Ratings based on 2,170 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Christmas vacation

Posted Jan 2, 2017
I didn't know anything about Hawaii when I booked and booked at the last minute. Had to split up our stay because so many hotels were booked for Christmas. I picked this one and one on Ko'Olina. Had I known what I know now, I would had done everything possible to stay at Turtle Bay the entire time. It's affordable and the views are amazing. Our ocean view was breathtaking. I really liked this resort. Even at the pool, you still have an amazing view of the ocean. You can sit and hear the waves. The second resort we stayed at during the week of Christmas was double the price. It was a mega resort. The amenities were nicer but the view wasn't anything like we had at Turtle Bay. And because it was a mega resort, there were people everywhere. I really loved Turtle Bay. I'm already looking online to book another trip there and we got home yesterday.
Comment from Hotel Management
Jan 6, 2017 by Vice President & General Manager, Hotel Management
Aloha and Mahalo for the excellent review :-) We agree, the views at Turtle Bay are spectacular! ( we are happy to share them with you any time ) Much Aloha, Danna Holck
3 out of 5
Recommended
for Couples
by A verified traveler

Using people

Posted Dec 31, 2016
Pros: the location is just great
Cons: stop using fake ads
Location: The food trucks
Just bad, using people for everything for money !!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz CA

Very Nice Stay!

Posted Dec 31, 2016
Gorgeous location away from the hustle of Waikiki. True genuine customer service in the spirit of Aloha. Incredible grounds and location. Specaltacular views and sunsets from every direction. Good food at Roys Beach House, but just ok everywhere else. A bit dated and worn around the edges.
Comment from Hotel Management
Dec 31, 2016 by Vice President & General Manager, Hotel Management
Aloha John, Mahalo for the great review :-) We're proud of our team's Aloha spirit and all the beauty of our location. We look forward to seeing you again, Danna Holck
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Had a great trip. Can't wait to come back!
Comment from Hotel Management
Dec 30, 2016 by Mahalo, Danna Holck Vice President & General Manag, Hotel Management
Aloha, Mahalo for the 5 star review. We hope to see you again in the future. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston, sc

Beautiful faculty with a little bit of everything.

Posted Dec 24, 2016
Pros: everything is right there - great rooms with awesome views, tons of activities on site, different restaurant venues.
Cons: None
Location: Best location in Oahu with ocean views everywhere, activities center provides options for everyone.
Snorkling, pools, outdoor activities all at your neck and call. Excellent rooms and great staff (in all areas).
Comment from Hotel Management
Dec 30, 2016 by Mahalo, Danna Holck Vice President & General Manag, Hotel Management
Aloha Tony, I'm delighted that you enjoyed our views, restaurants, and activities. The staff is always happy to help our guests. We are always excited to share Turtle Bay with our friends. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Pleased

Posted Dec 19, 2016
Pros: Location, great view, amazing north shore nature.
Cons: The quality of the food in KULA could be improved for dinner.
Location: surfing, hiking, kayaking, golfing, etc.
Overall experience is positive; excellent location, amazing scenery, no artificial structures unlike Waikiki. A lot of fun & entertaining activities.
Comment from Hotel Management
Dec 21, 2016 by Danna, Hotel Management
Aloha Sats, Thank you for staying with us at Turtle Bay Resort. It is nice to know you enjoyed our one-of-a-kind location. We look forward to welcoming you back to Oahu’s magical North Shore. Mahalo, Danna Holck Vice President & General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Expensive Resort

Posted Dec 18, 2016
Pros: Scenery and atmosphere.
Cons: Food service
Location: Swimming, surfing, horseback riding, etc.
Luxurious accommodations but very high priced. Food service over-priced and average. Pool and beach access excellent.
Comment from Hotel Management
Jan 15, 2017 by Danna, Hotel Management
Aloha Sandy, Thank you for staying with us at Turtle Bay Resort during your recent trip to Oahu. It is nice to know you enjoyed our pool and beaches. We also appreciate your feedback on the area you believe we can improve and will be sure to take it to heart. Thank you for your review and we hope you can visit us again in the future. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel away from the crowds of Waikiki

Posted Dec 8, 2016
Very much enjoyed falling asleep to and waking up to the sound of the breakers. Such a soothing sound. Several good restaurants. Great breakfast buffet and Roy's is not cheap but very nice for a hot date with a beautiful woman.
Comment from Hotel Management
Dec 9, 2016 by Danna Holck, Hotel Management
Aloha, Thank you for staying with us at Turtle Bay Resort. It is nice to know you enjoyed our secluded and peaceful location on Oahu’s North Shore. It is a great place for romance or adventure. We hope you can visit us again soon. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Quiet side of the island, beautiful views

Posted Dec 7, 2016
Pros: Fridge, large room/bathroom, trails, view.
Cons: Restaurants are all fancy...one laid back would be nice, with various comfort foods like nachos or more chicken. Mostly ate in Laie or Haleiwa.
Location: Walk the trails, drive to Haleiwa, Polynesian Cultural Center...it's an island so in less than hour you're back in the city for shopping/movies/etc.
We were in room 555 (excellent view, right over the ocean so waves can be loud) and enjoyed the view, the size and comfort of the space. The beach is nice, be early-ish because chairs can run out. Parking is hard to find when there is an event. Lovely trails and a beautiful calm beach about 1 mile walk. Staff is very friendly and helpful.
Comment from Hotel Management
Dec 9, 2016 by Danna, Hotel Management
Aloha Kat, Thank you for the great review. It is great to know you liked the view from your room and listening to the calming ocean. Walking the trails is my favorite activity and I am so glad you enjoyed them too. We hope you can visit us again soon. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2016
A friend and I went for some relaxation away from work and it was exactly what we had in mind....it was literally perfect
Comment from Hotel Management
Dec 7, 2016 by Danna, Hotel Management
Aloha, Thank you for staying with us at Turtle Bay Resort and sharing your experience. I am thrilled to read you found the relaxation you were looking for and that your time with us was literally perfect. Thank you for recommending Turtle Bay Resort to others and we hope to have the honor of welcoming you back soon. Mahalo, Danna Holck Vice President & General Manager