Ratings based on 497 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

A battleship of a hotel

Posted Sep 21, 2017
Pros: Clean & Quite
Cons: Improve the WIFI & better coffee
Location: The Walmart is very close and Oak Brook Mall is nearby
This is a clean, quite, and no-frills hotel. The WIFI is not up to VOIP calling or heavy use. The drip coffee is Folgers made this morning... not Starbucks
Comment from Hotel Management
Sep 21, 2017 by Raminta , Hotel Management
Dear Guest, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Elmhurst IL. Clarion Inn Team
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio Tx

Happy stay....

Posted Sep 20, 2017
It was a great experience being there , it was eight days ....rooms clean , stuff really friendly and multilingual, nice and quit room, there is a wall mart across the street also there is a small restaurant in house, housekeeping friendly and reliable. I definitely recommend this place We will come back....
Comment from Hotel Management
Sep 20, 2017 by Raminta , Hotel Management
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!
3 out of 5
by A verified traveler from Michigan

inconvenient location

Posted Sep 19, 2017
Pros: not much
Cons: Maybe if they had a real restuarant and bar they would draw some folks from the area and it would make the place more interesting.
Location: There is nothing nearby.
Hotel does not even have complimentary coffee in the lobby. Provides a deli with limited hours and limited menu. and nothing is free. The hotel is not conveniently located to restaurants or other attractions and unless you know the area it is completely isolated. I think the over the road truckers like it because there is plenty of parking for their big rigs.
Comment from Hotel Management
Sep 20, 2017 by Raminta , Hotel Management
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services.
5 out of 5
Recommended
for Everyone
by A verified traveler from elmhurst illinois

Posted Sep 17, 2017
Very clean hote, staff was helpful and nice, very close to walmart, would recommend to others
Comment from Hotel Management
Sep 17, 2017 by Raminta , Hotel Management
Dear Jordan. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable Elmhurst Accomodations

Posted Sep 17, 2017
Pros: Price, location, and updates to accommodations.
Cons: I am 6'2" ... the top of the toilet is very low - halfway up my chin. Replace with standard height toilets. Pre-school height toilets out.
Location: Walmart, Kohls, Chic Fil A, dunking Doughnuts, and Burger King good for fast food. Egg Harbor the best in Elmhurst. Nothing-Bundt-Cakes recommend.
The hotel is connected to a conference center and the owner has ensured it is kept up well. As we checked in - about 2 hours early and tired - Britini helped us by checking with the housekeeping staff to find us a room upon arrival. She later helped us with correcting an issue that resulted from my mistake. Very professional. In its class this hotel is well maintained and quiet. We found the beds comfortable and the room was spacious enough and well laid out. The parking lot is unusually large and is used for overnight parking of busses and trucks, however, having these here was never a problem as there was more than adequate room to park. It is across the street from Walmart and there is a shopping center a short distance away. With Chicago traffic, it was nice to have a left turn light to assist us in getting into the facility. Overall this fit the bill for what we were needing and we will use it again when we return to Elmhurst.
Comment from Hotel Management
Sep 17, 2017 by Raminta , Hotel Management
Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Brittnii that she made an impact during your stay. We hope to welcome you back to the hotel soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Pleasant Experience

Posted Sep 8, 2017
Pros: Staff
Cons: Cleanliness and Odor
Overall it was a very pleasant experience with a small glitch due to unpleasant odor in the room. Other than that, I would still recommend this hotel to others.
Comment from Hotel Management
Sep 9, 2017 by Front Desk Staff, Hotel Management
We're glad you enjoyed your time with us despite the hiccup. We'll be addressing the smells with our housekeeping staff to better improve future guests' stays.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice but no free breakfast

Posted Aug 30, 2017
Disappointed and shocked that this hotel does not offer free breakfast...
Comment from Hotel Management
Sep 5, 2017 by Front Desk Staff, Hotel Management
We understand that our breakfast policy is unusual for most hotels, but we believe that with our bistro we can provide a much more personalized and quality breakfast experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Jul 16, 2017
Good for a night stay. The bathroom smelled of cigarette smoke but all other else in the room was dandy. Location was a bit tricky to find and no restaurants close around.There was a walmart across the way which was nice. Lovely court yard! My Irish dancer enjoyed practicing in the beautiful courtyard by the gazebo. :)
Comment from Hotel Management
Jul 21, 2017 by Front Desk Staff, Hotel Management
Dear Guest, Thank you for staying with us here at Clarion Inn! We appreciate your feedback and glad to hear that you enjoyed the court yard! We hope that you will stay with us again in the near future!
3 out of 5
Recommended
for Everyone
by A verified traveler from White Lake, MI

Nice hotel, great staff and a decent location.

Posted Jul 9, 2017
Hotel staff is great, and seems to be the place to go for group events. Location is good but the hotel is a little difficult to find on a surface street. A very short drive to the Elmhurst Metra station with a short 30 train trip to Chicago.
Comment from Hotel Management
Jul 10, 2017 by Front Desk, Hotel Management
Thank you so much for staying with us! We are glad to know that you enjoyed your stay here with us and we were able to accommodate you! We appreciate your review and hope that you will stay with us again soon! Clarion Inn Front Desk Staff
5 out of 5
by Todd

Posted Jun 27, 2017 on Hotels
There wasn't much around the hotel but we stayed there because it was close to family and the price was very reasonable for the accommodations. The room was quiet (except the fan) but the AC made the room feel like a walk in cooler; it was AWESOME!!!
Comment from Hotel Management
Jun 29, 2017 by Management, Hotel Management
Hello Todd, we're glad you enjoyed our time with us! We strive to strike a balance between quality and affordability so that every guest feels like they've found a gem. We look forward to having you stay with us again.