Ratings based on 3,387 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right on the beach & close to everyt

Posted Apr 10, 2017
Great stay, and awesome views and restaurants. Staff were great. Hotel could do with a little bit or a revamp but overall will definately be back
Comment from Hotel Management
Apr 11, 2017 by Manager, Hotel Management
Aloha and thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. Be assured that this feedback will be shared with our entire team. We look forward to your next visit with us. Warm Island Regards Outrigger Waikiki Beach Resort
3 out of 5
Recommended
for Families
by A verified traveler

The hotel is right on one of the very best beaches

Posted Apr 7, 2017
Pros: Sits on the beach front and has been kept up very well for such an old hotel
Cons: Change rating as to what is considered ocean view when it is really pov.
Location: shopping for the avg. person is outrageous, focused on the very rich, as well as the Japanese and Chinese. Except the ABC stores,
I think the $30 fee is absurd. There is no way the little booklet they hand out comes to even $30 for the entire stay Also, after having stayed here twice, I feel they rate the room too high in category. I have specifically asked for ocean view, and both times it has been partial ocean view with a very small balcony I loved the security program for room keys, felt it was very safe.
Comment from Hotel Management
Apr 10, 2017 by Manager, Hotel Management
Aloha and greetings from the Hawaiian Islands, We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. Until next time, warm Island Regards from us all. Outrigger Waikiki Beach Resort
3 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Close to the beach, and conveniently located.

Posted Apr 3, 2017
Overall staff attitude and service are fair. Both hotel lobby and room condition are old. Not up to standard at that hotel rate.
Comment from Hotel Management
Apr 5, 2017 by Keith, Hotel Management
Aloha Henry C. We are sorry to hear that you were disappointed with your stay. We appreciate the feedback as we work to make improvements to our facilities. Mahalo
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent view from ocean view deluxe room.

Posted Apr 1, 2017
Very friendly helpful staff. Excellent beach front location. Very clean rooms. Well maintained property.
Comment from Hotel Management
Apr 3, 2017 by Keith, Hotel Management
Thank you for your rating and review. We appreciate your compliments about the staff and facilities. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful position

Posted Mar 28, 2017
Pros: The position and the view
Cons: The breakfast was a bit ordinary.
Location: Everything in Waikiki is just metres away.
This hotel has one of the best positions on Waikiki. Pay the extra if you can and stay up front for the view. Rooms are comfortable and clean. Its hard to beat the position of their restaurant/bar Dukes, right on Waikiki.
Comment from Hotel Management
Apr 3, 2017 by Guest Service Manager, Hotel Management
Aloha, We appreciate your positive feedback about our best location and best view from the Ocean Front room. Dukes absolutely has the best location in Waikiki. Mahalo nui loa for staying with us at the Outrigger Waikiki Beach Resort. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

A Great Place to Stay

Posted Mar 27, 2017
Pros: The staff are great and Dukes is a great place to unwind and have a drink with friends.
Cons: All good, thanks for the great staff.
Location: The hotel is at the beach at Waikiki and next door to The Cheesecake Factory. A great place to have a meal. The shops and restaurants are at your door
What a great location to stay in Waikiki. The hotel has great staff and a great location. The rooms are comfortable and clean. The location right at the beach and in the center of the shopping and restaurant district.
Comment from Hotel Management
Apr 3, 2017 by Guest Service Manager, Hotel Management
Aloha Perry, Thank you for choosing the Outrigger Waikiki Beach Resort. We appreciate your positive feedback about our great location, service, great staff and Dukes. We are very delighted to know that the rooms are comfortable and clean. All of our hosts here are dedicated to providing the best island hospitality. Mahalo Nui Loa for staying with us at the Outrigger Waikiki Beach Resort. We look forward to welcoming you back of your wonderful vacation experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel on the beach

Posted Mar 27, 2017
The facility is showing a lot of wear and tear, cleanliness was an issue. The floors smelled in the room and the bathrooms in the hotel needed more upkeep. The gym was nice, however the smell of the garbage was terrible. Have been staying at this hotel for many years and it is showing its age. The staff was friendly and helpful. Would only recommend due to the great location.
Comment from Hotel Management
Mar 27, 2017 by Keith, Hotel Management
Thank you for your review. We appreciate your feedback as we look for ways that we can improve. Our staff greatly appreciates your compliments about their service. Mahalo.
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Nice hotel. On the beach.

Posted Mar 23, 2017
Good location. On the beach and close to shopping. Free trolley was a huge surprise, the driver took time to tell us about all of the landmarks. Check in was easy and the employee was very friendly. We used the concierge to book some adventures, and she was really helpful.
Comment from Hotel Management
Mar 24, 2017 by Guest Services Manager, Hotel Management
Aloha Pam. Thank you for your recent stay at the Outrigger Waikiki Beach Resort. We are delighted to hear that you enjoyed our beachfront location and friendly and helpful staff. Please come back for another great stay soon. Mahalo Nui Loa for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Heart of Waikiki

Posted Mar 22, 2017
I stayed in this hotel 5 nights. Very clean friendly staff and good location.
Comment from Hotel Management
Mar 25, 2017 by Keith, Hotel Management
Thank you for your review. Our hosts appreciate your compliments and look forward to welcoming you back. Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location with great staff.

Posted Mar 20, 2017
Pros: Great location on the beach and near all the shops and restaurants.
Cons: Nothing, keep up the good work.
Location: Centrally located near a lot of restaurants and the shopping is great.
From the moment we arrived we were welcomed. The hotel has great staff that make you feel at home and also help you enjoy the hotel and show you where to go in Hawaii. The rooms are spacious and clean. The hotel is situated in the heart of Waikiki beadh area. Close to shops and restaurants.
Comment from Hotel Management
Mar 22, 2017 by Keith, Hotel Management
Thank you for the great review. Our staff is honored by your kind words and praise and we will keep it up! We look forward to welcoming you back.