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Reviews of Hilton Grand Vacations Club Hokulani Waikiki Honolulu

3.5 out of 5
Hilton Grand Vacations Club Hokulani Waikiki Honolulu
2181 Kalakaua Ave, Honolulu, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 421 reviews" "
Rating 8 - Good. 109 out of 421 reviews" "
Rating 6 - Okay. 19 out of 421 reviews" "
Rating 4 - Poor. 9 out of 421 reviews" "
Rating 2 - Terrible. 3 out of 421 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at this property with our toddler. The room was clean and spacious. The staff was very responsive to text requests. Contrary to some reviews we've read, we had a 3rd floor room facing the nearby building and we never had any noise issues either at night or during naptime during the day, both during weekdays and weekends. The property is walking distance to everything with lots of food options nearby. It's family friendly for our family - we didn't need a kid friendly pool or a beach right at the doorstep, we wanted a large suite with kitchen and that's what we got. The only negative I can think of is that the tub fills from the ceiling and it's guaranteed to splash everywhere - it's a fancy cool looking but not functional design.
Stayed 8 nights in Apr 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Yee Mei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well maintained property with free washer and dryer, well mannered staff by providing extra care and listen to our needs. Unit has a kitchenette which is hard to find. Thumbs up!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Han Sup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Keerthana Rani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Nicole Dayna Thacker

Traveled with family
Liked: Amenities
I liked that the hotel is centrally located. There are many shops and restaurants in the area, and a supermarket within walking distance. Having a supermarket nearby was essential because I traveled with my family and eating out for every meal can be very pricey. That being said, the hotel comes equipped with a full size refrigerator a countertop stove, full size microwave, toaster and a coffee maker. Our room was stocked with eating utensils, cups and plates. It was like being at home. The bathroom was beautiful. It has his and her sinks, a spa tub, and a stand-alone shower with a raindrop shower head. I particularly enjoyed the shower. It was very relaxing after sightseeing with the family all day, or returning from the beach. The staff were kind and accommodating. I would recommend this hotel for anyone traveling to the area.
Stayed 6 nights in Feb 2024

10/10 Excellent

Ronald Dewayne Powers, Newberg

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Laurel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top pool area is very nice didn’t get in the pool to chilly.
Stayed 6 nights in Nov 2023

10/10 Excellent

sandeep kamath, santa clara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your family . 5 mins from the beach and amazing dining options around the hotel .
Stayed 6 nights in Dec 2023

8/10 Good

LYDIA, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property but they do no housekeeping wduring the stay even if more than 2 nights
Stayed 3 nights in Jan 2024

10/10 Excellent

Ross, Kahului

Stayed 2 nights in Jan 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything's fine but only the pool. Pool is too small to play. So disappointing
Stayed 4 nights in Dec 2023

2/10 Terrible

jordan

Disliked: Staff & service
Bad Stay, Facing a wall, Loud AC noise
Beware this hotel faces a wall, and it’s extremely noisy wall with some sort of vents coming out that run all day and night. The balcony has no chairs and no room for chairs. It’s too small to sit out on. Embassy next door or Wyndham and Imperial across the street are far superior to the Hokulani.
Stayed 6 nights in Nov 2023

10/10 Excellent

Steven

Stayed 1 night in Oct 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room. Needs a cafe
Stayed 7 nights in Sep 2023

6/10 Okay

Yoko

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

6/10 Okay

Kristen Grace

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
elevators broke three times. hot tub was broken for our whole week long stay. escalators were also broke. power went out in our room.
Stayed 5 nights in May 2023
Response from Guest Services on May 30, 2023
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over or longer stay
Wonderful hotel, lovely pool and bar area. Rooms spacious and great kitchen area Free laundry facilities very useful Would love to stay again if visiting Honolulu
Stayed 2 nights in Apr 2023

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is family friendly. Room is spacious and comes fully equipped with kitchenette. The bathroom is much appreciated - big shower stall with strong water making it extremely to clean up the kids and swim suits after the beach. The hotel is new and well kept. Location is central to the nice shopping area. The only thing we would like to see improvement on is the soind proofing of the room. We could hear next door in our bathroom, and the siren on the street.
Stayed 6 nights in Apr 2023

8/10 Good

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem But So Wonderful!
Our place was super clean, very quiet (except kids in pool but it was locals spring break so understandable) this is my second stay here and so great. Bartender on rooftop is awesome! We had a very relaxing time.
Stayed 4 nights in Mar 2023

10/10 Excellent

Simon

10/10 Excellent

Rumel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, room comfort
Highly Recommended
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern hotel.
Stayed 6 nights in Dec 2022

10/10 Excellent

Michael

Stayed 3 nights in Dec 2022

10/10 Excellent

Carla, Buena Park

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have now found my favorite hotel in Waikiki.
Stayed 1 night in Dec 2022

10/10 Excellent

Karolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

William

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was a great size. The pool is terrible but not a big deal necessarily. My biggest issues were lack of an outdoor area to arrive upon check in and only 1 day of housekeeping for a 7 night stay. I shouldnt have to clean my own room considering the cost per night to stay.

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites here are very nice. Lots of room and everything felt very up to date. Being able to chromecast/airplay to TVs was excellent as was the entertainment selections with out them. Coffee provided was also much nicer than I have been accustomed too. The staff here is next level and goes above and beyond. This was probably the best hotel experience of my life.
Stayed 7 nights in Nov 2022

10/10 Excellent

Ritu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great excellent! And staff is courteous and helpful. The rooms are very spacious, comfortable and use modern technology. Would definitely stay here again.
Stayed 5 nights in Oct 2022

10/10 Excellent

Bill

Stayed 4 nights in Oct 2022

10/10 Excellent

Laura

Stayed 3 nights in Sep 2022

10/10 Excellent

Benjamin

Stayed 3 nights in Sep 2022

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big rooms but best of all was the front desk staff. Just the best, thanks for making the stay soooooo good
Stayed 3 nights in Sep 2022

10/10 Excellent

Brittany

Stayed 2 nights in Sep 2022

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this property. It's our second time here and cannot imagine staying at another location. The staff, the suite, the location, the amenities (laundry, pool, movies, gym), the proximity to various surf breaks (and board storage!) ... its a fantastic deal for the price. Can't wait to come back.
Stayed 7 nights in Sep 2022
Response from Front Desk on Sep 20, 2022
Thank you for the very kind words. Our staff continually strives for excellence. We are happy your time in Waikiki went smoothly and look forward to welcoming you back in the future. All the best, take care.

10/10 Excellent

Hallie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Front Desk on Sep 17, 2022
Thank you so much for staying with us at the Hokulani Waikiki and for your generous time in completing our survey. I am delighted to hear that you had an exceptional stay as we, the Hokulani family, strive for excellence. On behalf of the Hokulani Family, please take care.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four nights with family
The location was good and centric in Waikiki. There are a lot of restaurants and luxury shops. Walkable to the beach. The room was spacious and has kitchen area (even a rice cooker). We used the washer/dryer twice on our four days stay. Also having a wireless charger was very convenient. The pool area on the 16th floor was kid friendly. The room overall was clean. The bathroom even has two sinks! No complaints really except for one day street noice on a Friday night. Other nights were fine. Parking was valet and those guys were good and efficient. We would definitely stay here again.
Stayed 4 nights in Aug 2022
Response from Front Desk on Aug 30, 2022
Thank you so much for staying with us at the Hokulani Waikiki and for your generous time in completing our survey. I am delighted to hear that you had an exceptional stay as we, the Hokulani family, strive for excellence. On behalf of the Hokulani Family, we hope to see you back soon!

8/10 Good

Kyana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Front Desk on Aug 29, 2022
Thank you so much for staying with us at the Hokulani Waikiki and for your generous time in completing our survey. On behalf of the Hokulani Family, we hope to see you back soon.

2/10 Terrible

Mirza

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from Front Desk on Jul 30, 2022
Thank you so much for staying with us at the Hokulani Waikiki and for your generous time in completing our survey! I am delighted to hear that you had an exceptional stay as we, the Hokulani family, strive for excellence. We hope to service you again in the future. Please take care.

10/10 Excellent

Elias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views (some of the ocean), and conveniently located near everything you need
Stayed 6 nights in Jul 2022
Response from Hokulani Waikiki Management on Jul 16, 2022
Thank you so much for choosing Hokulani Waikiki. We are glad you liked our location and hope you had a pleasant stay. Take Care.

8/10 Good

KATHRYN

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Great Customer Service
We loved this place! Great location, clean, great service. We were greeted by at least one person every time we went in or out. The roof deck was closed for a couple days of our stay for some construction, and without asking they waved our resort fee for those days. This is how customer service is suppose to be. Heated toilet seat was a nice touch and it was probably the best Hotel shower I’ve ever been in. Free laundry came in handy as well. If I had to be picky, the toilet paper was a little thin. Other than that, there wasn’t anything out of place. 100% would stay here again.
Stayed 5 nights in Jun 2022
Response from Front Desk on Jun 22, 2022
We appreciate your kind words and are pleased your stay went well. We look forward to seeing you again at Hokulani Waikiki. Mahalo.

8/10 Good

Kiondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022