made it more than worth it! Very relaxing!
Comment from Hotel Management
Mar 28, 2018 by Landon Charlebois, GM, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room, specifically in terms of cleanliness. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inn & Suites by Radisson standards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and quiet

Posted Mar 22, 2018
Love that there is a microwave and mini fridge in the room!! Also the swimming pool was nice, it just got filled up so it was pretty cold to swim. The beds are more stiff but clean and nice. Everything was as expected so we enjoyed our stay!
Comment from Hotel Management
Mar 22, 2018 by Landon Charlebois, GM, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2018
Nice hotel. Friendly staff. Needed to extend my stay by one night and the staff was helpful and courteous.
Comment from Hotel Management
Mar 22, 2018 by Landon Charlebois, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
3 out of 5
by A verified traveler

Posted Mar 20, 2018 on Hotels
Comment from Hotel Management
Mar 22, 2018 by Landon Charlebois, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.