Ratings based on 1,055 Verified Reviews

3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

1st week in Hawahi.

Posted Jan 17, 2017
Pros: Clean, good location,
Cons: Very slow TV reception,
Location: Short walk to many resturants. You had to find the type of resturant you wanted, otherwise meals were very expensive.
Hotel was convent but overpriced. No one told us of the additional per day surcharge that was automatically added to our bill each day. Room was nice view was good.
Comment from Hotel Management
Jan 18, 2017 by Guest Relations, Hotel Management
Aloha and thank you for your comments. Your review will help us to continue to exceed our guests' expectations and continue to improve our property operations. We hope that you enjoyed your stay in Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Sidney

Average

Posted Jan 11, 2017
Love it ! Close to everything. Just walking distance to the beach and shopping strip. Although the hotel need renovating and updating. Other it's perfect for location.
Comment from Hotel Management
Jan 13, 2017 by Guest Relations, Hotel Management
Aloha Liza! Thank you for your comments. Keep in touch as we will be undergoing some very exciting renovations soon! We hope to have you back to experience our updated facilities! Sincerely, Guest Relations Waikiki Resort Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

good but not great

Posted Jan 7, 2017
Pros: Lobby spacious promoting luxury appearance
Cons: Update guest rooms. Open dining facilities in the evenings
Location: Shopping was very close. Beach was just across the street. Appeared to be low rent if you can call anything on Oahu "low rent" apartments next door
Hotel rooms were very clean however they could use a bit of updating.
Comment from Hotel Management
Jan 11, 2017 by Guest Relations, Hotel Management
Aloha Henry, We are so happy to see that you enjoyed your stay with us. Keep in touch as we will be rolling out some exciting renovations to our property soon! We hope to have you back to experience them! Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Close to the beach,

Posted Dec 31, 2016
Close to the beach and lots of good restaurants to choose
Comment from Hotel Management
Jan 5, 2017 by Guest Relations, Hotel Management
Aloha Armando, We are so pleased to see that you enjoyed your stay with us! One of the biggest perks of our property is it's location and we are so glad that you were able to get out and enjoy it. We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Families
by A verified traveler

This is a good choice

Posted Dec 30, 2016
Pros: distance to waikiki beach
Cons: The Korean restaurant in the hotel is not good. Don't try it.
Location: Garlic Shrimp is sold nearby
Very close to Waikiki beach. Reasonable price. It is worth for a family to stay in Hawaii
Comment from Hotel Management
Dec 31, 2016 by Guest Relations, Hotel Management
Thank you for your visit. We hope to see you serve you again in Waikiki. Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

It is a hotel very close to waikiki beach

Posted Dec 30, 2016
Walk 2mins to reach the beach. Garlic shrimp is sold right out of the hotel.
Comment from Hotel Management
Dec 31, 2016 by Guest Relations, Hotel Management
Thank you for your review. Many of our guests enjoy how close they are to the beach. Thank you for staying with us and we hope to see you again soon!
2 out of 5
by A verified traveler

december stay 2016

Posted Dec 15, 2016
Pros: location that's about it
Cons: more people at front desk to serve customers quicker check in no resort fee no parking fee
Location: location was good- everything was nearby
Not overly impressed with this hotel for the price per night of the room Only 1 person checking people in and 5 people in line- took over an HOUR to check in MAJOR problems with wi-fi Unable to access Wifi in room very hit and miss more miss!!
Comment from Hotel Management
Dec 15, 2016 by Guest Relations, Hotel Management
Aloha and thank you for your thoughtful review and comments. We take our guest feedback very seriously and will be further investigating the issues that you experienced. We hope that you enjoyed your time in Waikiki. Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Good location, terrible wi-fi

Posted Dec 14, 2016
Pros: location, view, cleanliness, convenience
Cons: Wi-Fi
Location: beach, supermarkets, rental cars, restaurants
Very much satisfied with the location ( 1 block from the beach, rental car companies, and supermarkets) ! Building is a bit old but nice and clean. The hotel has laundry facilities (3 washers and 3 dryers) and a small store located within the hotel. Staff were friendly when needed. Room Wi-Fi connection was horrible and after discussion with staff the majority of rooms were like this.
Comment from Hotel Management
Dec 15, 2016 by Guest Relations, Hotel Management
Aloha Tom, Thank you for your wonderful review! I am sorry to hear about the issues that you experience with our WiFi connection. Keep an ear out for some exciting new renovations to hit our property. We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu, HI

Nice hotel tucked away in the heart of Waikiki

Posted Dec 5, 2016
Pros: I liked how close it was to everything.
This hotel is nicely tucked away in a lesser traffic area but yet still walking distance from a lot of the Waikiki highlights like the beach, restaurants, shops, and the zoo. There was always parking available and the staff were very helpful and pleasant to deal with. The room is rather plain yet comfortable. But if you're not planing to stay in your room the whole time you're in Hawaii the room isn't a big deal. The hotel restaurants are alright but you're not limited to just whats at the hotel. There are ton of restaurants within walking distance. Overall, I enjoyed my stay.
Comment from Hotel Management
Dec 6, 2016 by Guest Relations, Hotel Management
Aloha s., Thank you for your thoughtful review! Our property's central location is a huge bonus for those who stay with us-- so I am glad to hear that you enjoyed it! We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from syndey

Great location

Posted Nov 30, 2016
Pros: Easy access to everything we needed.
Location: Beach, shopping & restaurants.
We stay here for 11 nights. The hotel was close to everything we needed. The Bus and trolley stops, the beach, shops, restaurants and supermarket were all within easy walking distance. We had a suite which was very spacious. The room was cleaned always early. Would stay here again.
Comment from Hotel Management
Dec 2, 2016 by Guest Relations, Hotel Management
Aloha Kathryn, We are so happy to hear that you enjoyed your 11 night stay with us at the Waikiki Resort Hotel! Our central location is a huge hit with all of our guests and we are glad to see that you enjoyed it as well. We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel