Ratings based on 1,215 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, New York

Wonderful stay!

Posted May 28, 2017
Pros: The Hotel is very nice. Really quiet and pleasant. Staff is so pleasant, courteous, informative & professional.
Cons: Very nice for the price.
Location: Great location. Near great malls, choices of fine restaurants & attractions can be easily reached by public transportation at just $2.50 a ride.
Location, Location, Location! Located a block from Waikiki Beach. Great malls, restaurants, & attractions within walking distance. The hotel staff greets you with fresh juice and cool hand & facial towels. They also have you select your own aromatherapy essential oil for your hotel room during your stay.....great choices to choose from.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great week long stay!

Posted May 25, 2017
The staff was very nice and always helpful. The rooms we clean, comfortable and well maintained. It was great that they provided beach towels, mats and toys anytime you need them since they are located very close to the beach. There is a lot to do within walking distance of the hotel but I also recommend getting out of Waikiki and experiencing other areas of Oahu. Beautiful Island!
Comment from Hotel Management
May 25, 2017 by Natasha Akee, Hotel Management
Aloha Ms. Heather, Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We appreciate your praises to our staff. We're happy you enjoyed our guest rooms and location near the beach. Overall we hope you had a positive experience on O’ahu and enjoyed the many adventures O'ahu has to offer! We hope to welcome you back in the near future. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Trendy hotel, very clean and modern.

Posted May 24, 2017
Pineapple juice on arrival was a nice touch. Hotel staff excellent and so friendly. When we were chatting to the lady at check in, we mentioned we'd be missing the breakfast in the morning due to an early flight. She then offered us her own food - apple pie which she received from another guest. So thoughtful and kind.
Comment from Hotel Management
May 25, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay with us and for providing valuable feedback of your experience. We're happy you enjoyed our Pineapple juice upon arrival. Thank you for mentioning our teammates kindness and generosity. I'll be sure to pass along your regards! We hope to serve you again in the near future. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2017
Rooms are so clean and fresh. Hotel staff is amazing and nice. Bar drinks are amazing and staff is over the top nice on helping places to find and providing you with info.
Comment from Hotel Management
May 9, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for staying here with us and for sharing your experiences with other travelers. We're happy to note our amazing staff was able to assist in finding placing to visit. We're also delighted to hear you enjoyed amazing drinks in our bar. We hope your overall stay in Waikiki was pleasant and we would be delighted to host you again. Mahalo, Natasha Akee
5 out of 5
Recommended
for Everyone
by A verified traveler

Cool hotel, great staff & location

Posted May 7, 2017
Great location, friendly staff and comfortable room.
Comment from Hotel Management
May 9, 2017 by Natasha Akee, Hotel Management
Aloha!!! My hollow for choosing to stay here with us and for providing a review. We're happy to hear you enjoyed a great location, friendly staff, and comfortable room. We hope your overall stay on island was pleasant and it will be our pleasure to host you again. Me Ke Aloha (With warmest Aloha) Natasha Akee
3 out of 5
by A verified traveler

Close to beach terrible parking

Posted May 2, 2017
Cost $34 a day to park and $25 a day amenity fees. The hotel staff is very friendly and accommodating. The hotel is easy to get in and out no security or elevator pass keys.
Comment from Hotel Management
May 3, 2017 by Natasha Akee, Hotel Management
Aloha!!! Mahalo for choosing to stay here with us and for providing feedback of your experiences we truly appreciate it. We hope your overall stay on O'ahu was pleasant and filled with adventure. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice Hotel close to beach

Posted Apr 27, 2017
Pros: quietness
Cons: Keep up the great work
Location: I love the location because all stores were within 10 minutes walk or less
All staff members were wonderful and willing to assist in any demands. The beach is right down the street which made our stay more exciting knowing we didn't have to travel far to get into the water.
Comment from Hotel Management
Apr 28, 2017 by Mark DeMello, Hotel Management
Aloha, Lee! Thank you for your wonderful review. We are so happy to hear you enjoyed your stay with us at our ideal and cozy location, and that our staff took great care of you. You are welcome any time. Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice place to stay

Posted Apr 26, 2017
Pros: Location and nice staffs, especially Rachel, who is very nice and work with great enthusiasm.
Cons: None.
Location: You can get everything nearby.
This is one of nice hotel to stay if you don't want a hotel is too big. Its convenient to everywhere and staffs are very nice.
Comment from Hotel Management
Apr 28, 2017 by Mark DeMello, Hotel Management
Aloha Jenny! Thank you for your review. We are thrilled to hear you enjoyed our great location and friendly staff, and were especially well taken care of by Rachel. We will gladly pass your kind words along to her. It will be a pleasure to welcome you again in the future! Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with great staff

Posted Apr 26, 2017
The staff was great and the hotel was nice and relaxing.
Comment from Hotel Management
Apr 28, 2017 by Mark DeMello, Hotel Management
Aloha! Thank you very much for your review. We are thrilled to hear our staff gave you a warm welcome and that our hotel was a comfortable home-away-from-home for you. We hope to welcome you again soon! Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Definitely recommend it, great location.

Posted Apr 22, 2017
Cons: I am a big breakfast person and would have liked more options.
Location: Beach, shopping, dining, park, tennis, everything that you need or want during your vacation was in walking distance
The hotel had everything we needed. Room was very comfortable bathroom was huge. Love the style and the friendliness of the staff.
Comment from Hotel Management
May 2, 2017 by Natasha Akee, Hotel Management
Aloha Ben, Mahalo for choosing to stay with us and for providing feedback of your experiences. We're sorry we did not have enough breakfast options for you. But were happy to note our hotel had everything you needed. If your travels brings you back to Waikiki, we would be delighted to host you again. Me Ke Aloha Pumehana, (with warmest aloha) Natasha Akee Guest Services Coordinator