Ratings based on 1,474 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
muy buena ubicacion, cerca de la playa y todo estaPosted Aug 27, 2015
todo esta muy cerca para compras, alimentos, paseos, clubs, etc
for Couplesby A verified traveler from Adelaide
Nice hotel just out of busy Waikiki centrePosted Aug 24, 2015
Pros: Staff very helpful , nice private pool for Adults only plus a large general pool also. Outdoor bars & eating areas very pleasant.
Cons: The food varied between very good and ordinary depending on the day. Kitchen seemed to be in a state of confusion one night !
Location: Not the best for pure beach views but only a 15 minute walk into the beautiful Waikiki beach and you avoid the big crowds / $10 Taxi .
WE initially wished we had booked right in Waikiki beach but it is extremely busy and by the end of the week appreciated the relaxed feel of the Modern. Next time we may decide to stay closer in to the Waikiki surf beach which is just lovely if not very busy. We had a sea view at the Modern and would possibly forego that for a more expensive room at Waikiki without a view just to be around all the restaurants and bars, I guess in summary we were happy at the Modern but still would have enjoyed being closer to the beach.
for Everyoneby A verified traveler
nice hotel close to marina. no car necessaryPosted Aug 23, 2015
Cons: room was over bar. very noisy on weekend....music, police cars, drunk patrons on the sidewalk yelling. otherwise, noise not too bad.
thought room had microwave (did not) and refrigerator had to be replaced.
for Everyoneby A verified traveler from Antioch, Ca
Very modern, clean, and near beachPosted Aug 21, 2015
I give this hotel 5 stars. Very clean and modern. Excellent hotel staff, clean, love the style of the hotel, and great views to the beach and in the pool area. Great restaurants. Hubby and I honeymooned here and had the time of our lives. I recommend this hotel to everyone. Will be back!
for Everyoneby A verified traveler from Queens, NY
Central HotelPosted Aug 21, 2015
Pros: The rooms, view, and location were excellent. Very nice that a room safe was complimentary.
Cons: The concierge should be more responsive and follow-up. It would be nice if microwaves were included in rooms.
Location: Location was very central, all tours met at the hotel next door. A variety of places to eat and plenty of ABC shops.
The hotel doesn't stand out and the front desk is very unimpressive, but the room was excellent: new, clean and roomy with a great view. The location was great, very central. The pools areas are small, but nice. It's Hawaii, so everything is dare. The staff was very friendly & always greeted us. The concierge desk was not so great as the rep couldn't book a tour immediately, but said she would get back to us, and never did.
by A verified traveler
servicesPosted Aug 19, 2015
Unhappy,check in terrible. Not on time waited too long.
for Everyoneby A verified traveler from 千葉、日本
大人のホテルPosted Aug 18, 2015
for Everyoneby A verified traveler from Toronto, ON
Best hotel in Waikiki...staff needs work.Posted Aug 17, 2015
I was really excited to stay at The Modern. It was for my wedding and I had friends and family also staying at the hotel. It is unquestioningly beautiful. The rooms are great and the whole property feels simple and relaxed. My only issue with the hotel was the staff. I don't think that anyone really cared there. Before my arrival they double charged me. I had to talk to four people over four days, show them what they had done before it got resolved. Little things like turn down service not being done 3 out of 5 nights, coffee makers and champagne flutes not being delivered, and just being made to feel like all guests were at a Howard Johnson Expeess left a bit of a sour taste in my mouth. I would stay again but I do think management should give staff a bit of a retrain.
for Everyoneby A verified traveler from millbrae
Nice hotel but too noisy at nights.Posted Aug 17, 2015
The modern was nice place to stay overall. Our room was clean and neat, we have nothing to complain about but it gets very noisy, every night.
for Couplesby A verified traveler from 日本
子供の少ない静かなホテルPosted Aug 17, 2015