I booked my room with expedia (3 bed)
When I arrived they switched to a 2 bed and tried to charge me an extra $30 per night!
The bed was terrible and to top it all off...
Friggen cockroaches, seriously?!?
I will never stay here again
Comment from Hotel Management
Oct 19, 2016 by Amanda Lorenz, Hotel Management
Aloha shawn, Our apologies for your inconveniences. The room charge is based on type of room, but also number of persons staying in the room. While you did book the room with three beds, you also specified upon booking that only two persons were staying in the room. For this reason, we did not give you first priority in the room type with three beds. We actually upgraded your room to one with a kitchen, but regardless, it would have been an extra charge for the third person. We will look further into all of your feedback and do appreciate hearing from you. Mahalo!