Hotel deposits are pricey and confusing. Hotel staffs did not explained the deposit process throughly (i.e., the hotel takes $100 deposit for each night. However, if you charge a meal or anything to your room, the hotel will process your credit card again in the amount you charge to your room to ensure you have that initial $100).
Comment from Hotel Management
Dec 9, 2016 by Bianca M. , Hotel Management
Aloha, Thank you for providing us with your feedback and comments. We deeply apologize for any confusion with our deposit requirements, as well as any inconveniences this may have caused during your stay. However, we are happy to learn that you enjoyed an overall, pleasant stay with us, enjoying our attentive and friendly staff associates. We appreciate you taking the time to provide us with your feedback and hope to have the pleasure of welcoming you back again soon. Warmest aloha & mahalo, Bianca Mordasini, Director of PR and Digital Marketing