Pillowtop beds, in-room safe, desk, blackout drapes
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Reviews of Ewa Hotel Waikiki

2 out of 5
Ewa Hotel Waikiki
2555 Cartwright Rd, Honolulu, HI

Reviews

7.0

Good

Rating 10 - Excellent. 232 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 221 out of 1000 reviews" "
Rating 4 - Poor. 133 out of 1000 reviews" "
Rating 2 - Terrible. 106 out of 1000 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mona, Wotton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very expensive and when you reserve . It not include or we dont no it charge for
Stayed 1 night in Apr 2024
Response from Ewa Hotel on Apr 11, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and safe
Stayed 1 night in Apr 2024
Response from Ewa Hotel on Apr 10, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Ewa Hotel on Apr 10, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Malinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again
Stayed 3 nights in Mar 2024
Response from Ewa Hotel on Apr 6, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

10/10 Excellent

Raleigh

Business traveler, Traveled with pets, Traveled with family
Everything was excellent. Friendly staff, nice parking, fully featured rooms. This was the 3rd hotel I stayed at in Waikiki this trip and it was the best experience. Mahalo
Stayed 6 nights in Mar 2024
Response from Ewa Hotel on Apr 6, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

10/10 Excellent

Ricardo

Liked: Staff & service, property conditions & facilities
Thx
Stayed 1 night in Apr 2024
Response from Ewa Hotel on Apr 3, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

10/10 Excellent

Misio

Traveled with family
Liked: Cleanliness
I like everything, staff are kind
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 27, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 27, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Mason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old hotel with asbestos ceilings and nasty carpet smell. Not bad if you just want a mattress to sleep on, just don't think about bringing people over
Stayed 4 nights in Mar 2024
Response from Ewa Hotel on Mar 23, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

gianna

Stayed 1 night in Mar 2024
Response from Ewa Hotel on Apr 11, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

2/10 Terrible

Connor

Stayed 2 nights in Mar 2024
Response from Ewa Hotel on Apr 10, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

6/10 Okay

Arthur

Disliked: Property conditions & facilities
Not much I can say it was just mid
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 19, 2024
Mar 16, 2024 by Ewa HotelAloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff it’s great , the lady let me check in way early , she was very helpful.location it’s great , close to the beach , shops and restaurants!will definitely recommend:))
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 17, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Ewa Hotel on Mar 17, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Ewa Hotel on Mar 17, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service
There was an issue with the first room, and I alerted the front desk person, and he moved us to a nicer room with no issues. However, it’s almost like they just start using a bedsheet for the shower curtain. It’s so light that it does not stay stationary and water seep through so the bathroom floor was completely flooded after a five minute shower. If the property were to get better shower curtains, all would be well.
Response from Ewa Hotel on Mar 16, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

Misio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 16, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ewa Hotel on Mar 10, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon!

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ewa Hotel on Mar 10, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

Kristina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room had a strong mildew smell, black mold on the ceiling, I have bites on my legs from the bed.. and at 4am I got up to use the bathroom and saw two cockroach’s!! Disgusting. Pick a different hotel to stay at!
Stayed 1 night in Mar 2024
Response from Ewa Hotel on Mar 9, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from Ewa Hotel on Mar 9, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

Betsi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for only 3 nights and it smelled bad. The room was extremely dirty smelled liked cigarettes a huge roach was in our room and the door on the bottom was broken so you could hear everything and everyone. The front desk was nice but they charge for amenities they charge for parking which was 1st come first serve I would not recommend if I could give no stars I would not only that there was cops in the property I guess they were trying to get people out not a safe place
Stayed 3 nights in Feb 2024
Response from Ewa Hotel on Mar 9, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Andy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The few good things- good water pressure and instant hot water, decent Wi-Fi, good location for the beach and Diamond Head side of town, lots of room in the small parking area. The many bad things that should not be a part of any hotel stay- a stale odor in the room, balcony door doesn't slide easily, sugar ants around sink in bathroom, roaches in kitchen floor, bathtub and bedroom walls, no USB plugs or even convenient 2-prong plugs, smallest TV I've seen in decades, no channel guide for the weird TV channels ( ie. 4-1, 4-2???) light-blocking curtains had dozens of small holes in it, no towel rack by the sink, no sidewalks on the street and worst of all, the fire alarm went off and there was no elevator service for some time. And they still charged a resort fee!
Stayed 5 nights in Feb 2024
Response from Ewa Hotel on Mar 9, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ewa Hotel on Mar 4, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

6/10 Okay

Patrick

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property needs a maker and tiny ants
Stayed 4 nights in Feb 2024
Response from Ewa Hotel on Mar 3, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

6/10 Okay

Valerie, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The bedding, mattresses and pillows were old and could use a refresh. But the towels were plenty, Beach towels always available and a great front desk gal Carrie. House keeping ladies & gents were great.
Stayed 4 nights in Feb 2024
Response from Ewa Hotel on Feb 28, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

6/10 Okay

Cynthia

Traveled with partner
Disliked: Amenities
HOTEL SMELLED BAD AND WAS NOT VERY CLEAN
Stayed 5 nights in Feb 2024
Response from Ewa Hotel on Feb 26, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Jimmy

Disliked: Staff & service, property conditions & facilities
Needs. Cleaning and maintenance
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 25, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking, had to park two streets away and wake up at 6:00 to move the car. The room smelled terrible. It was not a good experience at all.
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 25, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

4/10 Poor

Jennifer, bradford

Liked: Staff & service
Disliked: Cleanliness, amenities
So expensive. You’re only paying for location here.
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 11, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

8/10 Good

Brianna

Stayed 7 nights in Feb 2024
Response from Ewa Hotel on Feb 11, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

2/10 Terrible

Melvin A

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I travel twice, sometimes three times a month to many locations and stay in at least three different hotels each time. This was the worst hotel I've ever stayed at hands down. Be prepared to park your rental car a block away at their "Sister hotels" and pay an extra $35/day to do so. This hotel does not provide parking for its paying guests!
Response from Ewa Hotel on Feb 11, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

2/10 Terrible

Rachael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was quoted two double beds and was put in two single beds room. The beds were uncomfortable and the bathroom was dirty.
Stayed 1 night in Feb 2024
Response from Ewa Hotel on Feb 11, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

8/10 Good

Linda S

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Good security. Room decor was very dated. Not enough electric outlets.
Stayed 2 nights in Feb 2024
Response from Ewa Hotel on Feb 6, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Dolores, N Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated and had a bad odor in the room. When I complained of the odor they changed me to a balcony room.
Stayed 3 nights in Jan 2024
Response from Ewa Hotel on Feb 4, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

8/10 Good

Stefan

Traveled with group
Liked: Staff & service
Solid place
Response from Ewa Hotel on Feb 4, 2024
Aloha! Thank you so much for your review! We are so glad you had a good experience with us! We look forward to welcoming you back to The Ewa Hotel Waikiki again one day soon! Mahalo!

4/10 Poor

Cindy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs some serious updating. It's dirt upon dirt. things are old and worn out. You just can't clean that.... It serves it's purpose but I wouldn't stay here again:( The staff however was awesome!
Stayed 1 night in Jan 2024
Response from Ewa Hotel on Jan 28, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

8/10 Good

Iurii

Liked: Cleanliness, staff & service
Everything was good, but furniture looks old and very used
Stayed 2 nights in Jan 2024
Response from Ewa Hotel on Jan 23, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2024
Response from Ewa Hotel on Jan 23, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Antonio

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahalo excellent time as always I'll be back again I always stay here highly recommend very low key
Stayed 2 nights in Jan 2024
Response from Ewa Hotel on Jan 23, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

8/10 Good

Mercedes

Stayed 1 night in Jan 2024
Response from Ewa Hotel on Jan 17, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

4/10 Poor

georgette

Stayed 1 night in Jan 2024
Response from Ewa Hotel on Feb 4, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

Warner

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot, and I had never been to this hotel before, but it was reasonably priced. I got there and was very satisfied. It was a decent facility, and I especially enjoyed the fact I could sit out on the veranda of the fifth floor and enjoy the warm sun Breezes. Another ideal aspect was that it was on small street that was absolutely quiet compared with any other state I have had in Honolulu for the past 30 years.
Stayed 7 nights in Jan 2024
Response from Ewa Hotel on Jan 11, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

8/10 Good

Michael

Stayed 5 nights in Dec 2023
Response from Ewa Hotel on Feb 4, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

6/10 Okay

Margarita

Stayed 4 nights in Jan 2024
Response from Ewa Hotel on Jan 11, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2024
Response from Ewa Hotel on Jan 9, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ewa Hotel on Jan 9, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

6/10 Okay

Zylna

Traveled with family
No daily room cleaning service
Stayed 4 nights in Dec 2023
Response from Ewa Hotel on Jan 9, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon

4/10 Poor

Gerald

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There were stains on the couch, loud environment.
Stayed 1 night in Dec 2023
Response from Ewa Hotel on Jan 7, 2024
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were helpful.
Stayed 2 nights in Dec 2023
Response from Ewa Hotel on Jan 7, 2024
Aloha! your feedback is important to us. Mahalo for staying with us and looking forward to see you again soon