Ratings based on 1,631 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Very Adequate

Posted Feb 9, 2016
Pros: It was clean, and the beds were comfortable. The view was non-existent, other than rooftops and other hotels, but that was expected.
Cons: The wall plugs were very loose and should not hold in our iPhone charger plugs. The bathroom plugs were newer and did work.
This hotel was very adequate for a required overnight stay in Honolulu. The price was the lowest found at the time it was booked. It was a short walk to the beach. I used Speedishuttle to and from the airport and it was about a 15-20 minute ride. There were no bedbugs.
Comment from Hotel Management
Feb 12, 2016 by Niel, Hotel Management
Thank you Maggie, We are pleased the hotel suited your value proposition on this occasion. Whilst a few rooms take on ocean glimpse, we do not advertise this as it is an off beach location with primarily City Views; I'm pleased we communicated this effectively prior your purchase decision. We look forward to welcoming you back when you next need a clean well located hotel in Waikiki.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location just a few blocks from Waikiki Beach

Posted Feb 7, 2016
Pros: They gave us a complimentary beach bag.
Cons: The price of parking could be lowered. It is currently $25 per day.
This is a nice hotel just a few blocks from Waikiki Beach. It is clean, but a little dated. We booked a king room, but because we checked in late at night, they only had double rooms available. If I book a king room, one should be saved for me. They charge $25 per day for parking, which they claim is lower than other hotels in the area. You do have 24 hour access to your vehicle.
Comment from Hotel Management
Feb 12, 2016 by Niel, Hotel Management
Thank you for the kind review. Apologies for the allocation oversight. Parking is a premium in Waikīkī due to obvious limitations in space (supply and demand); we look to continue working closely with the operator of the facility to offer the best value proposition for our guests. Glad the hotel suited and we look forward to welcoming you back when next you visit Waikiki.
4 out of 5
Recommended
for Everyone
by A verified traveler

アクティブな活動するリピーター向けホテル

Posted Feb 7, 2016
Pros: ロケーション
Cons: 1人のフロントのスッタフが不親切。他の方は笑顔でフレンドリーな対応をしてくれます。 コンセルジュスタッフのインフォメーションが正しく無く、時間を無駄にしてしまった。
Location: ホテルの直ぐ下のステーキハウスのchuck'sはローストビーフなど美味しいのでお勧めです。
ロケーション、ホテル設備、価格はホテル滞在を楽しむより日中外で動き回る人に最適です。 日本語は通じません。
Comment from Hotel Management
Feb 9, 2016 by Niel, Hotel Management
Thank you. We look forward to Japanese speaking staff when recruitment permits.
4 out of 5
Recommended
for Everyone
by A verified traveler from saitama

子供連れにやさしいホテル

Posted Feb 2, 2016
ワイキキの中心にあり、滞在しやすいので何度か滞在したことがありました。今回は、11ヶ月になる娘とのはじめてのハワイでした。キッチン付きの部屋でしたので、娘の食事を作ることもできました。食材は、すぐそばのスーパー、フードパントリーで調達しました。ベビーベットもリクエストできたので、助かりました。ラナイからは、海も見えハワイらしい滞在ができました。
Comment from Hotel Management
Feb 5, 2016 by Niel, Hotel Management
Thank you. I am glad your family enjoyed your stay with us. We hope you return.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

バス停にもピーチにも近く便利なホテル

Posted Feb 1, 2016
クヒオ通りに面しており、バスを利用の際 大変便利でした。また、ビーチへも徒歩5分ほどで行ける距離でした。 フロントの方もフレンドリーで親切でした。 建物自体は古いようですが、綺麗に清掃されてました。
Comment from Hotel Management
Feb 4, 2016 by Niel, Hotel Management
Thank you Lina We look forward to your retrun
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Decent hotel close to everything

Posted Feb 1, 2016
Pros: Location, cleanliness
Cons: Honesty of activities people
Location: Close to beach, grocery store, restaurants, zoo, aquarium. Beach area close to hotel is the best area for surfing.
Happy for the most part cleaning staff is great, reception okay. Good location close to stores restaurants and beach. My only criticism is the hotel activities people. One told my wife all new hotel guest get a free beach buffet breakfast and only had to leave a $20 deposit which was refunded at the breakfast. But I realized it was not really a free breakfast, but a 2 hour time share presentation and we did not attend and lost our $20 deposit. False misrepresentation by the hotel activities staff.
Comment from Hotel Management
Feb 4, 2016 by Niel, Hotel Management
Hello John Thank you. Please note the time share staff who rent retail space in our lobby are obliged to clearly represent intent. If ever uncomfortable please raise with hotel staff and we can address on your behalf. Mahalo
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Fantastic location

Posted Feb 1, 2016
Pros: Location
Cons: Probably in need of a refurb however we were more than happy with the hotel for the price. It is a clean hotel in a wonderful location.
This hotel has a fabulous location. Rooms and decor outdated but the location and price makes up for this
Comment from Hotel Management
Feb 4, 2016 by Niel, Hotel Management
Thank you Leanne We hope to have news posted shortly on product updates.
4 out of 5
Recommended
for Students
by A verified traveler from Osaka

レンタカー会社がすぐ近く

Posted Jan 28, 2016
Pros: ショップが周りにある。 大通りまで徒歩10分以内
Cons: 壁がうすい
Location: Hawaii Paragliding まで車で30分
ホテルの下においしいレストラン。朝はそこでおなか一杯食べ、大通りまでも徒歩10分と近い。Alamoというレンタカー、ABC、小さいスーパーが近くにある。
Comment from Hotel Management
Jan 29, 2016 by Niel, Hotel Management
Mahalo Thank you for the kind review. Tanaka of Tokyo is a new restaurant to open in the hotel and we are glad you enjoyed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Super hotel close to the beach

Posted Jan 25, 2016
Cons: Room near elevator was quite noisy at night.
Location: Great access to Waikiki beach and local shopping and variety of food.
clear directions around road work for parking. Great check in and helpful staff throughout.
Comment from Hotel Management
Jan 26, 2016 by Niel, Hotel Management
Thank you Linda, the review and recommendation much appreciated. The Saks and International Marketplace due for opening 25th August this year; exciting and great to see the end of the construction (thankfully most now inside the structure as their tenants move in)
5 out of 5
Recommended
for Everyone
by A verified traveler from 부산 대한민국

해변에서 가깝고 식당, 편의점. 시장도 근접해있고 쇼핑센터도 많음

Posted Jan 22, 2016
Pros: 주변의 교통시설. 및 편의시설이 좋음
Cons: 없음
Location: t갤러리 백화점 킹스빌리지 외 여러 쇼핑센터
미국은 팁이 매우 활성화 되어있어 조금은 신경써였음. 호텔은 작지만 주변시설이 편리한 게 많아서 매우 만족함
Comment from Hotel Management
Jan 26, 2016 by Niel, Hotel Management
Mahalo Kim Please you found the hotel met with expectations.