A great place for long term stays!
Posted Feb 1, 2017
For years, I've been making a January escape from the brutal winter found on the mainland for two weeks of Hawaiian sunshine and warmth. My hotel of choice has been The Ambassador. Why do I keep returning? The cleanliness, the staff and what my specific room offers. The hotel is certainly not new and fancy, however it's as clean as any hotel you'll ever find! During the first 24 hours of my arrival, I found the shower drain to be slow and a table to be missing two bolts. Within an hour of reporting, the shower drained perfectly for the rest of my stay and the table was exchanged for a new table. A hotel doesn't know what is broken or needs fixed in every room so many guest ignore problems. Over the years, the staff has acted quickly--problems solved. I was annoyed when I arrived to find out the radio had been removed. I talked with Emelyn at the front desk and she immediately had the staff locate a radio and have it brought up to my room. Thank you Emelyn! I encourage management to keep a supply of radios handy for guests who enjoy listening to local radio while in the kitchen--that's a full kitchen folks, with a big freezer for ice cream buckets and freezing water bottles. A full kitchen with ample appliances, dishes, etc. so you do not go broke eating out during your stay and can enjoy meals on the balcony. For myself, it doesn't get any better than that! If you're a regular tourist staying in Waikiki for more than a few days, I encourage you to stay at the Ambassador.
Comment from Hotel Management
Feb 4, 2017 by Amanda Lorenz, Hotel Management
Aloha Jay! Thank you so much for this kind review, and for returning to our hotel so often over the years! We really love getting to know our return guests. We greatly appreciate all of your feedback, and I will pass your compliment on to Emelyn! Mahalo and we hope to see you next January!