Review of hotel stay in Jan 2017 at Pacific Beach
Posted Jan 16, 2017
The hotel was close to the beach and this was good. Our room was nice, recently updated. The products in the bathroom were very good. We knew there were ongoing renovations. This didn't really affect us. We missed the aquarium setting for the buffet! We tried the breakfast buffet on the third floor - not very good for $22 each or whatever it was - expensive. The meat was a bit dried out, and the overall atmosphere was kind of tired. We didn't go back. Also there were no washrooms just off the lobby which would have been helpful.
Prior to leaving for our cruise we went on a tour and left our luggage with the valet after checking out - this was easy and very helpful. I also had difficulty reaching Roberts Hawaii regarding the tours I booked in Canada prior to our leaving. And I was a bit concerned as it was now past the 48 hour deadline. the front desk staff were so helpful. they called Roberts for me, and the next morning directed me to your tour area where all was checked out and we went on our tours as planned. All the staff were courteous and friendly. We would stay again, and hope the hotel completes it renovations by the time we get back.