Ratings based on 1,229 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent location within walking of everything

Posted Jun 23, 2017
Hotel is pretty dated but all in all, a good hotel. Great location.
Comment from Hotel Management
Jun 23, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We’re happy you enjoyed our location! Overall we hope you had a positive experience on O’ahu. We appreciate your business and would be honored to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice rooms

Posted Jun 23, 2017
I was pleasantly surprised by this small hotel. The rooms are freshly renovated with a trendy feel to it. The staff are fantastic and a continental breakfast is included.
Comment from Hotel Management
Jun 23, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for staying with us and for sharing your experience. We're happy you enjoyed our guest room, decor, and continental breakfast. We appreciate your praises to our staff. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. We hope you had a positive experience on O’ahu. If your travels bring you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Clean and well situated hotel

Posted Jun 14, 2017
Pros: Staff, cleanliness, comfortable beds, location
Cons: Breakfasts
Location: The beach is 50m away, there are restaurants close by and amenities shops everywhere. Trolley/bus stop outside the door. Zoo and Aquarium within 200m.
The hotel was close to the main street of Waikiki and was clean with very friendly staff. The breakfast provided was not great, with very limited choice and we only ate there once out of 7 days even though it was included in our rate. The room had a lovely view, but the air conditioner was quite noisy and there was no balconies.
Comment from Hotel Management
Jun 16, 2017 by Natasha Akee, Hotel Management
Aloha Ms. Amanda, Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We’re happy you enjoyed our guest room accommodation, comfortable bed, and location. We’re sorry you didn’t have a positive experience with our continental breakfast selections. Furthermore we're sorry for the challenges you experienced with our noise AC unit. We sincerely regret that you were inconvenienced. Overall we hope you had a positive experience on O’ahu. It would be our pleasure to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Near beach, shopping and restaurants!

Posted Jun 2, 2017
Upon check the service was wonderful! Rooms were clean and beautiful presentation, very modern. King bed super comfortable! Not much of a view but it was not a deal breaker the location was perfect as I was mostly out and about in Waikiki.
Comment from Hotel Management
Jun 2, 2017 by Natasha Akee, Hotel Management
Aloha Ms. Mary, Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We appreciate your praises about our service. We are dedicated to touch all we encounter with integrity and the gracious spirit of “Aloha” as we fulfill the dreams of our guest. We're happy you enjoyed our comfortable bed and modern decor. Overall we hope you had a positive experience on O’ahu. It would be our pleasure to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
4 out of 5
Recommended
for Couples
by A verified traveler from San Francisco

My kind of place

Posted May 30, 2017
Pros: nice, modern, light breakfast is a good idea since you can eat all day in Honolulu--so many foods and places to try.
Location: Diamond Head walk/hike, North Shore excursion,
Close to beach, walkable to many areas: newly opened International Marketplace, Waikiki, restaurants, shops galore! Valet parking available but public transportation-hop on,off easy.
Comment from Hotel Management
Jun 1, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our continental breakfast and location. Overall we hope you had a positive experience on O’ahu. We hope to welcome you back in the near future. Best wishes! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
by A verified traveler

Posted May 29, 2017
Nice hotel in a perfect location, but you could get nicer accomodations for the same price with more amenities
Comment from Hotel Management
May 30, 2017 by Mark DeMello, Hotel Management
Aloha and thank you for your review. We are glad to learn you enjoyed our ideal location, and appreciate your feedback regarding accommodations. We look forward to another opportunity to meet your vacation needs in the future. Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel very close to Wikiki friendly

Posted May 29, 2017
Cons: A fan in the bathroom in the rooms
Very pleasant experience from our arrival to the last day.
Comment from Hotel Management
Jun 1, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're sorry we do not have a fan in our bathrooms. Overall we hope you had a positive experience on O’ahu. We hope to serve you again in the near future. Happy travels! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
3 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, LA

Suited our needs

Posted May 28, 2017
Pros: Convenient location. Nice continental breakfast. Loved the fresh juices! Nice decor and ambience in the lobby. Upgraded room for us at no additional cost!! Can walk to Waikiki beach, nice restaurants and shopping. Beach towels and gear were available upon request. Cons: Mandatory $25 amenity fee plus tax. Would have rathered they just increase the price. Parking: valet only $32/day plus tax. Never smelled the scent that was supposed to infuse the room. However, we never told the front desk about it because we didn't want to spend time addressing it. Not enough bath tissue. Had to request more.
Comment from Hotel Management
May 30, 2017 by Mark DeMello, Hotel Management
Aloha and thank you for your review! We are pleased to learn that your upgrade, our ideal location, continental breakfast, and island style atmosphere provided you with a comfortable vacation home. Your feedback regarding room scents and bath tissue will be shared with our management so that we may improve these details for our guests, and hope to have another opportunity to welcome you for an even more enjoyable stay in the future. Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, New York

Wonderful stay!

Posted May 28, 2017
Pros: The Hotel is very nice. Really quiet and pleasant. Staff is so pleasant, courteous, informative & professional.
Cons: Very nice for the price.
Location: Great location. Near great malls, choices of fine restaurants & attractions can be easily reached by public transportation at just $2.50 a ride.
Location, Location, Location! Located a block from Waikiki Beach. Great malls, restaurants, & attractions within walking distance. The hotel staff greets you with fresh juice and cool hand & facial towels. They also have you select your own aromatherapy essential oil for your hotel room during your stay.....great choices to choose from.
Comment from Hotel Management
Jun 1, 2017 by Natasha Akee, Hotel Management
Aloha Ms. Daisy, Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our location near Kuhio Beach, shopping outlets, restaurants, and tourist attractions. We appreciate your praises to our staff, we are dedicated to provide service with the aloha spirit. We hope you had a positive experience on O’ahu. If your travels bring you back to Waikiki, we would be delighted to host you again. Best wishes! Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great week long stay!

Posted May 25, 2017
The staff was very nice and always helpful. The rooms we clean, comfortable and well maintained. It was great that they provided beach towels, mats and toys anytime you need them since they are located very close to the beach. There is a lot to do within walking distance of the hotel but I also recommend getting out of Waikiki and experiencing other areas of Oahu. Beautiful Island!
Comment from Hotel Management
May 25, 2017 by Natasha Akee, Hotel Management
Aloha Ms. Heather, Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We appreciate your praises to our staff. We're happy you enjoyed our guest rooms and location near the beach. Overall we hope you had a positive experience on O’ahu and enjoyed the many adventures O'ahu has to offer! We hope to welcome you back in the near future. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator