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Reviews of Embassy Suites by Hilton Waikiki Beach Walk

4 out of 5
Embassy Suites by Hilton Waikiki Beach Walk
201 Beachwalk Street, Honolulu, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 942 out of 1450 reviews" "
Rating 8 - Good. 365 out of 1450 reviews" "
Rating 6 - Okay. 98 out of 1450 reviews" "
Rating 4 - Poor. 32 out of 1450 reviews" "
Rating 2 - Terrible. 13 out of 1450 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kiranpreet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location- awesome breakfast and evening drinks are a hit!
Stayed 7 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio, me gustaron las habitaciones , super agradables, me cambiaron las toallas las veces que fueron necesarias, ademas el desayuno incluido estuvo muy delicioso y variado todos los dias de mi estancias. Disfrute mucho de mis vacaciones y de mi estancia lo recomendaria :)
Stayed 3 nights in Apr 2024
Response from Kia on Apr 18, 2024
Aloha Jessica, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear you enjoyed your time spent with us and do look forward to servicing your stay once again in the near future. Mahalo Nui Loa,

6/10 Okay

Josalie

Traveled with family
Disliked: Cleanliness, amenities
Great location. Just steps away from the beach AND shopping, dining. Embassy’s breakfast and evening reception is always a treat. Good option for families. They only have valet parking. I upgraded to ocean view but although we were on a top floor, there was a sliver of ocean view. Our room had just hand towels, and we found dirty towels under the sink. Toiletry missing. Maybe it was a fluke
Stayed 2 nights in Apr 2024
Response from Kia on Apr 18, 2024
Aloha Josalie, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear your stay was comfortable and apologize we were not able to provide you with the same experience on your room view. We still hope with your overall experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Kristina

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and rooms were clean, updated and well liked after. Staff were amazing, friendly, and hard working for the benefit of the guests. It was close to the beach, shopping and dining options. Breakfast provided was fresh.
Stayed 7 nights in Apr 2024
Response from Kia on Apr 17, 2024
Aloha Kristina, thank you taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear your stay experience was well received due to the room cleanliness, staff interactions, location, and breakfast provided. We hope with this experience to once again see you in the near future. Mahalo Nui Loa,

8/10 Good

Bonnie Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Food was good. The safe in the room was very convenient and easy to use. Our room was actually cozy with the smaller living room size due to the stairwell. View was beautiful even though away from ocean...Wish there was more noise dampening between room. Wish the extra charge for using the property was more up front when browsing and choosing Hotels. to
Stayed 7 nights in Apr 2024
Response from Kia on Apr 17, 2024
Aloha Bonnie Ann, thank you taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear your stay experience was well received due to the friendliness of our staff, view, and location of our property. I do apologize for any noise distrubances and resort charge surprise. We do advertise this fee and would encourage you to reach out to Expedia should you have any questions or concerns regarding this information. We do hope in the future to service your stay once again. Mahalo Nui Loa,

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views. Walking distance to all shopping and restaurants
Stayed 6 nights in Apr 2024
Response from Kia on Apr 17, 2024
Aloha Gary, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are thrilled to hear you enjoyed your stay experience due to the hotels location, views, and close proximity to the local eateries and shopping options. We hope with this experience that you will choose to stay with us once again in the near future. Mahalo Nui Loa,

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Gianna G. on Apr 18, 2024
Aloha Jeff, mahalo for taking the time to provide feedback on your experience at Embassy Suites by Hilton Waikiki Beach Walk! We appreciate you choosing to stay with us, and we hope to see you again soon! Mahalo!

10/10 Excellent

Patricia Liane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far is the best hotel in Wakiki! We stay here everytime we come to Hawaii!
Stayed 6 nights in Apr 2024
Response from Gianna G. on Apr 17, 2024
Aloha Patricia Liane, mahalo for taking the time to review your experience at Embassy Suites by Hilton Waikiki Beach Walk! We are thrilled to hear you enjoyed your stay and thank you for being a valued return guest! We look forward to seeing you again on your next trip to Waikiki! Mahalo nui loa.

10/10 Excellent

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer free breakfast and also an evening reception where you get 2 free alcoholic beverages per adult per night. My bartender Kaola had the best vibes! This hotel is conveniently located by the beach. Just a short 3-5 minutes walk depending on your speed. There is food and shopping right outside. The rooms are clean and they offer to stop by and clean up for you. I would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Kia on Apr 16, 2024
Aloha Andrea, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging accommodations with us. We are thrilled to hear your stay experience was well received and appreciated with the help of our staff members Keola, and our housekeeping team. With this experience, we do hope to see you once again in the near future. Mahalo nui loa,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Gianna G. on Apr 17, 2024
Aloha Ana, thank you for taking the time to leave us a review and for choosing to stay with us!

10/10 Excellent

Cathy Jeffers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth visit to Oahu, and we wouldn't stay anywhere else. Consistently excellent!
Stayed 6 nights in Apr 2024
Response from Kia on Apr 16, 2024
Aloha Cathy Jeffers, thank you for taking the time out of your day to rate/review your recent stay experience and for choosing The Embassy Suites by Hilton Waikiki Beach Walk once again for your lodging accommodations. We are grateful to hear that you continue to choose us based upon your past experiences and would like to thank you for your loyalty to The Embassy Suites in Waikiki. We do look forward to seeing you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Sandi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and clean. Breakfast is plenty (Pancakes, Fried bread with egg, fries/ wedges, bagel, cream cheese, slices of bread, bacon, sausage, omelette, made-to-order omelette , fresh pineapple, cantaloupe or honeydew, coffee, milk, cereal, oats, and other drinks). Also free drinks plus chips and dips from 5-7pm for free. Free pool towels. Microwave, safe and mini fridge plus huge bottles of shampoo, conditioner, body soap, hand soap and body lotion provided. Pool has small kids pool and hot tub, which are cleaned daily. Nice hotel for family. Beach is closed by but small beach and water is deep and strong waves/ current which is the only draw back.
Stayed 4 nights in Apr 2024
Response from Gianna G. on Apr 15, 2024
Aloha Sandi, mahalo for choosing to stay with us and for taking the time to leave us a valued review. We truly appreciate your detailed description of our signature brand amenities such as the complimentary daily breakfast. It is a pleasure to know you enjoyed them! We hope to welcome you back again soon! Mahalo!

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Kia on Apr 16, 2024
Aloha Bobert, thank you for taking the time out of your day to rate your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We apologize for any inconvenience regarding your stay experience. We hope besides the decor that you were still able to enjoy your time spent with us and do hope to see you once again in the near future. Mahalo,

10/10 Excellent

Cynthia Lee

Traveled with family
Liked: Amenities
Nice property! We will return.
Stayed 8 nights in Feb 2024
Response from Gianna G. on Apr 15, 2024
Aloha Cynthia Lee, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk and for sharing your wonderful feedback with us. It is a pleasure to know you enjoyed your experience. We are looking forward to welcoming you back again soon. Mahalo nui!

10/10 Excellent

Gina, Fargo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth time staying here for a reason! A fantastic option for families plus the breakfast buffet, staff, and evening reception make this a must-stay for any Oahu visitors. To marks for walkability and easy access to restaurants, grocery stores, shopping both luxury, local and necessity.
Stayed 7 nights in Apr 2024
Response from Gianna G. on Apr 15, 2024
Aloha Gina! Mahalo for being a valued return guest and for choosing to stay with us for a fourth time! We appreciate you sharing your wonderful feedback. We look forward to hosting you again next time you are in Waikiki! Mahalo nui loa and a hui hou!

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Gianna G. on Apr 15, 2024
Aloha Katie, mahalo for taking the time to leave feedback on your recent stay at Embassy Suites by Hilton Waikiki Beach Walk! We are so happy to hear you had a wonderful stay. We look forward to seeing you again soon! Mahalo.

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Would stay again
Stayed 6 nights in Apr 2024
Response from Kia on Apr 14, 2024
Aloha Allison, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are excited to receive your 5-star rating and do look forward to servicing your stay once again in the future. Mahalo Nui Loa,

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Kia on Apr 14, 2024
Aloha Vanessa, thank you for taking the time out of your day to rate your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are excited to receive your 5-star rating and do look forward to servicing your stay once again in the future. Mahalo Nui Loa,

10/10 Excellent

MING MING JESSICA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and central to dining and shopping options. Excellent complimentary breakfast buffet and very family and kids friendly. The only con is the shower could be stronger and water temperature more consistent. Otherwise, very happy with our stay!
Stayed 9 nights in Apr 2024
Response from Kia on Apr 14, 2024
Aloha Ming Ming, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing us for your lodging accommodations. We are excited to receive your 5-star rating and thrilled to hear you enjoyed our convenient location, complimentary breakfast, and amenities provided for families. We do look forward to servicing your stay once again in the future. Mahalo Nui Loa,

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay. Location was great. Walking distance to all the fun and the most beautiful beaches. Breakfast was great. Staff was very friendly and accommodating. My family really enjoyed staying at this hotel. A resort fee was charged when we checked in, I was not expecting that 🙃☹️
Stayed 6 nights in Mar 2024
Response from Kia on Apr 11, 2024
Aloha Andrea, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging accommodation with us. We are thrilled to hear you had an enjoyable stay experience with all the shopping, eateries, beaches near to the hotel and that our staff interaction was well appreciated. We do hope with this experience to see you once again in the near future. Mahalo Nui Loa,

8/10 Good

Ekaterina

Traveled with family
the property is set up for people with families but is a bit tired and overused. The elevators are very slow. It's important to mention that ALL king suites are right next to the elevator shaft which means lots of noise at night. People are awake at al hours of the day.
Stayed 5 nights in Apr 2024
Response from Kia on Apr 11, 2024
Aloha , thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing your lodging accommodation with us. We appreciate your honest review and do apologize for the elevator noise you have experienced. It is not in our intention to disrupt your peace and comfortability and will address your concern with our Engineering team, and elevator company. We hope otherwise you had an enjoyable stay and do look forward to seeing you once again. Mahalo Nui Loa,

10/10 Excellent

yunfang, New York

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Kaiana on Apr 10, 2024
Aloha Yunfang, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're glad to know you enjoyed your experience and can't wait to welcome you back again soon. Mahalo!

10/10 Excellent

Diane

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing! The food was delicious! The location was perfect and close to shopping, restaurants and walkable to the beach. Stayed in a two bedroom suite and absolutely loved it. The room was comfortable and perfect for all of us. ABC is located right across the street. Valet is awesome since we didn’t have to worry about parking the car or walking through a parking structure. We will be staying here on our next trip for sure!!
Stayed 4 nights in Apr 2024
Response from Kia on Apr 10, 2024
Aloha Diane, thank you for taking the time out of your day to rate your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We are thrilled to receive your review and hear of your enjoyable stay! We are looking forward to sharing another great experience on your next return. Mahalo Nui Loa!

6/10 Okay

Jimmy

Liked: Cleanliness, property conditions & facilities
Just ok
Stayed 6 nights in Mar 2024
Response from Gianna G. on Apr 10, 2024
Aloha Jimmy, thank you for taking the time to leave us a review and for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk! We do apologize that your stay was not exceptional. If there are any more details that you would like to share with us, please do not reach out to our hotel directly. Mahalo!

10/10 Excellent

Thao

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Kia on Apr 11, 2024
Aloha Thao, thank you for taking the time out of your day to rate your recent stay with us at The Embassy Suites by Hilton Waikiki Beach. We greatly appreciate your 5-star rating and do hope to see you once again in the near future. Mahalo nui loa,

10/10 Excellent

Monica Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal!
Stayed 8 nights in Mar 2024
Response from Kaiana on Apr 9, 2024
Aloha Monica Ashley! Thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk. We appreciate your high commendation of our staff and will absolutely share your kind words with all as they take great pride in your feedback. Mahalo and we look forward to welcoming you again soon.

8/10 Good

Alina B.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Kia on Apr 10, 2024
Aloha Alina B., thank you for taking the time out of your day to rate your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We hope your stay was well received and enjoyable and do look forward to servicing your stay with us once again in the near future. Mahalo Nui Loa!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 3 nights in Mar 2024
Response from Kia on Apr 9, 2024
Aloha Alexandra, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We are thrilled to hear you loved your stay and do hope to see you once again in the near future! Until then, Mahalo Nui Loa!

8/10 Good

Finy

Liked: Cleanliness, staff & service, property conditions & facilities
A little noisy
Stayed 4 nights in Apr 2024
Response from Kia on Apr 9, 2024
Aloha Finy, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We hope your stay was enjoyable and apologize for any noise discomfort. We do hope to see you once again in the near future. Mahalo nui loa!

10/10 Excellent

Shannon

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and people were great. Close to everything! Would stay here again.
Stayed 8 nights in Mar 2024
Response from Kaiana on Apr 8, 2024
Aloha Shannon, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and our central location within the heart of Waikiki Beach Walk. Your commendation of our staff is appreciated, and we'll be happy to share your wonderful comments with all as they take great pride in your feedback. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

10/10 Excellent

Delania D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay I have ever had anywhere! Amazing hotel!!! Staff were very friendly and helpful. Clean rooms. Breakfast was spectacular! Free drinks in the evening a big plus too. Great location. Easy walk to the beach and plenty of shops and restaurants within walking distance. Would recommend to everyone and would definitely stay again!
Stayed 8 nights in Mar 2024
Response from Kaiana on Apr 8, 2024
Aloha Delania D., thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed our central location, clean resort and popular branded signature amenities. We appreciate your praise of our helpful and friendy Team Members and will be happy to share your wonderful comments with all. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

10/10 Excellent

RAUL Benavidez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place but parking is 50 night, other than that, beautiful
Stayed 7 nights in Mar 2024
Response from Kaiana on Apr 8, 2024
Aloha Raul, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and your high rating. The parking rate is standard across Waikiki and although it can add up, we hope that you found value in the convenience of on-site parking. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

8/10 Good

Stef Kaki

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Kaiana on Apr 8, 2024
Aloha Stef Kaki, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and your high rating. We look forward to hosting you again on your next visit to Waikiki and delivering a 5/5 experience. Mahalo!

10/10 Excellent

ARNAUD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to be, near the beach and shops
Stayed 1 night in Apr 2024
Response from Kaiana on Apr 8, 2024
Aloha Arnaud, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and central location withing steps of Waikiki Beach, shops and restaurants. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

6/10 Okay

Monica, Rahway

Traveled with family
Liked: Cleanliness, staff & service
Does not have a direct access to the beach and limited options for food, snacks and drinks.
Stayed 6 nights in Mar 2024
Response from Kia on Apr 6, 2024
Aloha Monica, thank you for taking the time out of your day to rate/review your recent stay with us at The Embassy Suites by Hilton Waikiki Beach Walk. We apologize for not having direct beach access as we are not considered an oceanfront property. However, we hope our close proximity to the beach at a 5min walking distance was convenient. We will also share your review with our Food & Beverage staff regarding the limited options for food, snacks, and drinks to work on improvements. We hope the rest of your stay was enjoyable and do hope to see you once again in the near future. Mahalo nui loa,

10/10 Excellent

Consuelo Casique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Kaiana on Apr 8, 2024
Aloha Consuelo, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and your high rating. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Kaiana on Apr 8, 2024
Aloha Amanda, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're happy to hear you enjoyed your overall stay at our resort and your high rating. We look forward to hosting you again on your next visit to Waikiki. Mahalo!

10/10 Excellent

Bojan

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Having breakfast was convenient for us.
Stayed 5 nights in Mar 2024
Response from Kia on Apr 5, 2024
Aloha M/M Bojan, thank you for taking the time out of your day to rate/review your recent stay and for choosing The Embassy Suites by Hilton Waikiki Beach Walk for your lodging accommodations. We are happy to hear that you enjoyed your stay with us and appreciated the convenience of our breakfast. We hope with this experience to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Redentor Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Mar 2024
Response from Kia on Apr 5, 2024
Aloha Redentor Domingo, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing you stay here with us. We are excited to hear your stay was well received and "excellent". We hope with this experience to see you once again in the near future. Mahalo Nui Loa!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was good but the excellent omelette chef (Mike) made my day with his delicious omelette. We enjoyed the free drinks & snacks during the happy hour. Our cleaning crew Lyzelle and Jerome left our bathroom spotless.
Stayed 4 nights in Mar 2024
Response from Kia on Apr 5, 2024
Aloha Patricia, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing you stay here with us. We are thrilled to hear your experience was well received and most enjoyable with the hospitality of our staff members Mike, Lyzelle, and Jerome! We appreciate you for acknowledging their hard-working efforts to please our guests and will celebrate your review with each staff member. We do hope to see you once again in the near future for more wonderful experiences. Mahalo Nui Loa,

10/10 Excellent

Michael, Kenmore

Stayed 4 nights in Mar 2024
Response from Kia on Apr 5, 2024
Aloha Michael, thank you for taking the time out of your day to rate/review your recent stay at The Embassy Suites by Hilton Waikiki Beach Walk and for choosing you stay here with us. We hope your stay was enjoyable and appreciate your 5-star rating. We look forward to seeing you here with us once again in the near future. Until then, mahalo nui loa!

6/10 Okay

Tina

Traveled with family
Liked: Staff & service
The rooms need to be updated. There were dirty spots on the bathroom ceiling. The phone in the room was also very dirty.
Stayed 5 nights in Mar 2024
Response from Gianna G. on Apr 4, 2024
Aloha Tina, thank you for taking the time to leave us feedback on your recent stay. We do appreciate your honesty as this helps us better serve our guests. We are very sorry to hear that the suite condition was not in proper condition. We carry high standards for cleanliness, and we take these matters seriously. I will bring this information to the attention of our housekeeping management. If you have any other questions or concerns, please do not hesitate to reach out to our hotel directly. Mahalo nui.

10/10 Excellent

Christine Joan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are simply amazing! All of them are
Stayed 7 nights in Mar 2024
Response from Gianna G. on Apr 3, 2024
Aloha Christine Joan, mahalo for taking the time to review your stay with us. It is amazing to hear your experience was a 5/5! Thank you for recognizing our staff. Our hosts take pride in their work and delivering exceptional hospitality is a top priority! We hope to welcome you back on your next trip to Waikiki. Mahalo!

6/10 Okay

Sandra Luz Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Kia on Apr 4, 2024
Aloha Sandra Luz Rodriguiez, thank you for taking the time to rate your recent stay with us and for choosing the Embassy Suites by Hilton Waikiki Beach Walk for you lodging accommodations. We hope you had a comfortable stay and hope to see you once again in the near future. Mahalo Nui Loa,

8/10 Good

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 7 nights in Mar 2024
Response from Kia on Apr 2, 2024
Aloha Linda, thank you for taking the time to rate/review your recent stay with us and for choosing The Embassy Suites by Hilton Waikiki Beach Walk for your lodging accommodations. We are glad to hear you enjoyed the convenience of our location and hope to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Luanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having been to Waikik many times, I have had a variety of experiences ranging from very poor to excellent. This location ranks at the top of my list. I will be booking this location for all future vacations. Thank you Embassy Suites!
Stayed 6 nights in Mar 2024
Response from Kia on Apr 3, 2024
Aloha Luanne, thank you so much for taking the time out of your day to rate/review your recent stay with us and for choosing your lodging accommodations at The Embassy Suites by Hilton Waikiki Beach Walk. We are happy to hear your experience was well received and thrilled to hear you will choose to stay with us again in the future. We do look forward to continuing this experience with you. Mahalo Nui Loa,

8/10 Good

Tony

Traveled with family
Liked: Staff & service, amenities
The hotel is located in Waikiki, few steps to the Royal Hawaiian Center and within walking distance to the beach. The suite is a bit old and the floor carpet is a bit smelly. It is close to the elevator, so pretty noisy most of the time. The staffs were friendly. Breakfast is ok, I particularly like their omelets.
Stayed 9 nights in Mar 2024
Response from Kia on Apr 2, 2024
Aloha Tony, thank you for taking the time to rate/review your recent stay with us and for choosing The Embassy Suites by Hilton Waikiki Beach Walk for your lodging accommodations. We are glad to hear you had an enjoyable stay and experience and do look forward to servicing your stay once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic experience. I loved the breakfast and the evening reception. I wasn’t too happy about the parking situation. We rented a car for two days (one overnight), I thought they would charge the fee per night, but I was charged for two days.
Stayed 6 nights in Mar 2024
Response from Kia on Apr 2, 2024
Aloha Ryan, thank you for taking the time to rate/review your recent stay with us and for choosing The Embassy Suites by Hilton Waikiki Beach Walk for your lodging accommodations. We are glad to hear you had an enjoyable stay and experience with our breakfast and evening reception provided. I do apologize about your parking experience but do believe this may be an honest error on our valet's part. I have refunded one of the two parking charges to your Visa *1725 in the amount of 50USD and have emailed you an updated receipt. Please let us know if there is anything else we can assist you with at any time. We look forward to servicing your stay once again in the near future. Mahalo Nui Loa,

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Kia on Apr 2, 2024
Aloha Karen, thank you for taking the time to rate/review your recent stay with us and for choosing The Embassy Suites by Hilton Waikiki Beach Walk for your lodging accommodations. We hope you have an enjoyable experience and hope to see you once again in the near future. Mahalo Nui Loa,

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very helpful and happy that worked at the hotel. They never made it seem like you were wasting their time. They would become very helpful and had many options when you asked about places to eat or to shop. When we asked about activities they lead us in the right places for our family. Thank you Embassy Suites!
Stayed 6 nights in Mar 2024
Response from Gianna G. on Mar 31, 2024
Aloha Ruby, mahalo for your wonderful 5/5 review of your recent experience at Embassy Suites by Hilton Waikiki Beach Walk. Thank you for recognizing our staff. It is our pleasure to treat each and every one of our guests with warmth and aloha spirit daily. We thank you again for your kind praise and we do hope to welcome you back again soon! Mahalo nui loa!