Ratings based on 1,148 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 北海道

次も利用したいホテルです。

Posted Aug 24, 2015
Pros: 大韓航空を利用の際はチェックイン出来るサービスは良いですね。
Cons: バスタブは欲しい所ですが、hawaiiでゆっくりお風呂も、なんですもんね。。。w
Location: エッグスンシングス2号店のアクセスは大変良いです。
デューク像から程近く最高の立地条件で、ビーチから水着のまま部屋に帰れるのも良かったです。ビーチタオルのレンタルも無料。私の止まった部屋からはビーチでサーフィンをしている人やダイヤモンドヘッドも見ることが出来ました。(部屋によっては見れない可能性あり。。。)掃除も綺麗にされており、価格以上の満足度はあります。大韓航空をご利用の際はホテルで飛行機のチェックインもホテルでできるのが嬉しかったです。不満を言えばバスタブが無かった事位ですが、金額で言えば大満足です。
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Great to be back at this hotel

Posted Aug 24, 2015
Pros: Location, price, staff
Cons: Add a courtesy room to help guests who are leaving later in the day. Also a workout room would be nice.
This hotel is conveniently located right off the main street in Waikiki. Literally not even a full block from the beach, restaurants and shopping. They have a beautiful open lobby area. The hotel offers a parking garage for a fee and there is a clean pool- should you need. The staff is amazing. From the front desk team are just ready to go above and beyond. They really just know how to make you feel comfortable. The rooms were spacious and clean. There is a small veranda with 2 chairs. The rooms are not super updated but let me say that they are definately great to stay in. And I can be pretty picky when it comes to where I stay. I have been in many hotels on the island and I can say with all confidence that this hotel gives you affordability, convenience and cleanliness. There are many families that stay here so not a lot of noise in the hotel. The hotel offer a convenience store and souvenir shop at the lobby level. This was the second time my mom and I have stayed here and we will definately be back.
Comment from EPC
Aug 26, 2015 by General Manager, EPC
Mahalo (thank you) for taking the time to post a generous review. We're so excited that you and your mom had an enjoyable stay. I suppose you'll be back soon and we look forward to welcoming you back. Again mahalo. A hui hou, Glenn P. Vergara General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from BC, Canada

2nd stay at Waikiki Resort

Posted Aug 23, 2015
This is my 6th visit to the Hawaiian islands and my 2nd time staying at this hotel facility. This time around I have mixed reviews about the staff at the hotel. I believe that having the right staff on the premises to answer questions and do their job is an important part of the experience of a vacation. This time around I found that a couple of hotel staffs gave off an attitude which took away that extra special vacation feeling. Sad to say that I would probably not stay with Waikiki Resort again. The location was great for me and my family being just a block from the beach, but service is also very important. Next visit I will probably book at Outrigger Reef or Hakelunai hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chico, CA.

Super friendly staff

Posted Aug 21, 2015
From the bell man, to the receptionist, everyone was super friendly! We only had a short stay, so regrettably we didn't use the pool.. But it had a great view of the beach!
Comment from EPC
Aug 26, 2015 by General Manager, EPC
We're so glad you enjoyed your stay with us. Doesn't hurt to have a wonderful view of beautiful Waikiki Beach. Please do come back again soon. Mahalo nui loa, Glenn P. Vergara General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from lafayette in

Nice ocean view, close to the beach

Posted Aug 16, 2015
I staid only one night, however I enjoyed the day at the beach
Comment from EPC
Aug 18, 2015 by General Manager, EPC
We're delighted your stay with us was highlighted by an ocean view and the conveniences of a beach just steps away. Thank you for commenting and look forward to having you back soon. Me ke mahalo nui, Glenn P. Vergara General Manager
3 out of 5
by A verified traveler from 広島

韓国中心のホテルで日本語は全く通じないが快適。

Posted Aug 16, 2015
Pros: ロケーション、清潔さ。
Cons: なし
韓国人の宿泊客が大半。日本語は全く通じず。英語ができれば問題なし。 ロケーションも部屋も、価格的な面からも問題なし。 シャワーの水圧は弱い。 シティービューの部屋だったが、海もダイヤモンドヘッドも見えてよかった。
4 out of 5
by A verified traveler from hiroshima

水圧が弱かった以外は満足

Posted Aug 16, 2015
Pros: 日本語の話せるスタッフの対応。 レートのよい両替所をおしえてもらえた。
Cons: シャワーの口。
Location: 非常に便利な場所にある。近くになんでも揃っている。
日本語を話せるスタッフや電話サービスが常にあり、非常によかった。 1点、ホテルのシャワーの水圧が弱かったのが残念。 ただ、ハワイでは、他のいいホテルでも弱いので仕方ないとは思う。
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Close to beach

Posted Aug 8, 2015
Nice hotel close to the beach. Had a partial ocean view and it was nice to sit on the lanai and look out at the surfers on Waikiki beach. Room was clean and the beds were very comfortable. The pool was nice. Two restaurants inside were very convenient. Would definitely stay here again.
Comment from Hotel Management
Aug 11, 2015 by General Manager, Hotel Management
We're so excited your stay with us was to your liking and more excited that you would stay with us again if your travel plans include another visit of Waikiki. Thank for allowing us to serve you. A hui hou, Glenn P. Vergara General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Aug 4, 2015
Pros: Location of this hotel was awesome! Close to the beach without being too crowded.
Cons: Showers could be larger.
Location: Beach, restaurants, King's Village, shopping.
The hotel was nice, clean, and pleasant staff. The Korean restaurant on the 2nd floor was awesome! And it's a very short walk to the beach and a ton of shops in the area.
Comment from Hotel Management
Aug 7, 2015 by General Manager, Hotel Management
Thank for commenting on your favorable impression of our location, customer service, and Seoul Jung Restaurant. Please do come back again soon. Again mahalo. A hui hou,, Glenn P. Vergara General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
This a good, well priced hotel only one street back from the beach. It's a very easy walk to the beach and close to most of the shops and restaurants/bars. For those without a car we found access to public transport (bus) was close by and took us to the major sites.
Comment from Hotel Management
Aug 4, 2015 by General Manager, Hotel Management
Thank you for choosing to stay with us. We're delighted you found value in our great location and pricing. Please do come back again soon. Again mahalo. Sincerely, Glenn P. Vergara