Studio Suite, Multiple Beds, Kitchenette, View | Egyptian cotton sheets, premium bedding, individually decorated
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Reviews of Paradise Bay Resort

3.5 out of 5
Paradise Bay Resort
47-039 Lihikai Drive, Kaneohe, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1003 reviews" "
Rating 8 - Good. 250 out of 1003 reviews" "
Rating 6 - Okay. 102 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

áslaug

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Kris was wonderfully helpful and accomodating. Mahalo, Áslaug
Stayed 2 nights in Apr 2024
Response from Management Team on Apr 23, 2024
Mahalo Aslaug for your review!

6/10 Okay

Ailene

Traveled with partner
Disliked: Cleanliness, amenities
We very much enjoyed the view from this hotel room/suite. The design of the actual room was challenging. Doors to the closets, cabinets and microwave are mounted backwards. There is no screen door to the lanai. The AC is extremely loud (but thankfully it worked). The windows are old, and we could hear everything outside. The adjoining door was super thin, and we could hear everything our neighbors said and did. On our first night, I heard the neighbors having sex. Then I heard them arguing. Then I heard a man say, "You never let me enjoy myself." Not something I wanted to hear on my honeymoon. The posting on Expedia shows that the site is on the water and that snorkeling is available. When I asked about swimming, the receptionist told me that the nearest swimming beach is in Kailua (which is a 20 minute drive). She said that even with reef walkers the bay was too rocky and muddy for swimming. The pool had no bathroom. We had to go up two levels to our room to go to the bathroom. I was told three things by three people regarding housekeeping and towel exchanges. We only asked for housekeeping once. We were terribly disappointed. They only changed the sheets and replaced the towels. No one cleaned the floors, the shower, nor wiped down the kitchenette. So we didn't bother to request it again. The view was absolutely beautiful! The morning coffee, banana bread, and other treats were appreciated. We enjoyed the evening entertainment.
Stayed 8 nights in Apr 2024
Response from Management Team on Apr 23, 2024
Aloha Ailene,Thank you for sharing your feedback with us following your recent stay at Paradise Bay Resort. We are sorry to hear about the challenges you experienced and appreciate your honesty in highlighting them. We are taking immediate steps to address the issues you mentioned, including the room design, noise disturbances, and communication gaps regarding our amenities and services. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a much-improved experience.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on Apr 10, 2024
Thank you for your review and for choosing our resort! We're delighted to hear that you enjoyed your stay with us. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We hope to welcome you back soon for another memorable getaway!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise Bay Resort is Oahu’s hidden gem! It’s not the Waldorf but the rooms are nice, clean, spacious without ANY bugs. The resort is a quaint and absolutely gorgeous place to spend your vacation. The hotel staples are all there. (Read the resort’s amenities.) A nice pool and hot tub await. The resort is conveniently located in the beauty of Hawaii you want to know.❤️ You will need a car and should enjoy driving in Hawaii. Major sites Kualuoa, Kaneohe Sandbar etc. are close at hand. The resort offers kayaking and more. The views are breathtaking and all lucky guest will know they made a great decision. The resort is exclusive and quiet. Hotel’s in Oahu boast 125,000 guest per night. Elevators with 25 beach goers isn’t a vacation situation to me.😵‍💫 Last but not least, the staff cares and deliver on any need. We didn’t want to leave them behind. We thank Kris, Danny, Kevin and Kylie. Thanks to all of you for making our vacation the BEST! We will be back💙
Stayed 5 nights in Mar 2024
Response from Guest Services Manager on Apr 8, 2024
Thank you for your heartfelt review of Paradise Bay Resort! We're thrilled to hear that you found our resort to be a hidden gem in Oahu and that you enjoyed your stay with us.Our team takes great pride in providing clean, spacious rooms free of any bugs, ensuring a comfortable and relaxing experience for all our guests. We're delighted that you found our resort to be quaint, absolutely gorgeous, and equipped with all the necessary amenities for a wonderful vacation.We're glad you enjoyed our pool and hot tub, as well as our convenient location near major sites like Kualuoa and Kaneohe Sandbar. Exploring the beauty of Hawaii is indeed a memorable experience, and we're pleased to offer activities like kayaking to enhance your stay.At Paradise Bay Resort, we strive to create an exclusive and quiet atmosphere where guests can unwind and enjoy the tranquility of our surroundings. We understand the importance of personalized service, and we're thrilled that our staff, especially Kris, Danny, Kevin, and Kylie, made your vacation truly special.Thank you for choosing Paradise Bay Resort, and we look forward to welcoming you back for another unforgettable stay!

10/10 Excellent

Mikala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful view, will be back
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on Apr 4, 2024
Thank you for your review! We're delighted that you enjoyed the beautiful view during your stay. We can't wait to welcome you back for another wonderful experience in the future.

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the views were amazing. Definitely will return again.
Stayed 7 nights in Mar 2024
Response from Guest Services Manager on Apr 4, 2024
We're thrilled to hear that you found our staff super friendly and enjoyed the amazing views during your stay! Thank you for your review, and we look forward to welcoming you back again in the future.

10/10 Excellent

Brian

Stayed 5 nights in Mar 2024

10/10 Excellent

SUZANNE LEE, Twin Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful and quiet. Micah was the best!!! Loved every minute of our stay.
Stayed 12 nights in Mar 2024
Response from Guest Services Manager on Apr 4, 2024
Thank you for your glowing review! We're thrilled to hear that you found our resort beautiful, peaceful, and quiet. We're especially delighted to hear that Micah made your stay exceptional. We appreciate your kind words and are delighted that you loved every minute of your time with us. We can't wait to welcome you back for another wonderful stay in the future. Thank you for choosing our resort!

2/10 Terrible

Lucinda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Biggest negative:ROACHES IN THE ROOM!! ONLY positive thing:Micah who was the night check in staff. ! The property is located in the middle of a neighborhood which seemed strange. Upon entering the room, it was clear that the pictures were much nicer than the actual room. It had old motel/dorm room vibes. Utilizing outdoor patio furniture as living room furniture also seems like an odd choice. No ceiling or standing fans, only one small, old and barely functioning window AC unit in the living room. Very stuffy and uncomfortable. The shower knob seems ready to break. Switched rooms for a cost to get functioning AC, encountered more patio furniture, painted brick walls, old dirty/rusted stove top, smaller bathroom and ROACHES. Left within minutes of seeing/killing them as we didn’t want to see how many more would come crawling out. Hotel wouldn’t refund since it was booked through Expedia. Contacted Expedia who reached out to the hotel and the hotel again refused to refund my 3 night stay. I was there for only 3 hours max! Expedia should stop working with this glorified motel trying to pass itself off as a resort. Truly the worst hotel experience I’ve ever had and the only time that I have left a place.
Stayed 3 nights in Mar 2024
Response from -Paradise Bay Resort Representative on Mar 31, 2024
Aloha Lucinda, Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value all guest experiences and strive to ensure that each stay exceeds expectations. We are sorry to learn about the inconvenience you encountered during your time with us. We take matters of cleanliness and hygiene very seriously, and I assure you that our team has promptly addressed this issue to prevent any recurrence. Once again, please accept our sincerest apologies for the inconvenience you experienced. We hope to have the opportunity to welcome you back in the future and restore your confidence in our resort. Mahalo!

8/10 Good

Russell

Stayed 3 nights in Mar 2024
Response from Management Team on Apr 23, 2024
Thank you for your review!

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful peaceful setting surrounded by trees, water, and birds. Highly recommend the boat excursions.
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on Mar 28, 2024
Aloha Suzanne, Thank you for your perfect rating for our resort! We are glad to hear that you enjoyed our beautiful views and boat excursion. We look forward to your next stay in paradise. Mahalo!

10/10 Excellent

Adrian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place felt like a hidden gem, we throughly enjoyed our stay. It is at a great location to venture off in many directions on this island if you have a rental car. Walk out with morning coffee and be greeted by jumping fish, yoga available on floating platform, kayak and snorkel checkout at lobby (included).
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on Mar 27, 2024
Aloha Adrian, thank you so much for taking the time to share your experience at our resort. We're delighted to hear that you enjoyed your stay and that our location and amenities met your expectations. Your kind words mean a lot to us and we look forward to welcoming you back to paradise in the future. Mahalo!

10/10 Excellent

Porchea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key resort
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 24, 2024
mahalo nui loa for your review Porchea

10/10 Excellent

george f

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hidden gem! We absolutely loved the beauty of all the plants!! Could not imagine anything better!
Stayed 4 nights in Mar 2024
Response from Guest Services on Mar 23, 2024
Aloha George,Thank you for your positive words of aloha, we hope to see you soon Mahalo Nui Loa

10/10 Excellent

Joann

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at Paradise Bay at a Mountain View room. Even though we had a Mountain View, we still had a wonderful view of the bay when we stepped out onto our balcony, so it felt like a bonus room. It’s far enough away from the city and traffic, but still only about 15 miles away from the airport. The atmosphere was peaceful and the garden surrounding the property was well taken care of. I gave a 3 for the facilities only because my husband and I kept rolling towards the middle of the bed, and our bathroom sink drained very slowly. It didn’t bother us too much as we just used the kitchen sink. If we asked for anything, the staff was very helpful and accommodating and undoubtedly they would have fixed the sink if we complained. But we just let them know on our last day. The bed was also very comfy and sheets extremely soft despite the unevenness. Our room had a kitchenette with plates, bowls, cups, utensils, pots and pans. We even got a roll of paper towels, which is really nice because a lot of places don’t provide that. There was a hot plate and toaster. So if you want to save a little money, go to the grocery store and cook breakfast for your fam and enjoy the views at the resort before you go out and explore the island. We like being away from crowds, shops and foot traffic, so this resort was perfect for us and it really gave us that sense of relaxation and peace. Mahalo to the friendly staff! We’ll definitely come back!
Stayed 3 nights in Mar 2024
Response from Louis - Operations Manager on Mar 20, 2024
It sounds like you had a lovely stay at Paradise Bay! Your detailed review gives a great overview of the resort's amenities and the experience you had. The combination of a Mountain View room with a bonus view of the bay from the balcony sounds delightful. It's also nice to hear that the atmosphere was peaceful and the staff were friendly and accommodating.While you mentioned a couple of minor issues with the facilities like the bed and bathroom sink, it's good to know that they didn't detract too much from your overall experience. The fact that the staff was responsive and helpful is always a plus.Having a kitchenette with all the necessary items for cooking and dining is indeed convenient, especially for those looking to save money or enjoy a homemade meal with a view. And it's great to hear that the resort provided paper towels, which can sometimes be overlooked.Overall, it sounds like Paradise Bay provided the relaxation and peace you were looking for, away from the hustle and bustle. Your positive experience and intention to return speak volumes about the quality of your stay. Thank you for sharing your review!

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surprised to find the resort in the middle of a neighborhood…. a unique and creative development.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 18, 2024
mahalo nui loa for your review Christopher-Aloha

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Louis - Operations Manager on Mar 16, 2024
Thank you Joseph for staying with us!

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a small but mighty resort. It sits back hidden in a quiet neighborhood. We will definitely be going back.
Stayed 7 nights in Dec 2023
Response from Guest Services on Mar 9, 2024
Mahalo for your kind words Christine and we are looking forward to your next visit with us.

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 5, 2024
Aloha Gregory,Thank you for sharing your positive experience here at Paradise Bay Resort, we hope to see you again!Mahalo!

6/10 Okay

Lindy

Traveled with partner
Disliked: Amenities, property conditions & facilities
This was not what we expected it is in the middle of a not great neighborhood. It doesn’t look like the pictures online it needs updated. The hot tub was lukewarm and missing tiles. There is limited time to use the free kayaks. The internet in our room barely worked we could not upload a movie on to our iPads for flight home. The walls are thin and we heard our neighbors coughing and sneezing all evening. You only get cleaning services every 3 days. For the high cost resort fees there should be better service offered and we shouldn’t have to pay for parking this is not in the middle of a city with limited parking. An employee also took the prime parking spot in front of our room. The room was clean, the beds and bedding were good. It has a beautiful view of mountains and bay but we will not be returning to this resort it was just too much of a disappointment. Also you really should update your webpage it looks a lot nicer than it actually is! Also you should remove your food info with the disclaimer due to Covid we no longer offer this. It has been 4 years so why leave that in there just remove that you even use to offer dinner. There is limited restaurant options it would be nice if you did offer a little more than you do. Maybe some fresh fruit in the morning along with the banana bread (that is not that good) you have some unappealing apples why not some pineapple and papaya. The little things you could do to make it feel more resort like.
Stayed 3 nights in Feb 2024
Response from Louis - Operations Manager on Mar 2, 2024
Dear Lindy,Thank you for sharing your detailed feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing these matters to our attention.Your comments are valuable, and we will certainly address these issues promptly to enhance the overall quality of our facilities.We apologize for any inconvenience caused by the limited time for free kayak use and the challenges with the internet in your room. Rest assured, we will investigate and rectify these matters to ensure a smoother experience for our guests.We appreciate your positive comments about the cleanliness of the room, the quality of beds and bedding, and the beautiful views. We take pride in these aspects and are glad they met your expectations.Regarding your feedback on resort fees, parking, and the dining options, we will review our policies and offerings to better align with our guests' expectations. Your suggestions for additional amenities like fresh fruit are duly noted, and we will explore ways to enhance our offerings.We are in the process of updating our webpage and appreciate your patience as we work towards providing accurate representations of our resort.We truly value your feedback as it helps us identify areas for improvement. If your future travels bring you back to our area, we hope to have the opportunity to welcome you again and provide an experience that exceeds your expectations.

8/10 Good

THOMAS

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff here are very friendly and helpful. The property has a great view and several nice amenities and overall clean and well maintained. We stayed in room 31 (studio suite.) I do not recommended this room, especially if you're a light sleeper. Part of the room faces the parking lot and part faces the street. The hotel is in a (very) residential neighborhood and there are many roosters in the neighborhood. The neighbors were in and out of their cars and setting of alarms until roughly midnight, and roosters started crowing at roughly 3AM. There was only one AC unit in the bedroom and it is old and very noisy. It did not cool the room efficiently. Sitting/kitchen area is small and no sofa in the room. The room was clean overall but there was some grime buildup in the bathroom near the shower and vanity that clearly the cleaning staff have overlooked. We chose the least expensive room available, so I'm sure many of their rooms are nicer and quieter, but we did not feel well rested after leaving here.
Response from Louis - Operations Manager on Mar 2, 2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff friendly and helpful and appreciated the great view and amenities of our property.We sincerely apologize for the inconveniences you experienced during your stay in room 31.We understand that choosing the least expensive room should not compromise your overall comfort, and we regret any frustration this may have caused. We value your insights, and we are committed to making the necessary adjustments to enhance the experience for our guests.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and peaceful area. Not near any grocery stores and nothing but the beach is walkable. It’s secluded and very quaint.
Stayed 1 night in Feb 2024
Response from Guest Services on Mar 1, 2024
Aloha Adam, Mahalo Nui Loa for taking the time out of your vacation to give us your feed back. We look forward to making your stay in Hawaii and with Paradise Bay Resort a memorable experience.

10/10 Excellent

Ami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a hidden gem! The views are spectacular! Grounds are very clean and well maintained and our 1 bedroom suite was beautiful!
Stayed 5 nights in Feb 2024
Response from Guest Services on Mar 1, 2024
Aloha Ami, Mahalo Nui Loa for your kind words. We look forward to bringing more aloha to your experience here in Hawaii and with Paradise Bay Resort

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff. 10/10 would go back.
Stayed 1 night in Feb 2024
Response from -Paradise Bay Resort Representative on Feb 29, 2024
Aloha Adam, Thank you for sharing your perfect rating with us! We appreciate your feedback and hope you were able to make wonderful memories in Paradise!

10/10 Excellent

Rita

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from -Paradise Bay Resort Representative on Feb 27, 2024
Aloha Rita, Thank you for the perfect rating. We hope you enjoyed your stay and made wonderful ratings in paradise!

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room on the bay. Friendly staff!
Stayed 3 nights in Feb 2024
Response from Louis - Operations Manager on Feb 17, 2024
Thank your David for your review!

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Guest Services Manager on Mar 20, 2024
Aloha Robert, thank you for sharing your feedback with us. We appreciate your honesty and hope that you were able to enjoy your time in Paradise. Mahalo!

10/10 Excellent

Mary E

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique property, super clean, pretty, peaceful and quiet. Great place to get away from the Honolulu/Waikiki craziness. Great view of the bay. Room we had was a classic studio. Plenty big for 2 people. Bathroom was small with no place to set your toiletries but we made it work. Nice to have a kitchen in the room. Bed was super comfy. No TV in the bedroom area was a negative for me. And the drive up to the place seemed a bit sketchy but we had no issues and no security concerns. Really pretty place and would definitely stay here again.
Response from -Paradise Bay Resort Representative on Feb 13, 2024
Aloha Mary, We are happy to hear you enjoyed the peacefulness of the Windward side of the island. We look forward to your next stay in Paradise!

10/10 Excellent

siengxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services Manager on Mar 20, 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and that we met your expectations. We hope to have the pleasure of welcoming you back to Paradise Bay Resort in the near future. Mahalo!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a balcony overlooking the bay. Friendly and helpful staff.
Stayed 5 nights in Jan 2024
Response from -Paradise Bay Resort Representative on Feb 13, 2024
Aloha Mary, We are happy to hear that you you were assisted with satisfaction by our friendly staff. Hope you made wonderful memories in Paradise!

10/10 Excellent

????

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Jan 2024
Response from -Paradise Bay Resort Representative on Feb 13, 2024
Thank you for our kind words about our friendly staff. We look forward to your next stay in Paradise!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was prime for what we wanted to do. We loved the private location. Staff was businesslike, professional and very helpful. Enjoyed using the kayaks and having snorkel equipment available.
Stayed 2 nights in Jan 2024
Response from Louis - Operations Manager on Jan 30, 2024
Aloha, we hope this message finds you still basking in the afterglow of your recent stay at Paradise Bay Resort. We're thrilled to hear that our little slice of paradise met your expectations and added an extra sprinkle of joy to your experience.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property might not be for everyone , no restaurant or bar but it's very nice / quiet and right on the water , like steps away. They have a boat that offers a snorkel excursion which I highly recommend and they also offer kayaks for free. We loved our time here and the staff was really amazing.
Stayed 6 nights in Jan 2024
Response from -Paradise Bay Resort Representative on Feb 13, 2024
Aloha Amanda, We are happy to hear you enjoyed the our boat excursion. We hope that you return one day!

10/10 Excellent

Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs, big room and clean.
Stayed 3 nights in Dec 2023
Response from Louis - Operations Manager on Jan 30, 2024
Our staff, like a bunch of friendly magicians, take pride in making your experience as magical as possible. If the room was a hit, think of it as our version of a grand suite symphony – big, clean, and ready for a standing ovation! Mahalo for staying with us.

8/10 Good

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Louis - Operations Manager on Jan 27, 2024
Mahalo for staying with us!

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kris at the front desk did a great job. Louis was very welcoming and so informative.
Stayed 7 nights in Jan 2024
Response from Louis - Operations Manager on Jan 27, 2024
We appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Tu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Louis - Operations Manager on Jan 27, 2024
Mahalo for your amazing review!

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This was a great pick!!! Out of the hustle and bustle of Waikiki but close enough to go to. Loved waking up to the birds singing and taking free yoga by a professional. All the staff were amazing and friendly. I loved giving Oreo some love as I was missing my dog. Give him a bonus bone! All front staff were fab. You won't go wrong with this hidden gem.
Stayed 5 nights in Jan 2024
Response from Guest Services on Jan 16, 2024
Aloha Michelle, Thanks so much for this kind review! We are so happy to hear that you enjoyed the property. We love it when the birds return to the mangroves by the fish pond every evening and report about their daily activities. Mia is an awesome yoga instructor, we will be sure to pass along your praises. Oreo says bow-wow. Hope to see you again on your next trip to Paradise.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Louis - Operations Manager on Jan 27, 2024
Thank you for your feedback and review!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Guest Services on Jan 16, 2024
Aloha John, Many mahalos for this kind review. We hope to have the opportunity again to host you on a future stay.

8/10 Good

Randall

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Gorgeous location! If you’re looking for a quiet little gem, away from the noise & chaos of Waikiki, look no further. The tropical location took my breath away. This resort is tucked away on a dead end road in a quiet little neighborhood directly on Kaneohe Bay with breathtaking views of the Koloa Mountains & Bay. The grounds are absolutely stunning! The only negative thing I have to say was the housekeeping. They only clean on Wednesdays, & you must put in a request 24-hours in advance. And although we did that, our room was not cleaned. No biggie, we rescheduled it for the following day. However, it appeared they only swapped out the towels, made the bed & took out the trash. That was it. There was still sand all over the floors & dirty towels in the shower. I did go & talk to the front desk, again, and was told they would be refunding our $38/day resort fees. However, on the day of our departure we received a $300 charge to our credit card. Which required yet another visit to the front desk. As I write this review, the $300 pending charge finally fell off our credit card today. I highly suggest doing your research of the area if you’re planning on staying. Although there are plenty of restaurants, stores & activities in the area, you will need a rental car as there is nothing within walking distance. Overall, the rooms just need a REALLY deep cleaning, including the corners of every room & baseboards. But none of these things would deter us from staying again.
Stayed 7 nights in Dec 2023
Response from -Paradise Bay Resort Representative on Jan 11, 2024
Aloha Randall, Thank you for sharing your wonderful experience with us. We are happy to hear that you enjoyed beautiful views of the mountain and bay. We look forward to your next stay in Paradise!

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape the crowds of Waikiki
Hidden gem on the windward side of Oahu! Escape the crowds of Waikiki and experience the island beauty and peace. Wonderful staff, very comfy beds.
Stayed 3 nights in Jan 2024
Response from -Paradise Bay Resort Representative on Jan 11, 2024
Aloha Chelsea, Thank you for your perfect rating! We are glad to hear that you enjoyed the our friendly staff and comfortable beds. We hope you made lots of memories in Paradise!

10/10 Excellent

Eui-Chul

Stayed 2 nights in Jan 2024
Response from Guest Services on Jan 11, 2024
Aloha Eui-Chui, Many thanks for this perfect review! We are so glad you enjoyed your time here, and hope to host you on your next trip to Paradise! Safe travels and thanks again!

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful..tranquil..not a resort..better
Stayed 2 nights in Jan 2024
Response from -Paradise Bay Resort Representative on Jan 8, 2024
Aloha Jason, thank you for sharing your wonderful experience with us and the great rating. We look forward to your next stay in Paradise!

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Guest Services on Dec 30, 2023
Mahalo Isaac for the perfect review! See again on your next trip to O'ahu!

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, it felt so private and secluded but was a short drive for things we liked to do. I loved feeling like I was in a tree house in a jungle. There was a food truck, gas station, and fruit stands, free herb garden and park within walking distance. Grocery, small eateries, target short drive. Major attractions 20minutes to an hour away. I felt the apartment didn’t have enough art displayed on walls, very bland, missed opportunity to show off some of Hawaii’s beauty. Also could’ve used a few more items, towels, extra blanket, few more kitchen items, just to make it a little more comfortable. Furniture was cute, as it matches the vibe, but not very comfy if lounging around for hours. Who lounges in Hawaii anyways! lol Our favorite spot was the balcony over looking the bay, it rained every day and we could sit out there and it was perfect! Enjoying birds and rosters everyday. Watching row teams in the bay, rowing everyday. The property isn’t perfect, but was so much at the same time. I’d definitely stay again. The price was very competitive also. Took the sandbar and snorkel trip and really enjoyed it, and think it’s a must for any water lover!
Stayed 5 nights in Dec 2023
Response from Guest Services on Dec 30, 2023
Aloha Jamie, Thank you for taking the time to give us this thoughtful review. We are glad you enjoyed what the property has to offer, and will take your feedback about what can be improved to heart. We hope to host you again. Mahalo.

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Louis - Operations Manager on Feb 13, 2024
Mahalo for your amazing review!

10/10 Excellent

Stanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little resort tucked away from crowds on the east short of Oahu. It's 30mins from the Honolulu/Waikiki area, but a world away from the tourist bustle. It's on the water, but not a beach resort. If you want to step out of your room onto the beach or for shopping or dining then stay in Waikiki; but if you want a quiet out-of-the-way place to relax, grab a kayak, or access the east shore then this is a great choice. I'd definitely stay here again. You do need a car. It does have parking but it's very limited, and there are stairs to get to the rooms (be careful at night, they're dark!). I found it helpful to bring some breakfast items as there is no dining nearby (my room did have a small kitchenette).
Stayed 5 nights in Dec 2023
Response from Guest Services on Dec 16, 2023
Aloha Stanford, Many mahalos for this kind review. We are so glad you were able to enjoy the serenity of Windward Oahu and utilize the amenities of the resort. We hope to host you again at a future opportunity. Thank you again for this honest and glowing recommendation.

10/10 Excellent

Charles

Stayed 2 nights in Dec 2023
Response from Guest Services on Dec 15, 2023
Aloha Charles, Thank you for taking the time to give us this perfect rating. We are so glad you enjoyed your stay! Mahalo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is off the beaten path, in the best way possible. It’s quiet, clean & beautiful. You really feel like you’re in Hawaii! The staff were all very helpful and you truly could not beat the views. Our room were clean and the bed was comfortable.
Stayed 5 nights in Dec 2023
Response from Guest Services on Dec 15, 2023
Aloha, Thank you for sharing these kind words about your experience with us. We are so glad you enjoyed your time and will share your compliments with our staff. We hope to host you at a future opportunity. Mahalo.