Ratings based on 7,023 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Waikiki

Posted May 29, 2017
Great location, close to beach, restaurants, shops
3 out of 5
Recommended
for Everyone
by A verified traveler from Delray Beach , FL

Posted May 28, 2017
Check-in was a long wait but the staff was very friendly. Nice location with the beach at your feet. The Tiki bar was great to have at hotel. The rooms and elevators need to be updated but I really didn't spend too much time in hotel so it didn't bother me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
I would definitely stay there again. Convenient​, close walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

hotel is close to the beach, shops, transportation

Posted May 27, 2017
Pros: all the staffs are friendly and helpful especially the people who's looking after our room special mention to Marites/Esterita (?).
Cons: would have been great if we've a quiet room so that we can have a good rest especially if we've been travelling all day with no sleep at all.
Location: the location is good very convenient to transportation and we've enjoyed the 3 activities we've done.
We've enjoyed our holiday in Hawaii as first timers the only downfall is our room is noisy especially at night as the club is just directly where we are and we can't get to sleep until late when the music stop.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hyattsville, Md

Nice view of the ocean

Posted May 25, 2017
The hotel was ok and these staff was friendly but they hit you with $32 a day for parking plus $25 amenities fees that you probably will not use. Overall, it's not a bad place, it needs to upgrade a little more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
stayed here before a perfect base for a stay over looking the beach
Comment from Hotel Management
May 25, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our location and views. We hope you had a positive experience on O’ahu. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Seminole, Fl.

Very central location.

Posted May 22, 2017
Pros: We liked the views and the central location.
Cons: Could include some forms of transportation as part of the hotel rates especially airport. Parking fees are very egregious also.
Location: Plenty to do and to see very close.
We had an enjoyable experience dealing with hotel related matters.
Comment from Hotel Management
May 22, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our views and central location. We’re sorry you didn’t have a positive experience with our valet parking fee. Unfortunately due to limited space we’re unable to offer self-parking. Frequently we check competitive parking rates and price ourselves in order to remain competitive. Overall we're happy you had an enjoyable experience. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
Recommended
for Everyone
by A verified traveler

Old but good location

Posted May 22, 2017
Pros: Location and the restaurant downstairs
Cons: They could use a renovation
Location: The restaurant on the first floor is very good and reasonably price. There's a ABC and Starbucks right beside the hotel.
The hotel's location is awesome! The beach is just across the street, but that means the shops and some restaurants are further away. The rooms are old and just clean, for the price we paid, I would defiantly go stay again. For us, we spend all day outside anyways, it was a good deal!
Comment from Hotel Management
May 22, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our location across the street from the beach and nearby convenience store. We hope you had a positive experience on O’ahu. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach staff friendly

Posted May 21, 2017
Staff were friendly and helpful. Rooms were clean and tidy. Had An excellent view
Comment from Hotel Management
May 23, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We appreciate your praises to our staff. We're happy you enjoyed our room accommodation and views. We hope you had a positive experience on O’ahu. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view

Posted May 19, 2017
Wonderful time and beautiful people and views. This hotel is about a 1-2 walk to the beach. The staff was friendly and very helping. We enjoyed bar/restaurant downstairs. So I would stay here aging and would recommended it to anyone. Hawaii is so beautiful
Comment from Hotel Management
May 21, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for staying with us and for sharing your experience.We're delighted you had a wonderful time and enjoyed the beautiful views. We appreciate your praises to our staff. If your travels bring you back to Waikiki, we would be delighted to host you again. Should you need assistance please contact me directly. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator