Ratings based on 823 Verified Reviews

3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 16, 2017
Location: Lots to see and do by just walking around. Great for shoppers.
Stayed one night for medical treatment. The staff was so very helpful and the room very comfortable. I'll try to stay again when I have to return. The location was very convienent for sightseeing too.
5 out of 5
Recommended
for Everyone
by A verified traveler from kelowna,bc

nice hotel close to the beach and shopping

Posted Jan 4, 2017
Pros: loved the location and loved all of the staff. Candida - the great lady that looked after our room - was so very sweet and our room was spotless.
Cons: breakfast was included but was just O.K. would be better with just a continental breakfast. However - the pancakes were wonderful and the coffee good
Location: location was great - close to the canal for walking trail, close to the beach and grocery shopping, restaurants,and transportation.
hotel was great and close to everything in Waikiki. Shuttle service around Waikiki and to AlaMoana shopping was wonderful and this was included in the resort fee along with beach chairs and towels. All of the staff of this hotel were more than helpful and very kind at all times. We would certainly book this hotel in the future. One thing - be sure to put your fan on in the room at night and you will not hear road traffic or the bar across the street that is open until 4:00 a.m.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Good location, nice open lobby

Posted Jan 3, 2017
Pros: Nice open lobby, good location, friendly staff, microwave, kitchenette
Cons: Better coffee, better mattress for sofabed
Location: Go to International Market Place, beautiful open mall & restaurants. Food Pantry grocery store is a hop, skip & jump away...
We stayed 2 nights, the staff was friendly, and the property, though old, is well kept. Great location, walking distance to grocery store, bus stop & International Market place which is a cool place to hang out. The $25 parking fee is reasonable compared to other Waikiki properties. Breakfast was a unique experience in itself, we never had Chinese food for breakfast before! The coffee wasn't that good, but the fried rice & chowmein were good. We tried, but didn't care for some of the other asian dishes. The kids liked renting out dvd movies to watch on the PS. The mattress for the sofabed was too springy, so we used the rollaway mattress instead which was ok, but small for 2. Rooms are a little small for 4, but we didn't sped much time there, so that was not an issue. Nice to have a microwave & fridge in the kitchenette
1 out of 5
by A verified traveler from San Diego

Posted Dec 30, 2016
Pros: The location was close to everything including the beach.
Cons: Total tear down
Location: Close to everything.
The hotel is old and in great need of a major renovation. It looks as if it was done perhaps 20 years ago but very basic and cheaply. The room was as small as a broom closet. The bed was pushed into the corner so only on way out with no room for a night stand. No where to place your items next to bed everything went on the floor. The lighting was poor with a single overhead light and one small corner lamp opposite the bed. The room was a corner unit with two complete walls of jalousie windows that let all the noise into the room from the lower pool area. You couldn’t open the curtains because the building behind the hotel was 10 feet away and looked directly into the room. NO privacy. The cable in the hotel was very basic. The so call resort fee is higher than most hotels and is a joke with no real amenities, It does come with breakfast but the so called eating area is so poorly laid out and old that it left one with no appetite. The total cost of the room was $153 per night and for that price sleeping on the beach would have been much nicer. I do not recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

The only thing that could be improved is the break

Posted Dec 18, 2016
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1 out of 5
by A verified traveler

Horrible

Posted Dec 14, 2016
Don't waste money here . Room was dirty old and bathroom horrible. $18 resort fee is a joke. Stay away
2 out of 5
by A verified traveler from Vancouver

close to canal.

Posted Dec 6, 2016
Very old bathroom needs to be updated. No counter in there to put anything down. So everything went on the dirty floor. Could not get air conditioner to work. Glad we were only there one night.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Close to the beach/restaurants/high-end shopping

Posted Dec 2, 2016
Pros: Location
Cons: Outdated rooms/furniture
Location: Waikiki Beach/Lots of restaurants/High end shopping on Kalakaua Avenue
Location! Location! Location! Walking distance to the beach/restaurants/high-end shopping/groceries(ABC stores). Quick drive to Diamond Head/Hanauma Bay. Nice/accommodating hotel staff. Outdated building/congested parking/okay breakfast (free).
3 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna BC

Decent hotel 3 blocks from beach and downtown

Posted Nov 28, 2016
This staff at this hotel are excellent! The hotel itself is a little older but the bed is very comfy! There is a breakfast but it is geared towards the Asian guests, only had pancakes. Also, wish it would be until 10 am instead of 9. Location is good although noisy if on the road side due to many sirens throughout the night. The package deal for flight and hotel was really good, can't complain!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

All in all a pleasant and relaxing stay.

Posted Oct 10, 2016
Pros: Breakfast included, it's location, helpful staff.
Cons: A little variation of the breakfast menu.
Location: Very close to the beach, great shopping and transportation.
Clean room, good housekeeping, good AC, great location, friendly and helpful staff.