Ratings based on 3,004 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

wouldnt stay there again

Posted Aug 24, 2016
Pros: The room was clean & the staff was friendly.
I requested a room with two double beds. I was given a room with three twin beds. It took a half an hour for a room with two double beds to be located. When we got to that room, it had a rollaway bed between the double beds so there was no way to get out of the beds on that side without climbing over the rollaway. They did remove it. The handicapped ramp was closed for two days which made it challenging to get mom in her wheelchair in & out of the hotel.
Comment from Hotel Management
Aug 29, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We appreciate the positive comments. We apologize for the closing of our ramp but it was due for a recoating and painting.
1 out of 5
by A verified traveler

I was skeptical when I read reviews but I still b

Posted Aug 22, 2016
Pros: The toilet seat ( yeah that's how bad it is!)
Cons: Just cater your guest. I work in the same industry and I usually refrain from writing bad reviews but the Waikiki Sand Villa Hotel defenently deserved
Location: The location is not good either. Stay at the Maile hotel. Its cheaper and better location.
The first night I go back to my room and my keys don't work. I had to go down and wait at least 20 minutes before they helped me. You can't control the temperature of the ac on your room and its horrible, it's hot!!! The front desk is really useless, they don't help you all they say is "I don't know". The valet lost my keys (its a human mistake and I understand) but the hotel did not cater to us at all! All they did was leave me there waiting. I've had this happened before but they were always helpful and caring. For example, The Sheraton lost my bags one time but they gave us a complementary lunch and drink while they found them. This guys at the Waikiki Sand Villa Hotel do not now how to treat a guess...they really don't.
Comment from Hotel Management
Aug 26, 2016 by GM, Hotel Management
Aloha Kalani, We are sorry you didn't enjoy your stay with us. I will look into these issues and improve in the future.
5 out of 5
by A verified traveler from A

Amazing Staff

Posted Aug 20, 2016
Close to everything. Short walk to Waikiki beach. I would stay on the poolside of the hotel if I had to change one thing. The bar is open early and late. The restaraunt was spectacular. I left my son there for his first year of college and I felt like the staff were family. The entire staff were amazing and hugged me when I left. Pool is beautiful an big. The Hottub is awesome and there is a foot soaking spa open 24/7!
Comment from Hotel Management
Aug 22, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We appreciate the positive comments and glad our employee's took care of your son and yourself. We hope you return to us in the future.
4 out of 5
by A verified traveler

Perfect place for Wikiki

Posted Aug 20, 2016
Only issue I had was a flickering light. Other than that, it was perfect.
Comment from Hotel Management
Aug 22, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We appreciate the positive comment and hope you return to us in the future.
4 out of 5
by A verified traveler from CA

Great choice for the price

Posted Aug 19, 2016
If you don't mind a short walk to the beach, this hotel is a good choice for budget-minded travelers. The staff is very friendly, rooms are clean, and the restaurant serves great food.
Comment from Hotel Management
Aug 22, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We appreciate the positive comments and hope you return to us in the future.
4 out of 5
by A verified traveler from melbourne

Good budget hotel

Posted Aug 16, 2016
We really enjoyed our stay here. The walk to the beach only takes a few minutes and the hotel staff were lovely. The hotel is simple and clean and great for if you don't want to spend too much.
Comment from Hotel Management
Aug 17, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We appreciate the positive comments and hope you return to us in the future.
4 out of 5
by A verified traveler from Simi Valley, CA

Posted Aug 16, 2016
Pros: The hotel is located just a few short blocks from the beach and it was actually a fun walk back and forth from the water... lots of fun shops along th
Cons: Having an address that you could actually find on a map
Location: Great location within walking distance of the beach, restaurants, and shopping.
The Hotel was hard to locate due to the address not being the street in front of the hotel. The driveway was blocked due to repainting and it was very hard to find the parking lot for the hotel. After a couple trips around the block we figured it out. Once parked and checked in we found the hotel to be clean and the staff was very friendly.
Comment from Hotel Management
Aug 16, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay. We apologize for the inconvenience but our driveway really needed a make over.
5 out of 5
by A verified traveler

Posted Aug 16, 2016
I recommend this hotel!!! Close to everything, really friendly staff, clean rooms and a lovely hotel.
Comment from Hotel Management
Aug 17, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We appreciate the positive comments and hope you return to us in the future.
5 out of 5
by A verified traveler from 神奈川

フレンドリーで親切なスタッフ

Posted Aug 13, 2016
Pros: スタッフの対応
Cons: シャワーの水圧を上げてほしい
Location: ワイキキビーチに近いしショッピングも徒歩圏内です
今回で2回目の利用です。私は英会話はできませんがフロントやほかのスタッフも困ってることがあると親切に応対してくれます。また利用したいです。
3 out of 5
by A verified traveler from Tokyo

前評判に期待しすぎてしまったのかも。

Posted Aug 12, 2016
Pros: スタッフの方は皆さん明るくてフレンドリーだった。
Cons: 廊下はもっと明るい照明を。ドアの閉まり音がバタンとうるさい。室内に全身が映る姿見があると良いと思った。
Location: 運河側には特に何も無し。クヒオ通りまで行くか、更にカラカウア通りまで行けば様々な店を探せる。
ネットでの高評価でここを選んだが、言うほどの高評価を感じることが出来なかった、というのが率直な感想。 廊下が薄暗く、陰気さを出していてマイナス。古いビルで床スラブが薄いのか、上階のゲストが椅子を引く音なども気になった。また1階のレストランが夜遅くまで営業している為、そこで騒ぐゲストの声が窓から上がってきて就寝のさまたげになる事があった。 それ以外に大きなマイナスはなく、良くも悪くも総じて『普通』であった。立地も普通。設備も築年数を考えれば普通。部屋の広さも普通。バスもウォシュレットが設置されている以外で得点を稼ぐことも出来ず普通。 もっとも、室内は細かい説明書きも含め細部に渡るまで日本語に対応しているので、英語を話せない、あるいは自信がない方にとっては使い勝手が良いのかも、とは思った。 しかしながらフロント・ハウスキーピング含め、スタッフで日本語を話せそうな人は居なかったように感じた。(これはこちらが英語で話しかけてしまったからなのかもしれないが) となれば、日本語を話すスタッフを置いている他ホテルに先んじるほどのアドバンテージは結局ないのかもしれない。
Comment from Hotel Management
Aug 18, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We appreciate the positive comments and will look into your concerns.