Ratings based on 6,884 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Beautiful beach front setting ask for room #834

Posted Mar 20, 2017
We had a beautiful ocean front view , it may not be the most high end hotel , but it is in the center of the strip rite across the street from the beach . The bar and food at the hotel was good as well . We will be returning to this hotel.
Comment from Hotel Management
Mar 23, 2017 by Natasha Akee, Hotel Management
Aloha Gloria, Mahalo for choosing to stay with us and for providing feedback of your experiences. What a clear beautiful sunny picture! Our ocean front views simply breathtaking. We're honor to have you patronages us again, we'll be delighted to host you. We hope your overall experiences on O'ahu was pleasant. Safe travels! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from CN

Nice hotel. Great location

Posted Mar 20, 2017
It is at good location near Waikiki beach, walkable to shops and restaurants. Comfortable transportation area. I will come here again next time.
Comment from Hotel Management
Mar 22, 2017 by Natasha Akee, Hotel Management
Aloha James, WOW the colors (blues) in your pictures are amazing! Thank you for sharing these pictures with other travelers and thank you for choosing to stay with us! We're delighted to note you enjoyed our location and you'll stay with us again! It would be our pleasure to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Close to beach

Posted Mar 19, 2017
Pros: Location and staff.
Cons: Balcony furniture.
Location: Waikiki Beach, easy pick up and drop off for tours. Restaurants close by.
Had a great view, rooms are a little dated, Staff was very friendly and helpful.
Comment from Hotel Management
Mar 20, 2017 by Natasha Akee, Hotel Management
Aloha Jerry, Mahalo for staying here with us and for providing feedback. We're happy to hear our location and staff met your expectations. We're sorry our balcony furniture was not up to par. I am happy to announce we are working on an improvement plan with our Owners for an upcoming renovation project. We apologize for the inconvenience this caused you. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
by A verified traveler from Chicago

Beautiful Location

Posted Mar 17, 2017
Location: Right on Wikiki Beach.
Took over 20 minutes to get to the desk to check in -- only had two people working desk. Finally brought in two additional people. Room was small -- barely room for two people. Balcony was tiny, but we cold see the water.
Comment from Hotel Management
Mar 20, 2017 by Natasha Akee, Hotel Management
Aloha Emmy, Mahalo for staying here with us and for providing a review of our property. We're sorry check-in process took awhile and our room size was not adequate for your party. We appreciate all comments in order to improve our services. We apologize for any inconveniences this caused you. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Sugarbush, WI

Nice location

Posted Mar 15, 2017
Pros: Location, view
Cons: Bed was a little uncomfortable
Location: Beach is just across road, restaurants nearby
Very nice hotel for the price. Good view and access to the beach
Comment from Hotel Management
Mar 15, 2017 by Natasha Akee, Hotel Management
Aloha Lee, Mahalo for choosing to stay with us and for providing feedback. We're sorry to hear our bed was not comfy and caused some discomfort. Please rest assured your comments have been forwarded to the appropriate managers for their review and immediate attention. We're happy to hear you enjoyed our location and amazing views. Overall we hoped you enjoyed your time on O'ahu. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Staff is always great! Next to beach.

Posted Mar 10, 2017
Pros: Everything is close to the hotel. Any questions - just ask staff!
I appreciate all the staff and their helpfulness! Being next to the beach and shops are nice too. I make a point to stay here because of the staff!
Comment from Hotel Management
Mar 10, 2017 by Natasha Akee, Hotel Management
Aloha Lora, Mahalo nui loa (thank you very much) for staying here with us and for all your kind words towards our staff. We're so happy to note they treated you with the aloha spirit and we are honored that is the reason why you make it a point to stay with us. Please contact us directly for repeat guest rates, it would be our pleasure to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
by A verified traveler

HOtel

Posted Mar 10, 2017
the stay was nice, it was nearby all conveniences. however, there were extra charges included in our package that we couldn't opt out of. we didn't need to rent any movies, we didn't need any beach chairs- I think that should up to the guest. I could have saved $130. I will not be staying here again.
Comment from Hotel Management
Mar 15, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for staying here and for sharing your experiences. We're happy you enjoyed our convenient location. We're sorry to hear you were unhappy with our daily amenity fee. Unfortunately you're correct this fee is not optional. Please rest assured your comments have been forwarded to the appropriate managers for their review and immediate attention. We apologize for the inconvenience this caused you. And we're sorry to hear you will not stay here with us again. We wish you well and safe travels. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, BC

Nice Hotel

Posted Mar 10, 2017
This is an older but clean and nice hotel. It took a day to get used to the elevators but easy to use once you get used to it. Great view from our room (partial ocean) of thy ocean, pool area, and city. Outside the door, we also had a great view of Diamond Head. Refrigerator and safe in room plus there was a newly renovated pool, nice restaurant and bar.
Comment from Hotel Management
Mar 10, 2017 by Natasha Akee, Hotel Management
Aloha Bob, Mahalo for staying here with us and for taking the time to provide a review of your experiences. We're happy to hear you enjoyed the view of the ocean and Diamond head. Yes, our elevator systems does take time getting used too. Mainly our system was built for speedier service for guest who are going to certain high floors will all ride in one cart and for guest going to middle floors will ride in another cart. We hoped your overall visit to O'ahu was pleasant. It would be our pleasure to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location and friendly staff.

Posted Mar 10, 2017
This was my second trip to Hawaii and we chose to stay at Aston hotel again because of the staff and the location.
Comment from Hotel Management
Mar 15, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo nui loa (thank you very much) for choosing to stay with us again we appreciate your brand loyalty and your repeat business. We're happy to hear our staff is one of the reasons why you return. We hoped this visit to O'ahu was very pleasant and memorable. We can't wait to service you again! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach

Posted Mar 10, 2017
The hotel staff was great but the hotel itself needs a major face-lift. It was definitely worth the money and we loved being so close to the beach, especially traveling with a small child.
Comment from Hotel Management
Mar 10, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing a review. We're happy to note our staff was great. Yes we are in a dire need of a face-lift. We are currently working on an improvement plan with our owners. We apologize for the inconvenience this caused you. We hoped your trip on island left lasting memories. If your travels brings you back to Waikiki, it would be our pleasure to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator