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Reviews of Club Wyndham at Waikiki Beach Walk

3.5 out of 5
Club Wyndham at Waikiki Beach Walk
227 Lewers St, Honolulu, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 160 reviews" "
Rating 8 - Good. 68 out of 160 reviews" "
Rating 6 - Okay. 14 out of 160 reviews" "
Rating 4 - Poor. 6 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Traveled with family
Check in was excellent, all staff where helpful and eager to please.
Stayed 2 nights in Dec 2023

8/10 Good

Nina

Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 2 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. Loved that the kitchen was fully stocked, and there was a deep jet tub in the bathroom. My unit had a separate balcony off the bedroom and the living room. Very clean unit and great staff. Used the gym and it was very convenient to access. Very close beach access too. Staff were so friendly and helpful. I definitely would stay here again.

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Waikiki. Enjoyed the friendly staff.
Stayed 4 nights in Oct 2022
Response from Guest Service Manager on Oct 22, 2022
Aloha Jose:Thank you for choosing to stay at Club Wyndham Waikiki Beach Walk and for taking the time to post your review!We're delighted to hear that you enjoyed your stay with us and we look forward to servicing you again soon!Mahalo & A Hui Hou!Guest Service manager

10/10 Excellent

Rosvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, everything about it was convenient. Would love to stay here again when I return
Stayed 8 nights in Sep 2022
Response from Club Wyndham Management on Oct 8, 2022
Aloha!Thank you for choosing to stay at Club Wyndham Waikiki Beach Walk!We are delighted to hear that you enjoyed your stay and the convenience of everything!Mahalo!

10/10 Excellent

Steven, Ventura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable apartment, loved being able to cook what we wanted. Great size bathroom too, really enjoyed our stay. Great location right on Waikiki Beach Walk, easy to get to everything in Waikiki!
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. Convenient to everything, our accommodations very nice, well kept, and the staff very helpful and friendly. Would stay there again if I were to return to Hawaii
Stayed 5 nights in Jan 2022
Response from Guest Service Manager on Feb 1, 2022
Thank you very much for choosing to stay at Club Wyndham at Waikiki Beach Walk! We're delighted to hear that you enjoyed your stay and appreciate your kind words about of helpful and friendly staff, which we will share with them. Please stay safe and enjoy the rest of 2022! MAHALO!

8/10 Good

Alysia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay unfortunately the jacuzzi wasn’t working.
Stayed 2 nights in Jan 2022
Response from Guest Service Manager on Jan 26, 2022
Thank you for choosing to stay at Club Wyndham at Waikiki Beach Walk! I appreciate you taking the time to answer the survey and am very happy you had a nice stay! We apologize for the jacuzzi being out-of-order as we await parts to be shipped in. Mahalo!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay :)
We had an amazing 4nights stay. Hotel does not have good views (looks into parking garages from rooms and pool) but is otherwise in a great location. 2min walk to beach and right in the middle of lots of restaurants/ shopping. 1 bedroom was cramped. It was a kind bed but it was pushed against the wall on one side so only one night stand which is annoying for charging phones etc. service was great, we asked for extra coffee etc and they were quick and helpful.
Stayed 4 nights in Sep 2021
Response from Guest Service Manager on Sep 21, 2021
Thank you very much for choosing to stay at Club Wyndham at Waikiki Beach Walk! We're happy that you enjoyed your stay with us and appreciate your constructive comments! MAHALO!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Good location, but hotel is nothing special
Hotel was clean and felt safe, though I don’t know if they offered daily cleaning or not since we never use it. It’s a timeshare resort, so they will try and get you to come to their presentation to sell you on the property. Personally, I think timeshares are never a good idea so I wouldn’t buy one but many people do. Had I had an interest in buying a timeshare, they didn’t do anything extra nice or special to sell us on it. It was raining and so we asked to use some umbrellas and we’re told we only could have one per room though we were a family of three. We also had requested a later checkout so our baby could take a nap that day and we’re told we needed to be ‘elite members’ for that option - though the hotel was empty and it would have easily been something they could have done. There were a few other things they missed so all in all, it was a fine stay but nothing special. It’s a good location in Waikiki, but had it been busy Lewer’s street can be very loud at night.
Stayed 3 nights in Sep 2021
Response from Guest Service Manager on Sep 14, 2021
Aloha! Thank you for choosing to stay at Club Wyndham at Waikiki Beach Walk! I'm happy that you enjoyed your stay and appreciate your constructive feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The Property is located in the Downtown Beach Walk area. It is near the beach, food, and shopping. This makes it easy to get around. The property itself is a little worn down and dated. My family stayed here 13 years ago for it's grand opening. Nothing has been updated in that time.
Stayed 4 nights in Aug 2021
Response from Guest Service Manager on Aug 11, 2021
Thank you for returning and choosing to stay at Club Wyndham at Waikiki Beach Walk! We appreciate your feedback and are happy to inform you that we are scheduled for renovation beginning April 2022. Hopefully you'll be able to experience our Resort again in late 2023 once we've completed the renovations.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2021
Response from Sean Ajimine on Apr 2, 2021
Thank you very much for choosing to stay at Club Wyndham at Waikiki Beach Walk!

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
It was a great stay for my family and I, everything was within walking distance :)
Stayed 4 nights in Nov 2020
Response from Sean on Nov 11, 2020
Aloha Brianna: Thank you very much for choosing to stay at Club Wyndham at Waikiki Beach Walk! We are very happy the hear that you and your family enjoyed your stay and look forward to welcoming you back very soon! Mahalo!

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for The Price Paid
This was a nice property close to everything. Just a block to the beach and shopping, The 2 bedroom suite was spacious and equipped with all the amenities. The pool, jacuzzi and gym were adequate. Fair value for what you get. A lobby bar would be a nice addition.
Stayed 4 nights in Mar 2020
Response from Sean on Apr 14, 2020
Thank you for choosing to stay at Club Wyndham at Waikiki Beach Walk! We are pleased to hear that you enjoyed your stay and liked the location of our property in the middle of all the popular stores and restaurants....Mahalo!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Club Wyndham at Waikiki Beach Walk on Jan 28, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Club Wyndham at Waikiki Beach Walk on Jan 28, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it here
We've been to Waikiki several times & usually try a new hotel each time. I chose the Wyndham based on location. I couldn't be happier with out stay here! Upon entering the suite, I was surprised by the beautifully decorared room! My boyfriend contacted the resort before the trip & asked if there was anything they could do to make the trip extra special since he was planning to propose. The
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and well-equipped 2-bedroom suite. Good value.
Stayed 9 nights in Dec 2018
Response from Neil on Jan 2, 2019
Aloha, Mahalo for the great review! Hope you enjoyed your stay. A Hui Hou

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located centrally close to everything which was fantastic. The 2 bedroom apartment was a great size with loads of amenities. Both showers had very weak pressure. Beds really comfortable. Only major gripe was that no service was done on our apartment during our 2 night stay plus no fresh towels either.
Stayed 2 nights in Dec 2018
Response from Neil on Dec 17, 2018
Aloha Rachel, Mahalo for the great review. Our showers are equipped with low-flow shower heads as part of our greening efforts to cut down on water usage. Also, being a Vacation Ownership resort, housekeeping services are not provided like a typical hotel, however towels can be exchanged if you contact our housekeeping department during your stay. Thank you again for your review and feedback. We hope to have another opportunity to serve you again in the near future. A Hui Hou!

10/10 Excellent

CLARITA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 7 nights in Dec 2018

10/10 Excellent

Ann P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect, close to the main area but without any noise. Lots of facilities and helpful staff. Everything was clean and well maintained.
Stayed 7 nights in Nov 2018
Response from Neil on Dec 3, 2018
Aloha Ann, Mahalo for the awesome review! Glad you enjoyed your stay with us. A Hui Hou!

8/10 Good

Verified traveler

Stayed 5 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Spacious in the middle of the action
Great space and comfortable for all. The front staff was surly when I enquired why we were charged an extra day of parking. It was credited but I was not thrilled with her lack of ohana attitude. Every one was great although we did not want to sit for a 90 minute presentation.
Stayed 2 nights in Jun 2018
Response from Neil on Jul 11, 2018
Aloha, Mahalo for your great review. Please be assured that your comments regarding the front desk staff will be discussed with the management team for immediate corrective action. Thank you again and we hope to have another opportunity to serve you again in the future.

8/10 Good

colin, n.z.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location, close to everything great plac
enjoyable stay good place to stay central to everything you would want thanks for a good time
Stayed 10 nights in May 2018
Response from Neil on May 30, 2018
Aloha Colin, Mahalo for the great review! We are pleased to hear you enjoyed your stay with us...especially our location. Waikiki Beach Walk is truly a in the heart of Waikiki! Until next time...A Hui Hou!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Neil on May 8, 2018
Aloha Ryan, Mahalo for the great rating!

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waikiki stay
More than expected. Very large and functional rooms. Great location
Response from Neil on Apr 23, 2018
Aloha Michal, Mahalo for the awesome review! We are glad you enjoyed the room and location. A Hui Hou!

10/10 Excellent

Michelle

Liked: Property conditions & facilities, room comfort
Nice and spacious. Excellent location.
Great location, good pool. No views as in the middle of the city section, but the really nice part. Staff really average. Cranky is the nicest way to put it. Rooms great size, nice and clean, needing slight repaint - lots of chips in walls, corners, etc. Air con was noisy and had vents in walls to get to the bedrooms. Never seen that before... Would stay again as it was good though and safe for kids. (extra lock at the top of the front door).
Response from Neil on Apr 23, 2018
Aloha Michelle, Mahalo for the awesome review and feedback. Your comments will be shared with the respective department heads for immediate action. A Hui Hou!

10/10 Excellent

Tilmon, Iqaluit

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, quiet, great location
The room was clean with very quiet A/C. The building is well sound proofed, we never heard the neighbors at all. Despite being in a very busy spot with constant traffic and tons of people we couldn't hear anything from outside. The pool is nice and well heated, it's too deep for small kids though. The staff was good for the most part. It's a timeshare so be prepared to deal with pushy salespeople ( I just ignored them) Really nice place to stay for the price.
Stayed 3 nights in Mar 2018
Response from Neil on Apr 23, 2018
Aloha Tilmon, Mahalo for the awesome review! We are glad to hear how much you enjoyed your stay, especially how quiet your unit was. Thank you again for your comments. A Hui Hou!

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Win-Wyn(dham)
I would definitely stay here again. While I wasn’t in an ocean view room, this place is all about the location. Close to public transit, shops, beach, eateries and free entertainment. Plus, it’s located on a road where fewer cars pass so it’s safe & quiet. The kichtenette had all necessities if you want to save on eating out everyday. The courtesy room was very welcome and allowed us to enjoy a final full day as our flight was in the evening. The reception staff: Tom, Charles, Kay,,,were kind, friendly and helpful.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Well located at beach area
Hotel decoration is a bit old style and the interior is not bright overall. There is no direct lift access from car park to your room if you drive and check in with lots of laggages. Facilities are limited. There is no tennis court and swimming pool is relatively small compare to resort style hotel.
Stayed 2 nights in Dec 2017

8/10 Good

Marie M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a spacious condo
Nice, spacious condo. Kitchen and bathroom (with jetted tub) make the stay more comfortable. This property does not charge a resort fee; yay! Just a short walk to the beach and to a large selection of restaurants, stores. Seriously though, if you're OK with lots of traffic, expensive valet parking costs and crowded beaches, then Waikiki is the place for you and this Wyndham is a perfect choice. If you're looking for wonderful beach experiences, get out of Honolulu and stay elsewhere on the island. Valet parking attendants at this property are quick and polite. Note: this is a Wyndham Vacation Club property, so there is a sales presentation you will be asked to attend. Everyone is polite when you decline that opportunity.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice Hotel. No balcony access or fresh air
Balconies were completely inaccessible during my stay. Hotel was fixing the concrete and rebar on each balcony, All balcony doors on one side of the building were locked. No fresh air, no ability to sit outside at all, and no price break for this issue. I'm a little surprised that Hotels.com didn't inform me of this ahead of time. This had been going on for some time.

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Convenient location, recommended for first time stay in Hawaii.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Always friendly and helpful Lots of good amenities Good location Clean

8/10 Good

eunhye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place located centrally yo everything.
I liked the room and its location. The staff was nice and really helpful.

8/10 Good

natalie, sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
The location of this hotel is excellent. The unit has everything you need however is a tad small. Very clean and convenient.

8/10 Good

Coco/Divinia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location closed to the beach and city
clean and friendly staff (except for one cleaner staff).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel-Full of Surprises
Hotel is set up like an apartment; dishwasher, (clothes) washer, dryer, practically everything you need. There is no daily housekeeping which I prefer; so, if you run out of soap, towels and the like, the front desk will provide additional items. It is a timeshare so there are timeshare sessions you can attend; for going you get free breakfast and a gift card or activity credits up to $200. Staffs are nice and professional, hotel is clean and close to the beach. Lots of places to shop and eat nearby. Saw a rainbow on the last day from the lanai and firetrucks showed up because the fire alarm triggered, fun... Will definitely stay again!

8/10 Good

BARRY, LA CA

Liked: Cleanliness, staff & service, room comfort
if you like crowds
I don't enjoy the crowds of WAIKIKI.BUT WE WHERE THERE FOR A DESTINATION WEDDING FOR 3 DAYS AND THE ROOM WAS GREAT HOWEVER THE VIEW WAS OF A 6 STORY PARKING STRUCTURE.THE STAFF WAS VERY PROFESSIONAL AND VERY GOOD. THE POOL ARE AREA WAS AND THE SIZE ROOM WAS FANTASTIC FOR THE 3 OF US.

10/10 Excellent

alohali, nj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient
Highly recommend everybody is so friendly,the valet parking is so convinient but the price is too high,rooms are fits with my family..we had so much fun staying Wyndham. Thanks a lot

10/10 Excellent

Mark, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Fantastic Staff
Hotel facilities and room condition excellent, Close to the beach and walking distance to local transport depot. Staff Fantastic their knowledge in the tourist industry excellent and all made us feel at ease with a can do attitude; we had an exceptional time there. looking forward to going back in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyndham Waikiki Beach Walk
Met my expectations with a couple of exceptions: - The TV is not HD (analog on flatscreens) - The parking garage became inaccessible for a day due to a water main break on the road, so we had to rent a second car for the day (had excursions reserved all day). This cost me $150 U.S. extra (had to rent what was there), but I got my 2 nights of parking fee back from the hotel ($70 U.S.).

10/10 Excellent

Tushka, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Family - Girls Vacation
We booked a one bedroom apartment for 3 adults for our 10 night stay in Waikiki. The apartment was spacious, clean and well appointed - we were pleasantly surprised. The location was fabulous, 5 mins walk to the beach and close to everything. We had a first floor apartment looking out over Lewers Street - which was lovely at night - especially on Halloween. We weren't too concerned about street noise until the road works started - luckily we liked an early start to our day - and it was only for a couple of days. The only negatives for us were the air conditioning unit was very loud making it difficult to sleep at night, but once we worked out how to turn it off, problem solved. Also the rooms were quite dark - no natural light. It would have been nice to have had our room serviced 5 days into our stay rather than 8 days (there didn't seem much point by that time) small things really. Staff were friendly and helpful and overal we thought the Wyndham was very good value for money. We would definitely stay again with family and reccommend to others.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robyn Whittaker

Liked: Cleanliness, staff & service, room comfort
Perfect!
Great location very short walk to the beach, shops and restaurants! Very friendly and helpful staff. We also got a free upgrade to the presidential suite. This condo was everything we expected and we will definitely stay here again.

8/10 Good

Darren, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel Centrally located
Hotel was quite handy to shops, beach, restaurants and transport. Great little extras/facilities in the room for families like popcorn, coffee, lemonade, washing powder, dishwashing liquid etc which made things easy as you didn't have to go out and look for them. Good welcoming staff with an activities desk that was also useful. plenty of beach toys etc to borrow to go to the beach and the pool was also good to use for the kids.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room I got was not what I saw in pictures but ..
We arrived 3 hours early but they got our room about an hour earlier than scheduled check in. Layout and size of the room I got was different and smaller than what I saw in picture. They charge $30 for room cleaning but extra towels are free. All staff I met were very helpful and friendly. Room was clean.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a great experience...the resort has great staff...great location