Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from CT

Nice hotel

Posted Aug 9, 2014
Pros: reasonably price for mid season
Cons: the free coffee was nice but it would be nice to offer a free breakfast weekdays as well as on weekends.
Location: Ferries are close as well as all the main dinning and food.
Just left the Surfside yesterday after a 3 night stay. The room was very clean and the staff was friendly and helpful. I had a wonderful room on the 3rd floor that overlook the water as well as being able to see town. I was so busy trying to take in all the island in such a few day that I never did sit in the lovely courtyard with many flowers and water fountain. Overall my experience at the surfside was pleasant.
4 out of 5
by A verified traveler

Very nice

Posted Aug 8, 2014
Excellent location and very helpful staff. Loved being walking distance from all the downtown venues. Would stay again here.
4 out of 5
by A verified traveler from q

Nice view close to everything in Oak Bluffs

Posted Aug 4, 2014
Great staff very convenient location Rooms small but with all amenities
5 out of 5
by A verified traveler from Boston, MA

Amazing customer service

Posted Jul 18, 2014
Pros: the staff
It is rare to find such consistently amazing customer service these days. Every person I spoke with or dealt with went above and beyond to accomodate me over a busy 4th of July weekend. I have already recommended this place to friends visiting the vineyard at the end of summer. Usually, I rent for a week and was pleased to see that short-stay visits are just as enjoyable here.
5 out of 5
by A from Framingham, Mass

Very nice hotel

Posted May 29, 2014
Pros: Everything.
Cons: For their size and number of rooms... no improvement needed.
Location: Walk to the ferry, bus, beach and downtown.
Right on the harbor! Close to everything. I had a very pleasant experience. Also very helpful staff.
4 out of 5
by A verified traveler

Very cute and cozy seaside motel!

Posted Oct 21, 2013
Wonderful experience, reasonably priced, and accommodating staff!
4 out of 5
by Pattie from Upstate NY

Great location - walking distance to everything!

Posted Oct 20, 2013
Pros: Location, Oak Bluffs is a wonderful town, very friendly, and you could walk everywhere. Clean, comfortable room - great shower pressure.
Cons: The hand railing from the third floor was loose.
Location: Walking distance to the Oak Bluffs Ferry, and many shops, restaurants, etc. all within walking distance. Can rent scooters, or mini coopers, too.
Greeted warmly by the staff upon arrival, great coco/coffee/tea station in the office, that our daughter used daily. Our room was good, clean, nicely decorated, comfortable (great bed), but too small for a family of three, next time we will make sure the bed situation is more appropriate for our numbers. The location is key, you can take the ferry right into Oak Bluffs and walk to the hotel, then walk all around Oak Bluffs, as you are very close to all the shops and restuarants. We were in room 302 and the view from our balcony was nice (you can see the ocean a little), they have a great courtyard with seating for hanging out at night (with lights), even a nice little garden. The staff is very friendly and accomodating. Parking if you need it. Will definitely stay here again.
3 out of 5
by A verified traveler from virginia

Well located motel.

Posted Oct 6, 2013
Pros: Location.
Cons: Price was a little high for what you get, even though it was not peak season.
Location: Great location in the heart of Oaks Bluffs. Water views and plenty of restaurants and stores to keep you occupied.
Pleasant stay. Relatively quiet and comfortable room. One of the only rooms available on island at the last minute. Not anything that I would normally stay in for a long beach vacation. But, perfectly fine for a 2 night weekend on short notice. Staff very nice. Room was clean and beds were comfortable. Free parking in their own parking lot. Plenty to do within walking distance. Nice that bagels, coffee offered in the morning.
5 out of 5
by coco from new york, ny

love this hotel

Posted Sep 5, 2013
Pros: everything including the coffee setup
Cons: continental breakfast everyday of the week instead of just sunday
Location: everything... you're in oak bluffs center what else do you need. near shopping, eating, tabernacle, beach
we checked out of our rental on saturday. ferry reservations weren't until monday so we were glad to find suitable accommodations right in the middle of oak bluffs center. hotel was great! friendly atmosphere, so conveniently located. it was fun to run downstairs to the chowder house for that great chowder, delicious salad and catch a little of the game. i loved being able to run across the street to the flying horses with my daughter. the hotel staff was super friendly, room comfy and just a nice way to end a wonderful vacation. would definitely stay here again and i will
4 out of 5
by A verified traveler

Great Location

Posted Sep 3, 2013
The best thing about this hotel is its location in the center of town next to the ferry terminal. It's basic accommodation that's showing a little age, but clean and well-run. There is a nice courtyard for sitting as well as private parking with a bike rack. I was concerned that since it advertised itself as pet-friendly, the room might smell like dogs, but this was not the case. It's not quite a value, but in line with other hotels in Oak Bluffs.