Great place and fantastic staff, beautiful beach
Posted Mar 6, 2017
Nice hotel resort, luxury amenities, great onsite restaurants, wonderful beach, very kid friendly.
Hotel itself is older, both design and decor in guest rooms but still luxurious, could use a remodel and update of rooms. Lobby and rest of the grounds updated and fantastic.
What makes this place perfect - is the staff. Excellent customer service, attention to detail, and extremely helpful and genuine staff. Stayed at the Ritz after Kahala - and Kahala service is as good or maybe even better.
One pet peeve - hotel very old fashioned, always addressing males first even when presenting restaurant specials, wine list presented to male at the table, bill, etc. At times annoying, I order our wine and pay our bills - my wine knowledge is better and I always have a purse with a wallet with me!