Posted Oct 19, 2016
The location is about all this hotel has going for them. We waited nearly an hour to check in, only to be told "it's not usually like this". The staff leaves a lot to be desired. There is no above and beyond.
The lobby is nice, but the rooms are terrible. Extremely outdated, old, dirty, muggy...Our AC only worked part of the time. We called front desk for service only for them to come and look at the ceiling, open the door to the attic and proceed to drop black junk from the attic door all over the bathroom and our personal belongings, such as a toothbrush. GROSS. Our toilet leaked, daily. On to the bed...the bed was a JOKE. Not only was it hard and not comfortable, but it did not even have a fitted sheet. There were no extra blankets. If 2 people sat on edge of the bed (at end) the entire mattress popped up and we were nearly thrown off of the bed. One lamp did not work, the tv remote was incredibly difficult to push buttons, our door would not close automatically. We had to be extra careful to be sure it would even close upon our exit. For the price we paid, we were incredibly unsatisfied with the room. It's safe to say that I will not recommend this hotel.
All that aside, the location could not have been better. Right across from the beach, the zoo, lots of shopping. We were able to walk nearly everywhere. When we needed transportation, it was not an issue as it typically picked up right outside.