Ratings based on 2,856 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty nice

Posted May 25, 2017
Everything was great. Except when I asked for a late check out they didnt want to even talk to me. Just, NO. Otherwise top notch.
3 out of 5
by A verified traveler from chicago

Beds were awful. Definitely not "heavenly"

Posted May 25, 2017
Worse mattresses of any Westin ever. They could not change. Installed boards. Food at beach area and breakfast buffet was of low quality. Hollandaise sauce was fake.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach

Posted May 23, 2017
Great hotel if you want to be right on the beach. However, the pool is small.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Had a booking issue but it was resolved and we checked in. Went above and beyond for my girlfriend and myself. Will be back
5 out of 5
Recommended
for Everyone
by A verified traveler from Syd

Close to the beach, relaxed feel.

Posted May 21, 2017
Such a lovely place to stay. So relaxing and welcoming.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing place. Great people and always willing to

Posted May 20, 2017
Had some booking issues and they fixed everything right then and there. Myself and my girlfriend were happy with everything they helped with and went above and beyond what they should have done.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel right on the beach

Posted May 20, 2017
Pros: The friendly staff was my favorite part. As well as the cushioned sitting area in the room
Cons: Would have liked to have had a microwave in the room or somewhere on site.
Location: Plenty of nice beach spots, shops, farmers markets and good food nearby.
The grounds, the amenities, and the room were beautiful. By far the best part was the fun wait stuff. Had a great time and would absolutely go back
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Heaven on Sand

Posted May 20, 2017
Pros: comfortable beds, view, view view. Food both at the restaurant and poolside Poke! location is the best and the historic elements and history here!
Cons: Valet parking was a long wait and they weren't very 5 star.
Location: Waikiki - everything! Surf lessons on the beach, rent bikes, snorkel, swim, shop - you name it!
The breeze that shoots through the lobby and permeates the property will whisk you away to another world! The banyan tree is like something out of Avatar, and relaxing in the pool while watching the surfers and surf rolling in are pure bliss.
5 out of 5
Recommended
for Everyone
by A verified traveler from denver

Best hotel in Waikiki.

Posted May 17, 2017
Most beautiful and charming hotel in Waikiki by far. The rooms are smaller than the other standard resorts, but it makes up for size in every other way. The ambiance, beach bar and location make this hotel special. Ratings for 4 stars and not 5 because the staff was not fully knowledgeable on the surrounding area, the pool only had limited seating, and the cleanup of the rooms wasn't top notch. Really though- this is the best hotel. So beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Great place

Posted May 14, 2017
Very friendly staff. Great location on Waikiki with an awesomely view of the ocean. Very nice complimentary buffet breakfast overlooking the water. Awesome place to stay.