Ratings based on 2,731 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from japan

何かとまぁまぁ

Posted Jul 24, 2016
このホテルは静かでオアフ滞在何回目かの旅行者に向いてます。ホテルは寝に帰り終日レンタカーで移動するような方には、駐車場もセルフならリゾート料金に含まれていますし楽チンです。
5 out of 5
by A verified traveler

Posted Jul 24, 2016
Pros: Room
Nice hotel close to shoping and stores and good area and cleane
Comment from Hotel Management
Jul 25, 2016 by Hotel Assistant Manager, Hotel Management
Aloha! Thank you for staying with us. I am glad that you enjoyed your stay. Mahalo!
3 out of 5
by A verified traveler from ohio

close to center, mall

Posted Jul 23, 2016
Pros: convenient
Cons: rooms furniture
Location: good location
good, quiet place. No balcony. Helpfull staff,. ,,, ,,, ,, ,,,, ,,, ,,, ,,, ,,, , ,,, ,,, ,,, ,,,, ,,, , ,,,,, ,,,,, ,,,
Comment from Hotel Management
Jul 23, 2016 by Hotel Assistant Manager, Hotel Management
Aloha. Thank you for staying with us and for posting your review. We appreciate your feedback.
3 out of 5
by A verified traveler

전망이 좋았다

Posted Jul 21, 2016
Pros: 직원들은 친절하고 전망은 좋았다
Cons: 냄새와 화장실 문, 샤워부스 문(투명이라 좀 민망)
Location: 와이키키와 쇼핑몰이 가깝다.
와이키키 끝자락이라 해변과는 멀었지만 전망은 좋았다. 오래된 호텔이라 좀 쿰쿰한 냄새는 났지만 거슬릴 정도는 아님 주차장이 협소해서 너무 즞게 들어오면 자리 없음 화장실 문이 슬라이드 분이었는데 남편이 손을 찧어 고생함 메니저가 아침 뷔페권을 주긴 했지만 맛은 그닥...... 차라리 할인 받을 껄...ㅠ
Comment from Hotel Management
Jul 23, 2016 by Hotel Assistant Manager, Hotel Management
Aloha. Thank you for staying with us. We appreciate your feedback.
5 out of 5
by A verified traveler from nothern California

Great staff

Posted Jul 21, 2016
Very nice hotel. Staff were amazing, from the front desk to the bellmen to the maid service to room service and concierge all new my name and treated me like a VIP. The rooms were clean and spacious, view amazing. Can't wait to see the upgrades they're doing.
Comment from Hotel Management
Jul 23, 2016 by Hotel Assistant Manager, Hotel Management
Aloha JoAnn. Thank you for staying with us and posting your review. I am glad that you enjoyed our staff, the room, and the views. We look forward to welcoming back again.
3 out of 5
by A verified traveler from Vancouver, BC

Hotel close to the beach

Posted Jul 18, 2016
Pros: Location is good as it's easy access to shopping mall.
Cons: Revonation!
Location: Shopping at Neiman Marcus!
Hotel is under renovation during our stay. Not really enjoy as the facilities is too old with black water mark around the bath tub, stain mark on the curtain. Bathroom is big but no table to put stuff as there's only one small countertop by the mirror.
Comment from Hotel Management
Jul 25, 2016 by Hotel Assistant Manager, Hotel Management
Aloha. Thank you for staying with us. I apologize for the inconvenience of the renovation. We will work on the issues you experienced in your room. Thank you for your feedback.
1 out of 5
by A verified traveler

Bring ear plugs and extra money for the hidden fee

Posted Jul 16, 2016
2 day notice hotel is under construction. Complimentary continental breakfast each morning? Nope 20 % off your breakfast. $ 135.00 charge at check out for WiFi 2 bottle of water each day and a parking spot that we never used. You don't have a pool it's a wast deep mud puddle . I would never stay here again or refer someone to this Motel.
Comment from Hotel Management
Jul 23, 2016 by Hotel Assistant Manager, Hotel Management
Aloha. Thank you for your review. The hotel's website and our travel partners have our renovation information online. We do not have or advertise complimentary breakfast.
5 out of 5
by A verified traveler from San Francisco, CA, USA

Prince is a real Prince

Posted Jul 15, 2016
Pros: Great location, staff, rooms, view, and service.
Location: Close to beach, shopping, places to eat, and transportation.
Took my wife to O'ahu to celebrate her birthday. Was over the 4th of July weekend so we also had prime seats to view the fireworks from the hotel. All rooms face the harbor. Close to the shopping mall, good places to eat, and easy access to roads from airport and travels throughout the island. We had a blast and will definitely be back!
Comment from Hotel Management
Jul 18, 2016 by Hotel Assistant Manager, Hotel Management
Aloha JJ. Thank you for celebrating your wife's birthday with us. I am happy to hear that you enjoyed location, close proximity to dining and shopping, and our views of the 4th of July fireworks. Thank you for your review. We look forward to welcoming you back again. Mahalo.
4 out of 5
by A verified traveler from Calgary

Nice hotel, close to mall, harbour and beach.

Posted Jul 13, 2016
Pros: Clean, friendly. Allow shower access for late checkouts. Pool is great. Hot tub could be bigger as it gets crowded. Great views from the room.
Cons: Larger hot tub.
Location: Close too mall, harbour, beaches and restaurants.
Overall great hotel. Close to the mall, harbour and beaches. I like the location. 20min walk away from Waikiki beach but can stroll there on the beach pass and avoid crowds. Expedia travel expert on sight which makes booking activities a breeze and can provide some great local activities.
Comment from Hotel Management
Jul 18, 2016 by Hotel Assistant Manager, Hotel Management
Aloha Riz. Thank you for staying with us. I am glad to hear that you for you enjoyed your stay. We will look into having a larger hot tub at the pool deck. Thank you for your feedback.
4 out of 5
by A verified traveler from Toronto

Great location, great view

Posted Jul 13, 2016
Pros: Great location and view - it looks out the harbour with all the pretty yachts.
Cons: Cleanliness - the sheets had stains on them. It's an older hotel as well.
Location: Everything is near by including Ala Moana beach and mall, Waikiki beach, the whole downtown strip. I highly recommend this area.
Overall, there were some additional charges that were not listed on Expedia. For example, we had to pay an extra $15 fee per night for July 3-5 due to the holidays. That is on top of their $31.41 resort fee charge.
Comment from Hotel Management
Jul 18, 2016 by Hotel Assistant Manager, Hotel Management
Aloha Julie. Thank you for staying with us. I am glad that you enjoyed the views and location. We are currently remodeling our guestrooms. Thank you for your feedback.