Ratings based on 1,129 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, simple hotel

Posted Apr 18, 2017
Nice and simple hotel, convienent location basically in the middle of everything. Breakfast in the restaurant downstairs was good. The rooms do have small balconies but the overall cleanliness was good and a/c works perfectly fine. Stayed for two nights and enjoyed my stay! Not a bad price as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax, NS Canada

Great Location

Posted Apr 14, 2017
Pros: Everything.
Cons: Not sure, everything seemed very good.
Location: Great location with 5 min. walk to the beach, shopping (very high end, middle and low end), zoo, walking, street entertainers, restaurants.
We were at the hotel for three days, it was very accommodating, clean, safe and everything was close by. Restaurants, Shopping, Beach and Entertainment and the desk staff was excellent. There is a well kept pool on top of the hotel, great for swimming or sun bathing. The room was small but well laid out, with a combination safe, tv, wifi, small fridge, microwave, kerig coffee maker, bottled water and lovely decor. The lobby always had complimentary coffee, fruit infused water drinks and cotton candy. Beach towels and chairs were available at the desk. Very nice atmosphere at all times!
Comment from Hotel Management
Apr 14, 2017 by Jordan C., Hotel Management
Aloha! Thank you so much for taking the time to share your experience with us. We're thrilled you enjoyed your stay with us and I'm personally glad that our staff took great care of you. When you're planning your next escape to the islands, we hope you'll choose to stay with us again! Mahalo
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Victoria

Fantastic location. Professional, friendly staff

Posted Apr 12, 2017
Had a lovely stay at The Shoreline. We felt welcome from the moment we arrived. Our room was clean and comfortable; just as we expected. The location was perfect for the beach, shopping and restaurants. Highly recommended.
Comment from Hotel Management
Apr 14, 2017 by Jordan C., Hotel Management
Aloha! Thank you so much for taking the time to share your experience with us. We're glad you enjoyed your stay with us and it sounds like you were a big fan of the hotel's location right in the heart of Waikiki. When you're planning your next escape to the islands, we hope you'll choose to stay with us again! Mahalo
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Nice hotel in the middle of shops & close to beach

Posted Mar 29, 2017
Very nice helpful staff. The awesome girl on the desk that day allowed us to check in early at 10am even though check in was suppose to be 3pm.. we were so thankful because after our 10hr flight from a Sydney we just wanted showers & a quick power nap! Rooms were good & clean.
Comment from Hotel Management
Mar 31, 2017 by Jordan C., Hotel Management
Aloha! Thank you so much for sharing your experience with us! We're so glad you enjoyed your stay with us and we're glad we could take you in at an earlier time. When you're booking your next Hawaiian getaway, we hope you'll stay with us again! Mahalo
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Clean nice hotel, conveniently close to the beach.

Posted Mar 27, 2017
I greatly enjoyed my stay at the hotel. Stagg were very nice to us.
Comment from Hotel Management
Mar 27, 2017 by Jordan C., Hotel Management
Aloha! Thank you for taking the time to share your feedback with us. We're glad you enjoyed your stay with us and we hope you'll choose to stay with us again the next time you're in Waikiki. Mahalo
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value for money

Posted Mar 24, 2017
Pros: Pretty much everything
Cons: Pool area could be cleaned up and its pretty noisy due to the air conditioning
Really nice refurbished hotel, with a great restaurant (Heavenly) attached. Rooms are little small but are super clean & comfortable. Staff cant do enough for you and its an easy 5 minutes walk to the beach
Comment from Hotel Management
Mar 26, 2017 by Jordan C., Hotel Management
Aloha! Thank you so much for the 5-star response. We're delighted you enjoyed your stay with us here at the Shoreline Hotel and hope you'll choose to stay with us again in the future! Mahalo
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

BEST Location for the price.

Posted Mar 19, 2017
Pros: Location, front staff, overall value
Cons: Bathroom (no vent fan, no shelves in shower).
Location: ALL shopping within ONE MINUTE! Not kidding. "ROSS FOR LESS" is a great store. Beach 5min walk. krackin restaurant is best budget seafood experience.
You MUST read this to help you decide... my wife and I were first-timers to Hawaii and on a low budget. After reading MANY reviews of all the hotels in Waikiki, she found that SHORELINE kept coming up as a great place. Well, we weren't let down. Super clean, VERY supportive front staff, and seriously: the location. Some $500 hotels don't even have the proximity as the shoreline. We were RIGHT IN THE MIDDLE of everything. The only negative (if we HAD to write one) would be the bathroom. Not bad but the fancy high-end shower head is weak, and there's no place to put all your shampoos and stuff. Oh, and they even arranged a flat fee $30 taxi for us to the airport (that's cheap cause the meter went to $43). AND... the drinks in the lobby are a great thing to come home to on a hot day. Right out front you have: "ABC convenience" for all alcohol and trip snacks. "Crackin' Kitchen" seafood restaurant, "Japanese bento shop", Night market, and lively TIKI BAR hidden behind hotel. Wow!
Comment from Hotel Management
Mar 20, 2017 by Jordan C., Hotel Management
Aloha! Thank you so much for the 5-star feedback! We're delighted you enjoyed your stay with us and it sounds like our hotel's location, right in the middle of Waikiki, exceeded your expectations. The next time you're staying in Waikiki, we hope you'll choose to stay with us again! Mahalo
4 out of 5
Recommended
for Everyone
by A verified traveler

Central and convenient hotel

Posted Mar 9, 2017
Pros: Location and comfortable rooms.
Cons: Cleaning of rooms.
Location: Trolley bus next block over, handy to Royal Hawaiian Shopping Centre, ABC stores, and Food Pantry.
Central hotel, close to shops, restaurants, the beach, buses and trolleys and general Waikiki area. The room could have been cleaned better but was comfortable and had helpful staff. Great wifi, papers and water in lobby.
Comment from Hotel Management
Mar 13, 2017 by Jordan C., Hotel Management
Aloha! Thank you so much for taking the time to leave us some feedback! We're glad you enjoyed your stay and please trust that I will pass on your comments to our executive housekeeper. The next time you find yourself in Waikiki, we hope you'll choose to stay with us again! Mahalo
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

excellent position

Posted Mar 5, 2017
Pros: central position
Cons: personally would have liked a kettle in room as I prefer tea to coffee
Location: central to all Waikiki activities and transport to everywhere on Oahu
great access for transport, shopping, dining and Waikiki Beach
Comment from Hotel Management
Mar 7, 2017 by Jordan C., Hotel Management
Aloha! Thank you so much for taking the time to leave us some feedback! We're so glad you enjoyed your stay with us and it seems like a large part of that was our hotel's excellent location in the middle of Waikiki. We hope you'll choose to stay with us again, the next time you're booking a Hawaiian getaway! Mahalo
5 out of 5
Recommended
for Everyone
by A verified traveler

Rooms clean and comfortable.

Posted Mar 2, 2017
Rooms were clean and comfortable. Much better than expected for the price. Restaurant in hotel was excellent
Comment from Hotel Management
Mar 3, 2017 by Jordan C., Hotel Management
Aloha! Thank you so much for the 5-star feedback! We're so happy you enjoyed your stay with us and that we were able to exceed expectations. The next time you're staying in Waikiki, we hope you'll choose to stay at the Shoreline again! Mahalo