Ratings based on 1,068 Verified Reviews

3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Gloversville, NY

Close to beach and reasonably priced

Posted Feb 19, 2017
Pros: close to beach
Cons: more towels in the room
Location: Zoo, shopping mall, beach, trolley and bus stops
Our stay was very comfortable and the staff accommodating and kind. The main restaurant was very good and served us good food and had friendly service (and efficient).
Comment from Hotel Management
Feb 20, 2017 by Guest Relations, Hotel Management
Aloha Auntie Kracker! We are so happy that you enjoyed your stay with us and found our property very comfortable and our staff accommodating and kind! We hope that you will join us again soon! Sincerely, Guest Relations Waikiki Resort Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
Exceptional. Very underrated. Rooms were very clean and quite. Bacony over looking oceanfront. Housekeeping outstanding everyday. Nice little store with everything you need.Staff very efficient. Nice breakfast buffet.we had a great stay, not a hitch.
Comment from Hotel Management
Feb 19, 2017 by Guest Relations, Hotel Management
Aloha glen, We are so happy to hear that you found our property to be exceptional and that you had a great stay with us! We hope that you will join us again on your next trip to Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel
5 out of 5
by A verified traveler from American Samoa

Great hotel near Waikiki beach. Highly recommend!

Posted Jan 31, 2017
Pros: From the lobby to our room in 713, it was wonderful! Elevators worked surprisingly well with the # of guests there. Great parking too.
Cons: The clogged toilet. Should never happen!
Location: I mentioned it all above.... very convenient, wished we had more than one day to explore.
George at the front desk was fantastic!!! Why I love going to Hawaii, our elders are still being used in hospitality industry 'coz they represent the true spirit of "Aloha!" Please give him a raise or promotion, George set the tone of our stay in Waikiki Resort Hotel. Though there was a problem with clogged toilet (please make sure that never happens.... ever!) our room was very nice, loved the little kitchenette in our corner of the highrise. Even took a shot of the beach with sunny bluesky in backdrop from lanai. The price we had was fantastic, just wished it was more than a one night stay. Highly recommend this hotel to all tourists. Thank you. Aloha & Mahalo!
Comment from Hotel Management
Jan 31, 2017 by Waikiki Resort Hotel, Hotel Management
Aloha Sina, Wow! We greatly appreciate your 5 star review of the Waikiki Resort Hotel! We are so happy to hear that you enjoyed your stay with us and will be sure to pass the praise along to George. Hope to have you back again soon! Sincerely, Guest Realtions
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston

nice location to beach and shopping. room is comfy

Posted Jan 30, 2017
Pros: location. friendly staff .
Cons: see the above.
Location: good beach. excellent shopping area.
I arrived a few hours earlier than regular check in time however a man at the front desk was pleasant and let me register in without extra fee. Cleanness of the room was not perfect but acceptable. Calling a taxi service should be improved more. They called a huge limo for me/single to go to a restaurant in down town Honolulu. I just needed a regular cab. I did have to negotiate not to charge me a big fee.
Comment from Hotel Management
Jan 31, 2017 by Guest Relations, Hotel Management
Aloha Bill, We sincerely appreciate your comments and reviews. Please be assured that we will be addressing your concerns to ensure that they are not repeated. We hope that you enjoyed your stay in Waikiki! Sincerely, Guest Relations Waikiki Resort Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted Jan 29, 2017
Close to the beach Super friendly staffs Good for Korean
Comment from Hotel Management
Jan 31, 2017 by Guest Relations, Hotel Management
Aloha marrow02, We are very happy to hear that you enjoyed our property's proximity to the beach and friendly staff during your stay with us! We hope to have you back again soon. Sincerely, Guest Relations Waikiki Resort Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great location

Posted Jan 28, 2017
This is hotel is nice and comfortable but a little worn out. I only stayed one night in transit and it fitted the bill perfectly for what I needed. It is very close to the beach and center of Waikiki.
Comment from Hotel Management
Jan 31, 2017 by Guest Relations, Hotel Management
Aloha Chris, We sincerely thank you for your comments! We hope that you stay in touch to hear about an exciting room refresh coming to our property soon! Sincerely, Guest Relations Waikiki Resort Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Kapolei, HI

Above & Beyond

Posted Jan 23, 2017
Front desk agent Branden took care of an inebriated friend's parking needs. She needed to rest, so he allowed me to register her vehicle. Her parking cost was cut in half. You deserve recognition for your work Branden! Thank you!
Comment from Hotel Management
Jan 28, 2017 by Guest Relations, Hotel Management
Aloha Mervin Naea, Thank you for your review and comments. We are very pleased to hear that our staff was able to accommodate your needs! We hope that you will join us again soon. Sincerely, Guest Relations Waikiki Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Nice Hotel in Central area of Waikiki

Posted Jan 23, 2017
Pros: Close to main tourist areas.
Cons: Couldn't find anything.
Location: Beach, shopping, tours and other tourist activities close by.
Stayed for overnight only. The staff were very helpful with obtaining a very late check out due to night flight out this was after being allowed to check early which allowed more time to be a tourist.
Comment from Hotel Management
Jan 26, 2017 by Guest Relations, Hotel Management
Aloha Tony, Thank you very much for your wonderful and thoughtful review. We hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice hotel and close to Waikiki Beach.

Posted Jan 21, 2017
We had a bit of a rough check-in, but remainder of stay was perfect! This hotel is a hidden gem right off Waikiki Beach and near many restaurants and ABC stores. There are also convienent stores and an excellent buffet within the hotel. Would definitely stay here again.
Comment from Hotel Management
Jan 26, 2017 by Guest Relations, Hotel Management
Aloha Danny, Thank you for your wonderful 5-star review and the lovely photo! We hope that you will join us again soon. Sincerely, Guest Relations Waikiki Resort Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from Sidney

Average

Posted Jan 11, 2017
Love it ! Close to everything. Just walking distance to the beach and shopping strip. Although the hotel need renovating and updating. Other it's perfect for location.
Comment from Hotel Management
Jan 13, 2017 by Guest Relations, Hotel Management
Aloha Liza! Thank you for your comments. Keep in touch as we will be undergoing some very exciting renovations soon! We hope to have you back to experience our updated facilities! Sincerely, Guest Relations Waikiki Resort Hotel