Ratings based on 3,450 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from spokane WA

Posted Jun 25, 2017
Very friendly staff. Easy to go anywhere from this location
2 out of 5
by A verified traveler from Syd

Hotel is in a great spot

Posted Jun 24, 2017
Breakfast needs to be better. Not enough selections. Had breakfast included in package but had to pay for juice and tea. I have never come across that before so was annoyed. Hotel needs to be renovated. Don't think I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good location close to beach

Posted Jun 22, 2017
We have travelled to Hawaiia few times, but this was the first time we stayed at the Outrigger. Everything was great. Great food (Dukes & Hulas) and great staff. Very disappointing when we found out that our credit card was being charged DAILY, without any notification. We found out once our card was maxed out while shopping on day 8! VERY EMBARASSING! We were wanting to pay with cash at the end of our stay as we have done with all other holidays. Although resolved by Rowena and the team, this is definitely not the way I expected to end my holiday or to conduct business. Although it is right on the beach, the pool has much to be desired. It misses the sun in the afternoon and is small and a bit cold in comparison to other resorts. Gave me little to do when the waves picked up and wanted to keep a four year old entertained.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Absolute BEST LOCATION

Posted Jun 8, 2017
you cannot beat this location. Literally on the sandy beach front. Dukes downstairs Cheesecake Factory next door. Convenience shops everywhere and THE BEACH on your doorstep.
Comment from Hotel Management
Jun 10, 2017 by Manager, Hotel Management
Aloha F, Thank you for visiting the Outrigger Waikiki Beach Resort. It is wonderful to be in such an unbeatable beachfront location in the heart of Waikiki with many convenient places such restaurants, shops & local attractions. We appreciate your feedback. Mahalo Nui Loa. With Warm Island Regards, Outrigger Waikiki Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose ca

May 2017 outrigger beach

Posted Jun 4, 2017
We were greeted with friendly and helpful staff, the concierge booked us excursions we could not book on line, so were very happy with that. Our room though was right over the blue note cafe and the bass was very loud, though we had to put up with that for the first night, the staff moves us to a room further upstairs and with a partial ocean view that was stunning. The rest of the stay was terrific. My only complaint was the 4 device limit on the Wi-Fi wit the Advent of more connected devices that is really not a good thing. We travelled with four in our party so that when u each have a smart phone + 2 laptops it does not work out very well and takes 24 hours for the in house WiFi to forge the device u are deactivating so you can use a new device hope they fix this limit or even allow you to purchase an upgrade to allow more devices. Mind you we spent only a little time in the to but just catching up on e mail checking bank accounts or doing school or occasionally catching up on work in the pm hours is sometimes needed.
Comment from Hotel Management
Jun 7, 2017 by Guest Services Manager, Hotel Management
Aloha G and greetings from the Hawaiian Islands, We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. Until next time, warm Island Regards from us all. Outrigger Waikiki Beach Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne AUS

Excellent location

Posted Jun 4, 2017
Pros: Right on the beach and very central
Cons: Be clearer on advertising what you are getting ocean view doesn't mean a slice view of the ocean through the two hotels!
Loved the fact that were right on the beach. Was disappointed with the advertising of the room, I booked an ocean view room which ended up being down the side of the hotel with a slice view of the ocean ahead. Misleading for sure! If you want a proper ocean view make sure you book ocean front. The room wasn't a great location as it was near coolers for the aircons and so we couldn't keep the balcony doors open because of the noise - i had been looking forward to listening to the waves breaking on the beach as i fell asleep but that was never going to happen. Otherwise, the hotel is very central, has all the facilities you could want and the hotel staff were extremely helpful and friendly.
Comment from Hotel Management
Jun 7, 2017 by Guest Services Manager, Hotel Management
Aloha Karen and greetings from the Hawaiian Islands, We appreciate you taking the time in letting us know how your recent stay was with us. We are sorry to hear of your disappointment with the room views. Your feedback will be shared with our management team. Until next time, warm Island Regards from us all. Outrigger Waikiki Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

on beach and walking distance to everything!

Posted May 31, 2017
Pros: Directly on beach, great selection of restaurants, and professional, courteous staff!
Location: Tons of shoppes and restaurants! For quick lunch fare, check out the Food Court next door at the Royal Hawaiian Shopping Complex - two minute walk...
Perfect location - directly on beach, beach chairs/ umbrellas available for rental - free nice pool area with service from Duke's - line forms for both by 745 am to get the best options, multiple restaurants and walking distance to many more! Rooms were nice and quiet - their wedding vow renewal service on the beach was beautiful! Service was top notch from check-in, concierge, and room cleaning - very professional and courteous staff! View from our 14th floor oceanfront room was amazing. Free entertainment at Duke's was great with Sunday afternoon the best with Hapono's band which is legendary meeting up to all the fabulous reviews!
Comment from Hotel Management
Jun 3, 2017 by Manager, Hotel Management
Aloha and thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards Outrigger Waikiki Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from mb California

Posted May 30, 2017
Excellent! Just didn't like having to pay for bus, didn't use it!
Comment from Hotel Management
May 31, 2017 by Guest Services Manager, Hotel Management
Aloha and greetings from the Hawaiian Islands, We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. Until next time, warm Island Regards from us all. Outrigger Waikiki Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler

Unbeatable

Posted May 28, 2017
Absolutely perfect location. Clean and spacious room. Reliable pick for decades. Have stayed at the Outrigger Waikiki before and will stay here again for sure.
Comment from Hotel Management
May 29, 2017 by Guest Services Manager, Hotel Management
Aloha and thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards Outrigger Waikiki Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Great location hotel and staff

Posted May 24, 2017
Pros: Everything rooms staff location facilities
Cons: Happy hour at dukes bar
Location: Perfect
Excellent covers my whole stay out the outrigger Waikiki
Comment from Hotel Management
May 26, 2017 by Guest Services Manager, Hotel Management
Aloha Greg and greetings from the Hawaiian Islands, We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. Until next time, warm Island Regards from us all. Outrigger Waikiki Beach Resort