Ratings based on 2,128 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

インフィニティプール最高!

Posted Aug 31, 2015
ワイキキのど真ん中なので、利便性は最高です。またそれ以上にインフィニティプールから見る夕陽はもっと最高です。 唯一残念だったのは、日本語サービスのスタッフがやる気がなく、あまり意味がないような気がしました。
2 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 31, 2015
Pros: The infinity pool
Pools are decently nice. They just close early. The slide is only open until 5pm. The AC in our room didn't work. We requested a double bed room months in advance and got a king room when we had more than two people. The staff was nice and security at the hotel really did a good job when there was an issue at the pool with a non guest. Overall the stay was ok.
3 out of 5
Recommended
for Everyone
by A verified traveler from from Australia

Close to the beach

Posted Aug 31, 2015
The beach is right outside the door. The infinity pool is a nice area to relax. A very BUSY place overall and the staff come across a little judgemental as if they thought that a young couple like us wouldn't be staying at a pricey hotel like the sheraton. Overall our stay was good.
3 out of 5
by A verified traveler from 東京

とにかく騒がしいホテル

Posted Aug 29, 2015
Pros: ホテル内にローソンがあり便利
Cons: 宿泊客数に対してプールのデッキチェアーが足りていない。
ロビー階のエスカレーターの横のソファーで日本人親子が水着に着替えているのを目にしたり、水の滴る水着のまま、エレベータに乗り込む人がいたりで・・・神経質な方には決してお勧めできません。朝食のビュッフェのお皿が汚くて朝から嫌な気持になりました。地の利は最高ですが、もう二度と泊まることはないでしょう。
4 out of 5
by A verified traveler from kr

위치만 좋음. 나머지는 가격대비 좋지 않음

Posted Aug 27, 2015
위치는 대만족..그러나 수영장 및 객실 컨디션은 가격대비 별로임. 수영장은 생각보다 작고 어린이 풀도 너무 작음.
3 out of 5
by A verified traveler from Seattle, WA

Posted Aug 27, 2015
Disappointing. Staff is rude and don't care about you as a costumer. You have to pay for everything in this hotel and when we sat at the bar, the bar attendant said we had to spend at least $25 in order to use a credit card!!! Are you kidding me? The charge for the chair to seat by the pool. They charge you for everything.
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

ビーチに近い、ワイキキ中心部のホテル

Posted Aug 23, 2015
オーシャンフロント指定 ベッドに寝ながらダイヤモンドヘッドが眺められる素敵なロケーション!しかし、想像していた海に迫るオーシャンフロントではありませんでした。手前にお庭、ロイヤルハワイアンホテルがありました。 二人分のスーツケースを広げても十分な広さの部屋と、ゆっくりできるラナイでした。
5 out of 5
Recommended
for Everyone
by A verified traveler from 宝塚市

ビーチにショッピングに最高!

Posted Aug 21, 2015
パーシャル・オーシャン・ビューの予約でしたが、どう見てもオーシャン・ビューで素敵な眺めでした。 ビーチも近くプールも充実し、ショッピングにも便利で良かったです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 18, 2015
Pros: great adult pool area. Beautiful views of Diamond Head and Waikiki
Location: Great restaurants walking distance. Beach is also a short walk away
Beautiful hotel centrally located. Staff was very helpful and accommodating!! Good selection of food on premises. When we booked through Expedia we received a resort credit towards food that we were able to use at several of the restaurants at the adjacent hotel properties
5 out of 5
Recommended
for Everyone
by A verified traveler

ロケーションがよいホテル

Posted Aug 18, 2015
部屋は改装され大変きれいでした。部屋からは海と街の両方が見え、昼夜楽しめました。ワイキキのホテルはいつも迷いますが、ロケーションを考えるとシェラトンが私には一番です。以前より大人にも落ち着けるホテルになった気がします。