Ratings based on 7,071 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

nice and closet to the beach.

Posted Jun 9, 2017
We loved this hotel! They gave us an ocean view and it was amazing. We really enjoyed this hotel and our stay. It was lively but quiet when needed. Killer views of the ocean. Breath taking. We will be back!
Comment from Hotel Management
Jun 9, 2017 by Natasha Akee, Hotel Management
Mahalo for staying with us and for sharing your experience. Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We’re happy you enjoyed our phenomenal views! Overall we hope you had a positive experience on O’ahu. We appreciate your business and would be honored to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and clean hotel

Posted Jun 8, 2017
We got a very nice view from our room and of curse so close to the water , it was amazing
Comment from Hotel Management
Jun 9, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We’re happy you enjoyed our phenomenal views from our guest room and our convenient location. Overall we hope you had a positive experience on O’ahu. We hope to welcome you back in the near future. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
2 out of 5
by A verified traveler

Miserable

Posted Jun 6, 2017
The room is very small. The a/c temp is high. When we called the maintenance person he came in and cleaned the coils. He was trying to convince us that 78degrees is a normal room temp. But he'll go and lower it for us. We tipped him $20 and he was in his way. By the next day the room was actually hotter. Another guy came and did some temp readings and never came back. It was a complete sweat box for two days. The shower curtain had a rip in it and bathroom had towels on the floor. We did not get any cleaning service either. The best part of that hotel is the bar near the pool. In my opinion they make the best lava flow drinks in Waikiki. I would not recommend this hotel. Also if you need a hotel with a coin operated laundry this one does not have one.
Comment from Hotel Management
Jun 9, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. It is disappointing that some aspects of your visit were not to your expectations. We’re sorry for the challenges you experience with our AC unit and bathroom substandard conditions. We sincerely regret that you were inconvenienced. Please rest assured your comments have been forwarded to the appropriate managers for their review and immediate attention. Best wishes! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to the beach

Posted Jun 6, 2017
We love it 😍 The amenities where awesome and Tiki restaurant near the pool is a plus I recommend the Cuban sandwich! Yummy.
Comment from Hotel Management
Jun 6, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our property and restaurant. Overall we hope you had a positive experience on O’ahu. We appreciate your business and would be honored to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from milwaukee

Great folks and a great location

Posted Jun 6, 2017
Loved this hotel! The staff is responsive and caring. My view was amazing and I was super comfortable in that bed. The elevators came quickly and I felt sad when it was time to leave. It is not perfect but it's pretty darn great and I hope to return again soon!
Comment from Hotel Management
Jun 6, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. We're happy you enjoyed our phenomenal views and our comfortable bed. We appreciate your business and would be honored to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Across the street from the beautiful beach.

Posted Jun 6, 2017
Incredible views. Rooms need to be updated soon, and not just painted.
Comment from Hotel Management
Jun 6, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our phenomenal views. We’re disappointed for the substandard conditions of our guest room. We sincerely regret that you were inconvenienced. We're currently working on a plan for an upcoming improvement project. We hope to welcome you back in the near future. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
The hotel was nice. The staff was ok. The room was great, really comfy, however, the TV didn't work and neither did the PlayStation.
Comment from Hotel Management
Jun 6, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. We’re sorry for the challenges you experience with our TV and Ps3 console. We sincerely regret that you were inconvenienced. We hope to have another opportunity to host you for a more pleasant stay in the future. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Aston Waikiki Beach Hotel - Great Stay

Posted Jun 5, 2017
Pros: Very nice hotel at a great location - both by Waikiki beach and to trolleys.
Cons: Had to wait until 6pm day before checkout before confirmation of late checkout (w/ fee) request. Would have been less stressful to know at check in.
Location: Good eating and shopping areas nearby.
Very nice hotel. Great location - to Waikiki beach and to trolleys. Nice staff. Easy check in and check out. Late checkout was very helpful as outgoing flight was at night.
Comment from Hotel Management
Jun 5, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our great location ~ trolley and bus stop pickups. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. We’re sorry you didn’t have a positive experience when requesting for a late check-out. Please rest assured your comments have been forwarded to the appropriate manager for their review and immediate attention. Overall we hope you had a positive experience on O’ahu. It would be our pleasure to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix,AZ

close to the beach. Easy access to restaurants

Posted Jun 4, 2017
The staff is friendly. Rooms are clean and somewhat updated. There is no couch or seats in the rooms. After beaing out all day we like to sit and relax. The rooms have a table with uncomfortable stools and the bed only to relax. Also,The balconys are small with just enough room to stand. Nice ocean view.
Comment from Hotel Management
Jun 5, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. We're happy you enjoyed our guest room. We’re sorry for the challenges you experience with our room furnishing and balcony size. Please rest assured your comments have been forwarded to the appropriate managers for their review and immediate attention. We appreciate your business and would be honored to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Loved location

Posted Jun 4, 2017
Pros: I loved the views and sound of ocean the most!
Cons: Add more hangers, storage and/or tables in the room.
Location: There were many restaurants and lots of stores within walking distance. The Honolulu Zoo was directly across the street.
Although the hotel is older, I loved the location and views from our hotel room. The staff was very attentive and friendly. The room was clean and had the best views of ocean and beach. It was located within walking distance of beach, shopping & dining, which saved from transportation expenses.
Comment from Hotel Management
Jun 5, 2017 by Natasha Akee, Hotel Management
Aloha Ms. Linda, Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our views and the sound of the ocean. We’re sorry for the challenges you experience with our storage space and room furnishing. Please rest assured your comments have been forwarded to the appropriate managers for their review and immediate attention. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator