Ratings based on 1,713 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Close to beach and pick up locations for activitie

Posted Jul 25, 2016
Was a great stay but internet center printer was not working; check in was slow and room was not ready at time of check in. Friendly staff and close to other pick up locations for island activities.
5 out of 5
by A verified traveler from Vancouver, Canada

Clean, nice, and one min walk to the beach!

Posted Jul 23, 2016
Pros: Stuff was very friendly, they were helping us with every need we had.
Location: The Heart of Waikiki Beach!
Very happy with the stay! Excellent, will be back next summer!
5 out of 5
by A verified traveler from el dorado,ca

Great location!

Posted Jul 23, 2016
The hotel staffs are helpful and friendly.The room is clean and comfortable but on the down side the shower is small . The hotel is Walking distance to the beach, restaurants,shopping malls and the zoo. It's also a short drive to the Ala Moana shopping center and a good hike to the diamond head.
3 out of 5
by A verified traveler

Great location

Posted Jul 23, 2016
Service people at the front desk were terrible. They ran my credit card for the room charges and then called me to come down to the front desk. They said there was a problem with the card so I gave them a different card. They authorized charges on both cards and couldn't figure out how to take them off.
4 out of 5
by A verified traveler from Napili, HI

Great Hotel One Block From Waikiki Beach

Posted Jul 21, 2016
Pros: Comfortable pillows, fast elevators, close to Waikiki beach, clean rooms, a safe and small fridge in the room, and access too free DVD rentals
Cons: Parking is limited (typical to Waikiki); I arrived early and the front desk agent did not suggest options while waiting or offer to store bags, etc.
Location: This hotel is in the heart of Waikiki, one block from the beach and walking distance to fabulous restaurants, shopping, surfboard rentals, & trolleys.
This hotel has a classic Hawaiian feel - from the open-air lobby to the room decor. Each room has its own lanai with chairs and a small table, which is great for taking in the views. My particular room had a mauka (Hawaiian for "facing the mountains") view, but also included a peek-a-boo view of the ocean as well. Check-in and check-out were relatively easy, and staff members were accommodating. Overall, an enjoyable stay.
Comment from Hotel Management
Jul 21, 2016 by Gayle, Guest Relations, Hotel Management
We are so happy to see that you had a very pleasant and memorable trip. We're happy that you enjoyed our location and amenities and hope you will choose to visit us again on your next visit to Waikiki! A Hui Ho! (Until we meet again!)
4 out of 5
by A verified traveler from California

Nice hotel close to the beach

Posted Jul 19, 2016
Nice room very close to the beach. A very short walk to shops and restaurants.
Comment from Hotel Management
Jul 19, 2016 by Gayle, Guest Relations, Hotel Management
Very happy you enjoyed your guestroom and our close proximity to Waikiki Beach. Our guests really like our close location to the popular shops and restaurants. We hope you had a wonderful trip filled with great memories and the best selfies! Please visit us again!
4 out of 5
by A verified traveler from Ventura, CA

Close to the beach, shopping

Posted Jul 18, 2016
Older hotel; friendly front-desk check in; typical hotel room/space, small shower-no tub in our room; block from the beach!; surf board rental on the opposite corner-much better deal than on the beach!; high-end shopping (or window shopping) within a couple blocks. Waikiki is crowded! We've decided it's like Vegas, but on the ocean. Enjoy!
Comment from Hotel Management
Jul 18, 2016 by Gayle, Guest Relations, Hotel Management
Sounds like you had a terrific trip! We hope you made a lot of fun memories and took the best selfies! We hope to see you again on your next visit!
4 out of 5
by A verified traveler from guernsey

Family holiday

Posted Jul 17, 2016
Stayed for 2 nights, 4 adults in a room so quite snug but good value for money, great views of Waikiki beach and comfortable bed. Hotel staff always very friendly and helpful.
Comment from Hotel Management
Jul 18, 2016 by Gayle, Guest Relations, Hotel Management
Great Value! Great Views! Happy Vacation! So very happy to hear that you had a wonderful visit! We look forward to seeing you again on your next visit to sunny Waikiki! A Hui Ho! (until we meet again!)
3 out of 5
by A verified traveler from T

Great bang for buck

Posted Jul 15, 2016
Awesome hotel close to the beach, central to Waikiki. Good air conditioning and staff were helpful. Recommended
3 out of 5
by A verified traveler from ca

Nice the lobby only but the room not rusty frige

Posted Jul 12, 2016
The room is not clean specialt the carpet, refrigerator door has rusty, the rug are always left hanging in the shower hose, the air condition is not cold, thermostat is not working always in 74-78.
Comment from Hotel Management
Jul 13, 2016 by Gayle, Guest Relations, Hotel Management
Thank you for sharing your feedback. We regret that your guestroom was not to your satisfaction. We are planning on making upgrades to our guestrooms and hope you will consider visiting us again so that you can share your thoughts on the changes! Until then, safe journeys~