Ratings based on 1,291 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Calie

Celebrating Mother Day And Birthday.

Posted May 16, 2017
Pros: every thing, was top
Cons: take away of construction! I know is just Temp.
Location: Prefect and at a dead end.
Top of the line in cleanness and the Services Awesome.... Had a Spa Day. Love it. Shopping right on the property. Dolphins, Turtles and a beautiful wall of Orchids. room service & Pool side great experiences.
Comment from Hotel Management
May 17, 2017 by Hotel Manager, Hotel Management
We are glad you celebrated Mother's Day with us. Thank you for being understanding as we complete some renovations. We hope to see you again soon. Mahalo.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfection

Posted May 13, 2017
Pros: see above
Cons: They need to put a functioning lock on the first floor shower/changing room inside the hospitality suite. Hotel guest walked in on my naked self.
Location: Its Hawaii baby!
Lovely hotel, right on the beach, friendly helpful staff, great food, great room, scenic grounds with outside restaurant. Interior beautiful with multiple artistic colored glass chandeliers. Loved the location outside the hectic Honolulu but conveniently located. This was the romantic location for weddings as they averaged 3 per day. I had mixed feelings about keeping 6 dolphins in the small pool and one lone sea turtle but other guests seemed to like the idea.
Comment from Hotel Management
May 17, 2017 by Hotel Manager, Hotel Management
Oh my! We will certainly have our maintenance staff double check that door. Thank you for sharing. Rest assured, Dophin Quest takes care of our wildlife to the highest standards ... and touch. Mahalo.
4 out of 5
Recommended
for Everyone
by A verified traveler

This is our 2nd stay at the Kahala

Posted Apr 15, 2017
Love the private beach access and picturisc scenery. Rooms are comfy with large open space and stunning view even for the standard rooms. Wish they had 2 queens instead of the doubles. Overall, great service! We were welcomed with flower lei's and plush dolphins for the kids.
Comment from Hotel Management
Apr 30, 2017 by Hotel Manager, Hotel Management
We appreciate your feedback and hope to see you again! Mahalo.
4 out of 5
Recommended
for Families
by A verified traveler from Dalton, GA

Great service, well maintained old property

Posted Apr 14, 2017
Pros: Staff, location
Cons: Lower cost of restaurants, self-parking, and extras like the dolphin experience. Prices were astromonical even for this nice of a hotel.
Location: Good locale east of the Honolulu traffic, but close enough to get in whenever you want to. Also close/easy drive to must-visit places east and north.
Staff is friendly and fantastic, very responsive. Pillows lacked firmness and were very uncomfortable, beds small. Cost of dining and amenities at hotel bordered on usury, so we ended up eating at restaurants elsewhere most of the stay. Ideal location on Oahu ... easy drive west into Honolulu or east to must-see places like Haunama Bay, Sandy Beach, Lanikai Beach, etc.
Comment from Hotel Management
Apr 30, 2017 by Hotel Manager, Hotel Management
Rod, thank you for the feedback. We strive to keep our costs consistent with other hotels and restaurants in our competitive group. Our goal is to provide guests the best experience in Hawaii. Mahalo.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at the beach.

Posted Apr 13, 2017
We missed the excellent service from this leading hotel of the world. At the beach, which is beautiful, they charge extra for a sun umbrella . The noise from AC outside is so loud you can't sit on patio.
5 out of 5
Recommended
for Everyone
by A verified traveler from Van., BC

Seaside Luxury

Posted Apr 12, 2017
Pros: The service level. They think ahead so you often don't need to ask.
Cons: Nothing comes to mind.
Location: Great ocean front away from the hustle of the main city. There isn't much to do within walking distance (unless you golf).
A definite tranquil surrounding compared to the perhaps overly vibrant Waikiki. While it does not have the available activity level of the Waikiki area, there is enough to keep you occupied and active. Its waterfront, being shielded by the reef, offers a great swimming and general water play area. The service level is very high and friendly and that alone is reason enough to spend a few days there.
Comment from Hotel Management
Apr 30, 2017 by Hotel Manager, Hotel Management
Randall, our staff works hard to provide an exemplary experience to each guest at The Kahala. Thank you for sharing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chandler, AZ

The Kahala Hotel

Posted Apr 9, 2017
Beautiful location, kind people, gorgeous facilities. If you have the money it's an amazing place. Dolphins, turtles, fish and the toilets! Everything you need to relax, swim in either the ocean or a pool. Fine food and lots of Aloha smiles.
Comment from Hotel Management
Apr 30, 2017 by Hotel Manager, Hotel Management
Jacquee, we are glad you enjoyed your stay. Hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB, CANADA

Extremely nice hotel!

Posted Apr 1, 2017
Pros: See above.
Cons: See above.
Location: Waikiki beach, Diamond head mountain, swimming with the dolphins on site, scuba, snorkelling and all the great restaurants a shuttle drive away.
The room was very spacious with some of the best amenities I have ever had. Great shower and tub. Two separate sinks on opposite ends of the bathroom. Plenty of drawer space and nice rotatable flat screen tv. Beds extra comfortable with great linens. The only reason I gave it a four is because I found the pool a bit small and I prefer the option of an adult only pool. The beach was beautiful and the restaurants great. Shuttle service great as well. Excellent staff with a special shout out to the concierge. We would definitely recommend this hotel.
Comment from Hotel Management
May 17, 2017 by Hotel Manager, Hotel Management
Thank you for sharing. Hope to see you again. Mahalo.
2 out of 5
by A verified traveler from Washington

Not my cup of tea!

Posted Mar 29, 2017
Pros: See above
Cons: See above
Location: The place was to far from anything
The hotel looked old and tired. The room was offered to sleep 4 people. I only had 3 people and I ended up sleeping on the floor. The pool is very small, the beach is very nice but small. Our room was next to the elevator and very noise. We planned to stay 3 night, but cancelled our stay after staying only one night. I don't see what the hype about this place is other than many celebrities have stayed there in the past.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2017
Had a great stay here! Great location away from the crowds and activity of Waikiki beach. If you like quiet understated excellence then this is your place. Can't wait to visit again.