Ratings based on 2,704 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great hotel on the beach

Posted Jan 29, 2016
The third time we have stayed shame about the resort charge now but still a great hotel
Comment from Hotel Management
Jan 30, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha Lisa. Thank you very much for being a 3-time return guest of the Outrigger Waikiki Beach Resort. We are glad to hear despite your disappointment in the Waikiki Connection Fee you think we are still a great hotel. In regards to the Waikiki Connection Fee, this is a standard fee which is charged by international hotel operators with hotels in Hawai`i. Our new Waikiki Connection Fee brings added value to all resort guests. For just a fraction of the cost, guests will be able to enjoy more amenities, discounts to local attractions and ocean activities, as well as free transportation options to popular destinations outside of the Waikiki area. Mahalo Nui Loa for your five-star rating of our property and service. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Fabulous hotel right on the beach

Posted Jan 26, 2016
Pros: Location was the best and service was fabulous!
We were absolutely delighted with our stay at the Outrigger on the Beach. Location was fantastic - right on the beach in the heart of Waikiki surrounded by wonderful shops and restaurants! Room was clean, quiet and spacious with a great outlook over both the water and city (partial ocean views). Restaurants at the hotel were also all great - four different eating areas to choose from - the Hula Pie is a must if eating at Duke's! The pool was ok - a little cool for my liking - but with the beach on the doorstep it didn't matter at all. The staff were all wonderful - extremely helpful and friendly. Would definitely stay there again!
Comment from Hotel Management
Jan 30, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha Martine. Thank you for your recent stay at the Outrigger Waikiki Beach Resort. It is our great pleasure to hear that you were absolutely delighted with your stay. We are happy to hear that you are impressed with our location, facilities and staff. Please come back for another fantastic stay soon. Mahalo Nui Loa.
4 out of 5
Recommended
for Families
by A verified traveler from Australia

Perfect Location

Posted Jan 25, 2016
Pros: The location is outstanding.
Cons: The hotel itself is looking a little tired and could do with updating. Having said that, it's clean and tidy and nothing is out of place.
Location: Everything is nearby - shops, buses, restaurants, the beach what more could you ask for from your stay in Waikiki.
The hotel is in the best location, right on the beach and walking distance to everything. Couldn't have asked for a better stay.
Comment from Hotel Management
Jan 30, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha Toni. Thank you for your recent stay at the Outrigger Waikiki Beach Resort. We are glad you enjoyed our beachfront location right on Waikiki's main strip. Our prime beachfront location, energetic restaurants and relaxing, fun atmosphere allows guests to fully enjoy their vacation in paradise. Please com back for another great stay soon. Mahalo Nui Loa.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel on Waikiki Beach

Posted Jan 25, 2016
We arrived early-8:30 am- and check- in isn't until 11. We got checked in, checked our bags with the bellman, and went to breakfast. When we came back, our room was ready and within minutes, our bags were delivered to our room. The staff was amazing! The only draw back was that there is A LOT of noise from other hotels at night.
Comment from Hotel Management
Jan 30, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha Blondetoni. Thank you for your recent stay at the Outrigger Waikiki Beach Resort. We are always happy to accommodate guests with an early check-in whenever their rooms are available. Mahalo for your 4-star review of our resort and staff. We look forward to welcoming you back soon. Mahalo Nui Loa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great hotel, right on the beach

Posted Jan 24, 2016
Pros: I liked it's location and facilities.
Cons: I can't think of anything that would have improved our stay.
Location: The location was perfect, everything was close at hand and transportation was easy to find. We loved the trolley operated by the hotel.
We had a wonderful experience at this hotel. It was right on the beach and in the midst of Waikiki. The hotel itself contained everything you could want plus it was surrounded by restaurants and great shopping. The staff were warm and welcoming and very helpful. I could not fault our stay.
Comment from Hotel Management
Jan 30, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha Chris. Thank you for choosing the Outrigger Waikiki Beach Resort. It is our great pleasure to hear that you had a perfect stay with us. Being located on the best part of Waikiki Beach and being home to some of the most popular oceanfront dining, entertainment and shopping venues, our resort is constantly abuzz with enthusiastic visitors. Thank you for posting those beautiful pictures of your stay. Mahalo Nui Loa. Please come back for another wonderful stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from ILL

Hotels near all restaurants and shops

Posted Jan 22, 2016
Negative: the elevator is a huge issue, they have a horrible idea of how to get to room, it was very inconvenience, the key card has to be scanned before going up the room and it kept breaking down. Several times we had to scan the card on another scanner and run to the front elevator to see if it's the one that's going to our room. The rooms floor were swept only twice, they need to have two housekeepers because it seems like it's not an easy job for one person to clean so much and so many room or they should give less rooms to clean to each housekeeper so they can concentrate more and not rush the cleaning service.i been a housekeeper and it's a very hard job for the low pay hotel owners provide but yet they charge so much money per guest.
Comment from Hotel Management
Jan 27, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha Imelda & Andy. Thank you for your recent stay at the Outrigger Waikiki Beach Resort. We are sorry to hear about the elevator and the service you received from our housekeeping staff. Your feedback is very important to us as we strive to provide the best services to all guests. We hope to welcome you back for another stay. Mahalo Nui Loa.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beach Front Access a bonus.

Posted Jan 22, 2016
Pros: The beach front access.
Location: A must to do is to book Harry and his Surf Rider bus to the North Shore for the day. He was a gem and clearly loved what he did.
The Outrigger Hotel on the Beach was a bustling hub. It's facilities were of a good standard. The room size was as expected but you are not there to spend time in the room. The access to the beach was superb.
Comment from Hotel Management
Jan 27, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha. Thank you for choosing the Outrigger Waikiki Beach Resort. It is wonderful to hear that you enjoyed our beachfront location and facilities. Our centralized location is perfect for enjoying the beach, the many nearby shops, restaurants and the available transportation options for exploring the attractions on Oahu. Mahalo Nui Loa.
5 out of 5
Recommended
for Everyone
by A verified traveler from 千葉県

部屋から、サンセットが見える素敵ばホテル。

Posted Jan 19, 2016
Pros: ワイキキの中心にあるホテルなので、買い物・食事・トロリー等大変便利です。
Cons: フロントに、日本人スタッフが一人いると助かります。
Location: 部屋からビーチも望め、また、カピオラニ公園の海岸線を散歩するのにも、とても便利です。
お得な特典やサービスが、たくさんあるホテルです。また、スタッフもとても感じが良く、ホテルにあるレストランも最高でした。
Comment from Hotel Management
Jan 25, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha. Thank you for your recent stay at the Outrigger Waikiki Beach Resort. We truly appreciated your 5-star rating of our resorts and facilities. We hope to welcome you back for another great stay soon. Mahalo Nui Loa.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Good hotel with great positioning on Waikiki Beach

Posted Jan 17, 2016
Enjoyed our stay but had two concerns: the additional daily room charge of $30 odd dollars (which was not disclosed prior to our arrival) titled Waikiki traveller, or something to that effect, is unusuable (you can catch a trolley to Kahala Mall but not to the AlaMoana) and plainly an additional tax - so why not describe it as such? Secondly, car parking should be offered to hotel guests at a discount to market rates for their loyalty to the hotel.
Comment from Hotel Management
Jan 25, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha Bill. Thank you for your recent stay at the Outrigger Waikiki Beach Resort. We are glad to hear you enjoyed your stay. In regards to the Waikiki Connection Fee, this is a standard fee which is charged by international hotel operators with hotels in Hawaii. The Waikiki Connection Fee is applicable to all reservations starting December 22, 2015, with the exception of those made before October 15, 2015. As for the parking charge, unfortunately we do not have any special discounted parking rate for return guests. We truly appreciated your feedback. Mahalo Nui Loa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and great location

Posted Jan 16, 2016
Really friendly and helpful staff. Location is excellent. Daily service charge is annoying.
Comment from Hotel Management
Jan 18, 2016 by Lily Tran - Guest Services Manager, Hotel Management
Aloha. Thank you for choosing the Outrigger Waikiki Beach Resort. We appreciate your compliments of our friendly, helpful staff and great location. In regards to the Waikiki Connection Fee, this is a standard fee which is charged by international hotel operators with hotels in Hawaii. Please come back again for another great stay. Mahalo Nui Loa.