Ratings based on 57 Verified Reviews

4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Ringoes, New Jersey

Martha's Vineyard Surfside Hotel

Posted Nov 8, 2017
Pros: LOCATION
Cons: The mattresses
Location: Right in Oak Bluffs so easy to steamship dock, stores. But since we went in the fall (Oct 2017) mostly all places to eat were closed.
The room was OK. The bed was as hard as a rock. Very uncomfortable. But the location of the hotel was excellent. Right in the middle of everything. Close to the steamship dock, shops etc. Since we went in late Oct. 2017, pretty much all places to eat were closed for the winter. Hard to find a place where you could get a cup of coffee.
Comment from Hotel Management
Nov 12, 2017 by Surfside crew, Hotel Management
Dear Kim, We are so sorry for the inconvenience. We would have been delighted to move you to a different room to address the issue. Our supplier recommends firm mattresses as the industry standard. And we are sorry to hear that you thought that Island didn't have that much to offer in October, if you give us another chance, next time stop by the office and talk to someone from our staff, cause we would be able to recommend to you a lot of great places to see at any time of the year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Very pet friendly. Excellent stay, we will definitely stay again!
Comment from Hotel Management
Nov 10, 2017 by Surfside crew, Hotel Management
Thank you so much for your review! We really appreciate it and are looking forward to see you and your furry friend again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2017
Very clean and comfortable. Staff was very kind and helpful.we would definitely stay again.
Comment from Hotel Management
Oct 7, 2017 by Surfside crew, Hotel Management
Thank you very much for your kind words! We really appreciate your feedback. Hope to see you back soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Ontario

Great location,

Posted Sep 25, 2017
This small hotel is a great location close to down town shops and restaurants. . We had a two queen bed room which was very spacious but the bathroom was very small. I would recommend this location.
Comment from Hotel Management
Sep 27, 2017 by Surfside crew, Hotel Management
Thank you for taking your time to write your review. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dumbarton, Scotland, UK

Look no further...you found the best.

Posted Sep 12, 2017
Pros: EVERYTHING
Cons: NOTHING
Location: Steps away from the harbour and Circuit Avenue, great for shopping and visiting the colourful cottages
Clean, comfortable, relaxing and with the most accommodating and pleasant staff ever, who COULDN'T DO ENOUGH to make our stay one to remember. Many thanks
Comment from Hotel Management
Sep 27, 2017 by Surfside crew, Hotel Management
Elizabeth, we are so happy to know that you had such a pleasant stay with us! You made our day with such a lovely feedback. Hope to see you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from arkansas

Visit

Posted Aug 29, 2017
All I can add is that is Not much to do on island .............
Comment from Hotel Management
Aug 29, 2017 by Surfside crew, Hotel Management
We are so sorry that you feel that way. Next time I would recommend asking one of our front desk staff that is very familiar with local activities and can recommend plenty of things to do on a beautiful sunny day or on a gloomy afternoon. We hope you will give an Island a second chance and visit us one more
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Ga

Great location!

Posted Aug 25, 2017
Pros: Location
Cons: Nothing
Location: Beach....shopping.... theatre....restaurants
Very close to the ferry port...everything in walking distance such as restuarants/shops/ beach. Just very accommodating. Staff very nice. The young lady working day shift... very nice.
Comment from Hotel Management
Aug 29, 2017 by Surfside crew, Hotel Management
Wayne we love your review..! Thank you very much! Hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from north kongstown, ri

Close to water walk to ferry

Posted Aug 24, 2017
Staff was so nice. Discount bike rental. CleN room but smelled a little bleachy
Comment from Hotel Management
Aug 29, 2017 by Surfside crew, Hotel Management
Thank you for taking the time to review us. Our staff takes cleanliness very seriously and you probably checked in right after the room was cleaned. We hope to see you again :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Nice hotel, last minute surprise

Posted Aug 23, 2017
We missed the ferry to MV on the way in so decided to extend the trip another day. Unfortunately it was a really busy weekend and felt that we would have to not only overpay for a hotel room but also go far away from where we were staying. To our luck, we found this great, cozy hotel in front of the ferry dock and the staff could not have been nicer and accommodating. Definitely staying there again!
Comment from Hotel Management
Aug 29, 2017 by Surfside crew, Hotel Management
Thank you so much for your kind words! Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Wonderful!

Posted Aug 17, 2017
Our stay here was interesting. Our two-year-old son accompanied us to the Vineyard, and of course on the first night was very ill. The hotel staff was so wonderfully helpful and accommodating, providing us with extra linens and towels and everything else we could need. had we been anywhere else, I fear we would not have gotten so much help! Aside from our special circumstances, the hotel is lovely, convenient, clean, and very comfortable. I would highly recommend this establishment, and we will stay here again!
Comment from Hotel Management
Aug 29, 2017 by Surfside crew, Hotel Management
We highly appreciate you kind words and hope that the next time you visit us you will be able to enjoy Island to the fullest.