Aloha Casey Jean,It sounds like you had a fantastic experience at White Sands Hotel! We're delighted to hear that you enjoyed the upgrade to a suite and that you had a wonderful room with a balcony overlooking the hot tub area. It's great to know that you found our hotel to be fun and conveniently located within walking distance of everything in Waikiki. We're glad that you enjoyed the pool area and that our staff was friendly and helpful throughout your stay. Thank you for sharing your positive experience, and we hope to welcome you back again soon for another memorable stay!Mahalo,Guest Services

Aloha Marisela,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't fully meet your expectations and that you encountered issues with the jacuzzi and bugs in one of the rooms. However, we're glad to hear that our staff was helpful and promptly addressed the bug situation by providing another room.We apologize for any inconvenience caused by the discrepancies between the room pictures and the actual experience. Your insights are important to us, and we'll use them to make improvements where necessary.We appreciate your kind words about our staff and the hotel's location. We're glad that you found our team to be helpful and that you enjoyed the convenience of our location near the beach and stores.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.Mahalo,Guest Services

Aloha Thilini,Thank you for sharing your rating! If there's anything specific you'd like to mention about your experience, feel free to share. Your feedback is valuable!Mahalo,Guest Services

Aloha Larry,We appreciate your feedback and are glad to hear that the staff was helpful and that you found the location convenient. We apologize for any inconvenience caused by the limited parking space and the dated appearance of the hotel. Your comments will be taken into consideration as we strive to improve the overall guest experience. If you decide to give us another chance in the future, we'll do our best to make your stay more enjoyable. Thank you for choosing White Sands Hotel.Mahalo,Guest Services

Aloha Deise,We're sorry to hear that your experience fell short of expectations. If there are specific issues you'd like to address or if there's anything we can do to improve, please let us know. Your feedback is valuable to us and helps us enhance the experience for all our guests.Mahalo,Guest Services

Aloha Ross,Thank you for your rating! If there's anything specific you enjoyed or any areas where you think we could improve to earn that extra star next time, please feel free to let us know. We value your feedback and hope to welcome you back in the future for an even better experience.Mahalo,Guest Services

Aloha Daniel,Thank you for your rating! If you have any specific feedback or suggestions for improvement, please feel free to share. We always strive to enhance our guests' experiences.Mahalo,Guest Services

Aloha Anissa,I wanted to take a moment to commend Izzy, one of your Front Desk Agents, for providing outstanding service during my recent stay at White Sands Hotel. Izzy went above and beyond to ensure that my check-in process was smooth and that all my needs were met throughout my stay.Their professionalism, friendliness, and attention to detail truly enhanced my experience at your hotel. Izzy's positive attitude and willingness to assist made me feel welcomed and valued as a guest.I believe that employees like Izzy are a true asset to your team and contribute greatly to the overall guest satisfaction. Please extend my sincere appreciation to Izzy for their exceptional service.Thank you for maintaining such high standards of hospitality.Mahalo,Guest Services

Aloha Daniel,Thank you so much for your wonderful review! We're delighted to hear that you had an overall awesome experience at White Sands Hotel. It's great to know that you found plenty to do in the area and enjoyed the peaceful atmosphere for a quiet night's sleep. Your satisfaction is our priority, and we're thrilled that we could contribute to making your stay enjoyable. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Warmest aloha,Guest Services

Aloha Emery,Mahalo for your 5/5 rating! We're thrilled to know that you had a wonderful experience at White Sands Hotel. If there's anything more we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back soon!Warmest aloha,Guest Reviews

Aloha Tatiana,Mahalo for your kind words! We're thrilled to hear that you found White Sands Hotel to be cute and relaxing. Our team works hard to create a tranquil and enjoyable atmosphere for all our guests. If there's anything more we can do to enhance your stay, please don't hesitate to let us know. We hope to welcome you back soon for another wonderful experience!Mahalo,Guest Services

Aloha Suzanne,Thank you for your rating! We're glad to hear you had a positive experience. If you ever find yourself back in the area, we'd love to welcome you again.Mahalo,Guest Services

Aloha Maria,Thank you for choosing to stay at White Sands Hotel and for sharing your feedback. We're pleased to hear that you enjoyed our convenient location and that our staff provided you with attentive service.We apologize for any inconvenience caused by noise from neighboring rooms. We understand how important a peaceful environment is for a comfortable stay, and we will look into ways to minimize noise disturbances in the future.We appreciate your positive comments about our staff and the surrounding area. Should you decide to visit us again, please don't hesitate to let us know if there's anything we can do to make your stay even better.Mahalo,Guest Services

Aloha Chloe,We're truly sorry to hear about your disappointing experience at our hotel. It's disheartening to learn about the issues you encountered during your stay, from the parking situation to the presence of pests and noise disturbances.Please accept our sincerest apologies for the inconvenience and discomfort caused by the parking arrangements and the presence of roaches in your room. We understand how unsettling and frustrating this must have been for you and your partner. Additionally, we apologize for any rudeness or lack of empathy displayed by our staff during your interaction with them. This is certainly not reflective of the level of service we aim to provide, and we will address this internally to ensure it doesn't happen again.Your feedback regarding the noise levels and the discrepancy between the amenities and the photos will also be taken into serious consideration as we continuously strive to improve our services and facilities.We appreciate you bringing these issues to our attention, as it gives us the opportunity to address them and make necessary improvements. If there's anything further you'd like to discuss or if there's anything we can do to make amends for your experience, please feel free to reach out to us directly.Once again, we apologize for falling short of your expectations, and we hope to have the opportunity to regain your trust in the future.Mahalo,Guest Services

Aloha Berkay,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back to White Sands Hotel soon!Mahalo,Guest Services

Aloha Steven,Mahalo for sharing your experience with us! We're delighted to hear that RJ provided you with excellent service and made your stay more enjoyable. We appreciate your understanding regarding the parking situation, and we're glad to hear that our convenient location allowed you to explore Waikiki on foot. We hope to welcome you back to White Sands Hotel for another memorable stay in the future! A hui hou! (Until we meet again!)Mahalo,Guest Services

Aloha Leilani,Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations, particularly regarding the condition and noise level of the room. We understand the importance of a comfortable and peaceful stay, and we regret that we fell short in delivering that to you.Your comments regarding the room condition and noise have been noted, and we will take steps to address these issues to improve the overall guest experience. Please know that guest satisfaction is our top priority, and we appreciate your valuable input as it helps us to identify areas for improvement.We are pleased to hear that you enjoyed the pool and bar area, and we hope that despite the issues with the room, you were able to find some enjoyment during your stay.Should you choose to visit us again in the future, we will do our utmost to ensure that your experience exceeds your expectations in every aspect.Mahalo for your understanding and for bringing these matters to our attention.Warm Regards,Guest Services

Aloha Melanie,We apologize for the inconvenience and disappointment you experienced during your stay. It's regrettable to hear that your room was noisy and that you had issues with hot water. Your feedback is valuable to us, and we will address these concerns with our team to ensure that similar situations are avoided in the future.We understand the importance of providing a peaceful and comfortable environment for our guests, and we apologize for falling short of your expectations in this regard. Please know that we take your comments seriously and will take steps to improve the overall guest experience.We appreciate your understanding and hope that despite these issues, you were still able to enjoy some aspects of your stay. If you decide to give us another opportunity in the future, we will do our best to provide you with a much more enjoyable and peaceful experience.Mahalo for bringing these matters to our attention.Warm regards,Guest Services

Aloha Kimberly,Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience during your stay at our budget-friendly motel. Providing excellent service and ensuring guest satisfaction are top priorities for us, so we're delighted that our staff could contribute to making your visit enjoyable. Your kind words mean a lot to us, and we hope to welcome you back again soon!Warmest aloha,Guest Services

Aloha Jody,We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience regarding the room view and the surrounding area. We strive to provide a pleasant stay for all our guests and will take your comments into consideration for future improvements. If you decide to give us another chance in the future, we would love the opportunity to provide you with a better experience.Mahalo,Guest Services

Aloha Casey,We apologize for the inconvenience you experienced during your stay with us. It's disappointing to hear that you had to endure cold showers for the duration of your visit. We understand the importance of having hot water and we're sorry that we were unable to resolve this issue promptly.Your feedback about the cleanliness of our common areas is noted, and we will address this with our housekeeping team to ensure that our facilities meet the highest standards of cleanliness.We appreciate your understanding and patience during this time, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warmest Aloha,Guest Services

Aloha Ryan,Thank you for sharing your experience with us. We're delighted to hear that you had a positive stay overall. If there are any specific areas where we can improve and earn that extra star for your next visit, please don't hesitate to let us know.We appreciate your feedback and hope to welcome you back to White Sands Hotel for another memorable stay soon!Warmest aloha,Guest Services

Aloha Jennifer,We're thrilled to hear that you love your experience at White Sands Hotel! Thank you for choosing to stay with us. If there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know.Warmest Aloha,Guest Services

Aloha Tien dat,We're delighted to hear that you had a wonderful experience during your stay with us! Thank you for taking the time to share your positive feedback. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Mahalo,Guest Services

Aloha Jose,Thank you for choosing White Sands Hotel for your stay in Waikiki! We're delighted to hear that you found our location peaceful and convenient, with nearby amenities easily accessible. It's wonderful to know that our staff provided you with great service. Should you plan another visit to the area, we would be honored to welcome you back for another peaceful and enjoyable stay.Warmest Aloha,Guest Services

Aloha Wesley,We're delighted to hear that your room provided the comfort you needed after your flight, and that you enjoyed the Heyday bar and delicious food. Swinging at the bar sounds like a fun experience! Thank you for recommending us. If there's anything else we can do to make your stay even more enjoyable, please let us know. We hope to welcome you back to White Sands Hotel soon!Warmest Aloha,Guest Services

Aloha Fareedah,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and neat, and that our staff were very nice. It's our pleasure to provide you with a wonderful experience. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We look forward to welcoming you back to White Sands Hotel in the future!Warmest Aloha,Guest Services

Aloha Jing Yan,Thank you for sharing your rating! If you have any specific feedback or suggestions for improvement, we'd love to hear them. Your input helps us enhance the experience for all our guests. We hope to welcome you back to White Sands Hotel again soon!Warmest aloha,Guest Services

Marsha,We're truly sorry to hear that your experience at White Sands Hotel fell short of expectations. Your feedback is valuable to us, and we apologize for any inconvenience or discomfort you encountered during your stay. We're committed to addressing your concerns and improving our services to ensure a better experience for all our guests in the future.Warmest aloha,Guest Services

Aloha Fetia,We appreciate your feedback and are glad to hear that you enjoyed the vintage vibes and hidden bar at our hotel. We apologize for any inconvenience caused by thin walls and the lack of blankets on the beds. Your comments are valuable to us as we strive to improve our guests' experiences. We hope to welcome you back for another stay in the future.Mahalo,Guest Services

Aloha Yuan Y,Thank you for taking the time to share your experience with us. We apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us, and we will address the issues you mentioned to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Mahalo,Guest Services

Aloha Judy,Thank you for sharing your thoughts with us. We appreciate your feedback and will use it to improve our services. If there's anything specific you'd like us to address for your next visit, please feel free to let us know. We hope to have the opportunity to exceed your expectations in the future.Warmest aloha,Guest Services

Aloha Sereana,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back to White Sands Hotel soon!Warmest aloha,Guest Services

Aloha Sheridan,Mahalo for your excellent rating! We're thrilled to hear that you had a wonderful experience at White Sands Hotel. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We hope to welcome you back soon!Warmest aloha,Guest Services

Aloha Laetitia,We're sorry to hear about your experience. We apologize for any inconvenience caused by the air conditioning issue. Our team is dedicated to ensuring our guests have a comfortable stay, and we appreciate your feedback as it helps us improve. If you ever decide to give us another chance, please don't hesitate to reach out, and we'll do our best to make your stay more enjoyable.Mahalo,Guest Services

Aloha Yadira,Mahalo for the perfect 5/5 score. We appreciate you taking the time to leave a review. We hope you enjoyed your stay and wish to host you again the next time you visit Hawaii.Mahalo,Guest Services

Aloha and mahalo for sharing your thoughts with us! We want to extend our deepest apologies for the challenges you encountered during your stay at White Sands Hotel. We strives to provide a peaceful and enjoyable experience, and it saddens us to hear that we fell short of your expectations.We appreciate your help in bringing these concerns to our attention. Our home is meant to be a haven for relaxation, and it's disheartening to learn that the cleanliness, amenities, and overall ambiance did not meet your standards.We want to make things right and kindly ask for the opportunity to connect with you directly. Please reach out to our guest services, and we'll do our utmost to address each concern and ensure your future visits are filled with the warmth and aloha spirit that defines White Sands Hotel.Warmest regards,Guest Services

Aloha Leigh,We're delighted to hear that you enjoyed the retro vibe of our hotel! Thank you for choosing White Sands Hotel and sharing your experience with us. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.Mahalo,Guest Review

Aloha Gerald,Thank you for sharing your experience with us. We're thrilled to hear that you loved the vibrant energy of our hotel, as well as the picturesque pool, bar, and hot tub nestled in our open-air atrium.Your feedback regarding the accessibility to upper levels is duly noted, and we appreciate your suggestion for an elevator or escalator. We're always looking for ways to enhance the comfort and convenience of our guests.We hope to welcome you back for another memorable stay! Warmest regards,Guest Services

Aloha Matthew,Mahalo nui loa for your glowing review!We're delighted to hear that you appreciated the old Hawaiian charm and lush vegetation that grace our property. It's wonderful to know that you enjoyed our hot tub, as well as the traditional live music and hula performances. Your recommendation means the world to us!We look forward to welcoming you back to White Sands Hotel for another memorable experience.Warmest aloha,Guest Services

On behalf of our team, mahalo nui loa, Alisha 3 Looking forward to seeing you again!

Mahalo nui loa, Steven! It was a pleasure having you. We hope to see you again in the future :)

On behalf of our team, mahalo nui loa 3

Aloha Christina,We're thrilled to hear that you had such a wonderful time during your stay at White Sands Hotel! It sounds like you made the most of our pool area and Heyday bar, which we're delighted to hear. Zack is indeed an awesome bartender, and we'll be sure to pass along your kind words to him. Mahalo for enjoying our happy hour deals - we're glad you found them to be a great value!We can't wait to welcome you back for another fantastic stay. Until then, take care and warmest aloha!Mahalo,Guest Services

On behalf of our team, mahalo nui loa 3

Aloha Sachin! Mahalo for the kind words and thank you for being a wonderful guest! We hope to see you again in the future:) Aloha nui loa 3

Thank you for sharing your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We appreciate your support and hope to welcome you back again soon.Mahalo,Guest Services

Aloha Yugarsi,We're thrilled to hear that you had a wonderful experience during your stay at White Sands Hotel! Thank you for your positive rating. We hope to welcome you back again soon for another fantastic stay. If there's anything we can assist you with in the future, please don't hesitate to let us know. Mahalo,Guest Services