Ratings based on 111 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
for Business Travelers
by A verified traveler

Great downtown location

Posted Jan 15, 2017
Pros: Location. Walkable to the Capitol, and rooms were good value for size and location.
Cons: Amenities. Conditioner, not just a "shampoo/conditioner", it's a business hotel so stamps, etc. for sale would be helpful.
Great location if you are working around downtown Honolulu. Walking distance to major offices, and especially to the Capitol. 5 minute walk to Capitol made it very handy when you have an hour and a half between meetings, don't have to just hang out there, you get back to your room and get work done without having to drive back to the Waikiki side of town. My room was very spacious for the price, and lots of little restaurants, "Bento shops," or amenity type stores (Longs/Walgrens) right outside. It is downtown so there is more local street traffic like homeless people, not Waikiki where its all tourists.
2 out of 5
by A verified traveler from Dupont, WA

outdated furnishings, fixtures, and nitnwell kept!

Posted Dec 6, 2016
I walked in to 4 large stains on the carpet in the middle of the room, bathroom fixtures were corroded and the tub jets had black goo all over the inside of them. Not sure when the last renovation was but must have been somewhere around 1995. Had a great live band in the hotel bar. Hotel staff was very friendly and professional.
4 out of 5
for Everyone
by A verified traveler from US

Posted Oct 24, 2016
very pleasant stay. Niz at front desk was so kind and accommodating.
2 out of 5
by A verified traveler from Melbourne

Huge room in aged building

Posted Oct 15, 2016
Tidy, enormous room with good views. The building was tidy but dated. Unfortunately it was in an area where there was a lot of dirt, smell and homeless people - going outside the building for a walk made me feel unsafe and was a horrible experience. We cancelled the rest of our reservation and moved because of this. The hotel staff did not charge extra fees for late cancellation which was nice
5 out of 5
for Business Travelers
by A verified traveler from Orange County, CA

Great downtown hotel

Posted Oct 13, 2016
Stayed on the 35 floor with nice view of the harbor and night lights. Excellent maid service and front desk. Quiet and clean. Close to government offices, museums and hospital which are nicely manicured with expansive grass open spaces. Downside is close to China Town which is a bit seedy, and there is not much in the way of nice restaurants nearby. Good choice for Business and away from Waikiki.
4 out of 5
for Business Travelers
by A verified traveler from World wide

Posted Sep 29, 2016
Pros: Very clean and room amenities top notch.
Cons: Parking and entrance instructions
Location: Good location to get things done and near highways.
Great room and amenities. Parking confusing. Great for business.
5 out of 5
for Couples
by A verified traveler

Great location.

Posted Sep 7, 2016
Pros: Convenient, quiet
Location: Bars and clubs in Chinatown; active scene
Lots to do in Chinatown and Aloha Tower Marketplace without having to go to Waikiki.
3 out of 5
for Everyone
by A verified traveler from st.louis, mo

Hotels decent with the no amenities

Posted Jul 17, 2016
I wasn't too excited about the entrance to the hotel there were no amenities staff was friendly
3 out of 5
by A verified traveler from Adelaide, South Australia

Dated Hotel located in downtown Honolulu.

Posted Jun 11, 2016
Pros: Amazing views from level 37.
Cons: Hotel (Room specifically) was dated. Rooms needs a refurb. Kitchen/Bathroom and furniture in particular.
Location: Downtown Honolulu is a bit unpleasant at night but there are some hip shops and bars in the area so it's a trade off.
Large multi room apartment with amazing views but location in downtown Honolulu was unpleasant. Thankfully Uber can get you anywhere, fast and cheap! Hotel is showing it's age and the facilities were basic but it was clean and the staff are very friendly and eager to help.
3 out of 5
by A verified traveler

Big soulless hotel in downtown area

Posted Jun 7, 2016
Pros: kitchen, large room.
Location: Downtown in US cities is grotty - I had forgotten this.
The room was large and had large windows plus a small kitchen. Lobby is unpleasantly hidden below ground. Location is uninteresting. It is a business hotel with no character. If you need two large TVs then this may appeal.