Ratings based on 2,272 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from middle river, mn

Wonderful place to stay

Posted Feb 4, 2016
The staff is outstanding. Our flight did not leave until 10pm and check out was noon. They held our luggage for us and They offered us a hospitality room to clean up in after sitting on the beach. Felt good to be clean before our flight.
2 out of 5
Recommended
for Everyone
by A verified traveler from 京都

サービスは期待できない

Posted Feb 2, 2016
今回モアナのチャペルて結婚式を行い5泊したが、アップグレードなどはなく低層階の小さな部屋に泊まらされた。
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Excellent location and hotel

Posted Feb 2, 2016
Our family loved every minute of our time at this hotel. We upgraded to a larger room which was so much better for a family of 4. Would highly recommend this facility.
4 out of 5
Recommended
for Everyone
by A verified traveler from JAPAN

あこがれのモアナサーフライダーでした。

Posted Jan 30, 2016
Pros: 海に面していると同時にメインストリートとも近いわりにホテルに一歩入ると落ち着いた雰囲気なところ。ロケーションがよく買い物にも便利。 チェックイン前に着替え用に45分間お部屋を使わせてもらえるというサービスは今までのホテルにはなかったので、嬉しかった。
Cons: 「DON'T DISTURB」の下げ札、あと、できれば「お掃除してください」の下げ札が備え付けられていたらよいと思いました。
Location: アウトリガーとモアナのベランダの距離感が近くてあまりベランダに出られなかった。 買い物には便利。
いつか泊まってみたいと思っていたあこがれのモアナサーフライダー シェラトンワイキキには何度も泊まっていたので、朝食をとりにモアナサーフライダーには何度か行っていました。お料理、雰囲気、サービスとても素敵です。 お部屋についてはタワーの低層階だったので、今度はもっと上層階、もしくは反対側の景色が見たいです。 「起こさないでください」の札がなかったので、何度もハウスキーピングの係りの方がドアをガタガタ開けようとされたのが不快でした。 あと、フロアに私が買っても食べてもいないキャンディのようなものが落ちていたのですが、宿泊客がチェックアウトするまで掃除機はかけないのか、滞在中ずっとありました。 タオル交換でバスマットがない日があり、バスタオルで代用させてもらいました。 洗面のコンセントが途中でつかえなくなり、ベッドサイドのコンセントにさして使いました。 テレビがホテルのCMの他、NHKなどの日本語放送がなかったのが残念でした。 セーフティボックスも最初はロックがリセットされていなく、すぐには使えませんでした。 フロントの日本語スタッフの方の説明がとても丁寧でわかりやすかったのが救いです。 もう一度泊まってみたいとは思っています。
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

Moana Surfrider - best accommodation in Waikiki!

Posted Jan 28, 2016
Pros: Beautiful rich culture history.
Cons: None
Moana Surfrider Resort & Spa has the best locations for all amenities. The hotel is beautiful and the Staffs were very accommodating. We would definitely say at Moana Surfrider again and will recommend to all our friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from 横浜

ビーチに近く、利便性が良い。

Posted Jan 27, 2016
Pros: スタッフの対応。
Cons: 価格ですかね?一般人には値段が。。。
Location: 最高
初めてオーシャンビューに泊まりましたが、大変快適でした。スタッフの対応も大変満足しました。価格がもう少し安ければ、最高です。また機会があれば、宿泊したいです。
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

In the heart of Waikiki

Posted Jan 26, 2016
Pros: Walking distance to everywhere.
Cons: None
Location: Fabulous location, right on the beach as well as on the strip in Waikiki. Staff is very friendly and courteous, valet parking is the way to go. Hote
Fabulous location, right on the beach as well as on the strip in Waikiki. Staff is very friendly and courteous, valet parking is the way to go. Hotel has the charm of the 1900's but with modern amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from SEOUL, KOREA

하와이 오하후에서 가장 멋진 호텔

Posted Jan 26, 2016
Pros: 호텔은 고풍스럽고 깨끗하며 호텔 직원들 또한 친절하다. 외이키키 비치 바로 앞에 위치하여 모래사장을 걷고 물놀이 하는데 너무 좋다.
Location: 위치는 와이키키 한 중간에 자리잡고 있어서 어디든 다니는데 큰 불편함이 없었고 호텔 주변에 유명한 맛집들과 쇼핑, 쇼를 즐기 수 있는곳이 즐비하여 이 호텔을 이용했을 때 너무 편리했다.
100년된 전통으로 유명한 모아나 서프라이더 웨스틴 호텔은 와이키키 한 중간에 위치하여 교통이나 쇼핑이나 최적의 위치에 자리잡고 있으며 호텔 바로앞에 트롤리 버스정류장이 있어 이동에 편리함 까지 주고 있다. 호텔은 고풍스럽고 깨끗하며 호텔 직원들 또한 친절하다. 외이키키 비치 바로 앞에 위치하여 모래사장을 걷고 물놀이 하는데 너무 좋다.
4 out of 5
Recommended
for Everyone
by A verified traveler from portland

Amazing view

Posted Jan 25, 2016
The room had an amazing view and was clean when we arrived. We did not have the room cleaned daily since we didn't feel like our room was dirty but the days that we did have it cleaned I feel like they did a poor job. The mirror was still dirty. The sheets were not changed after my daughter spilled food on them and we obviously dirty. Also, i intentionally placed a few towels on the floor so that they could be laundered and replaced. Instead of being replaced they we rehung on the towel rack. The facility was beautiful and updated for Waikiki standards. I was just disappointed in the cleaning and the size of the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2016
Price of food too expensive. Stayed there 4 time menu never changed except slightly.