Ratings based on 1,487 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
81% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
2.9 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Beach

Posted Feb 7, 2016
Pros: Location.
Cons: Room never got dark at night. Need better blinds, curtains.
Location: 1 block from Waikiki Beach. Great if that is your destination.
Perfect location. Room was updated but small. Hotel had recent modernization. Very limited parking. Would not drive to hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland , Ca

Close to shopping and beach

Posted Feb 6, 2016
My overall experience was smooth. You get what you pay for . I wasnt expecting anything fancy I just needed somewhere to lay my head and shower . I had a balcony and was able to see a piece of the ocean, volcano, and buildings . I would recommend this place and I would stay here again .
4 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

Close to beach

Posted Feb 5, 2016
Comfortable convenient helpful staff. Fair price. Windows are not noise resistance. Wifi never worked in room during my 3 days stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from 日本

ロケーションだけじゃない

Posted Feb 5, 2016
ハイアットの真裏で立地は文句なし。室内は極めて清潔。部屋のwifiは若干不安定ながら、フロントロビーのwifiは安定してる。いい感じに必要十分なホテル。expediaでは表示していない最後に請求される謎の手数料20USDに納得できるならきっと後悔はしない。
3 out of 5
by A verified traveler

Posted Feb 5, 2016
The staff was very friendly, however the hotel is rundown & is in much need of an entire remodel. Great location, but lacks luster & ambiance.
Comment from Hotel Management
Feb 6, 2016 by Tom, Hotel Management
Aloha, Thank you for your feedback. We're happy to hear you got great service from our staff, that is something we really pride ourselves on and it's great to hear our guests tell about their great service. We are currently undergoing a renovation and we hope that you will come stay with us again once it's complete so we can get your feedback. Mahalo, Tom Kloss General Manager Stay Hotel Waikiki
3 out of 5
by A verified traveler from 神奈川県

立地重視の低価格ホテル

Posted Feb 2, 2016
立地は市バス、トロリー共に停留所が近く海もすくそばで便利でした。 夜に水の音なのか何なのかわかりませんが、騒音がうるさかったです。 でもwifiも部屋で快適に使え、コーヒーも飲み放題、朝食もフリーで1人旅には助かりました。 部屋の窓が空かず景色が一切見えないのは残念でした。
Comment from Hotel Management
Feb 5, 2016 by Tom, Hotel Management
Aloha Moo, Thank you for your review, we're happy to see you had a good stay with us and enjoyed about location as well as our complimentary Kona coffee in the lobby. We hope to see you again soon. Mahalo, Tom Kloss General Manager Stay Hotel Waikiki
4 out of 5
Recommended
for Everyone
by A verified traveler from Chiba,Japan

サーファーに最適

Posted Feb 1, 2016
ビーチに近く、レンタルボードのあるサーフショップに隣接している為、サーファーには最適なホテルです。 スタッフも親切でサーフィンに出掛ける時のルームキーの保管など、サーファーに慣れており有難い。
Comment from Hotel Management
Feb 5, 2016 by Tom, Hotel Management
Aloha Kurosuke, Thank you for your review, we're so happy to hear you had a great stay with us! It sounds like you made the most of our stay with us in Hawaii and took advantage of Koa Board sports next door, they make it so convenient to catch some surf just a block away. We hope to see you again soon. Mahalo, Tom Kloss General Manager Stay Hotel Waikiki
4 out of 5
Recommended
for Everyone
by A verified traveler from san Francisco

Posted Jan 31, 2016
It was a decent hotel..the location was close to the beach. ..it wasn't bad..we had a nice time with no problems.
Comment from Hotel Management
Feb 2, 2016 by Tom, Hotel Management
Aloha, Thank you very much for your feedback. We're happy to hear you had a good stay with us and loved our location. We hope to see you again soon. Mahalo, Tom Kloss General Manager Stay Hotel Waikiki
2 out of 5
by A verified traveler from san luis obispo, ca

surprising

Posted Jan 30, 2016
Pros: Close to the beach, staff, price
Cons: Drapes, windows, bathroom sink , not 3 stars, more like 2- 2.5
Location: Very centralized to beach and food
Close to Wiakiki, no views, no balcony, very noisy, drapes wouldn't open, bathroom sink is very very small, no storage, closet is shallow but it was very clean, extra nice staff,
Comment from Hotel Management
Feb 2, 2016 by Tom, Hotel Management
Aloha Tom, Thank you for your feedback, I'm sorry to hear that your stay did not live up to expectations. We are currently undergoing renovations and we will definitely consider your feedback while with work continues. We hope that you will come back once this is complete and give us a second chance. Mahalo, Tom Kloss General Manager Stay Hotel Waikiki
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach

Posted Jan 28, 2016
Just looking for a cheap alternative for a few hours to crash and not wanting to stay in a hostel, we chose this boutique hotel. Staff was awesomely friendly. Check in was quick and easy. Bed was comfy. Room was small, but we weren't there to do anything but sleep. I recommend and I would stay here again.
Comment from Hotel Management
Feb 2, 2016 by Tom, Hotel Management
Aloha, Thank you for your feedback. We're happy that you had a nice stay with us even if it was really quick. We hope to see you again soon for a longer stay! Mahalo, Tom Kloss General Manager Stay Hotel Waikiki