Ratings based on 518 Verified Reviews

4.1 out of 5
72% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

fabulous room

Posted Aug 5, 2017
We stayed in the "Fabulous " room. Excellent service. Amenities a plenty. Gorgeous balcony with an amazing view of Uptown Dallas.
5 out of 5
Recommended
for Couples
by A verified traveler from Denton, TX

Primo hotel across street from AA Center

Posted Jul 20, 2017
Pros: Walk to AA Center. Modern, clean room
Cons: Restaurant menu and food
Location: No good restaurants nearby.
Very accommodating staff. Modern, romantic room. Sub-par restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel!!!

Posted Jul 13, 2017
I felt I stepped into luxury! Everyone there made us feel welcome and so special. The pool was AMAZING! Right across the street is the American Airlines Center, which was convenient! I will definitely stay here again!!
3 out of 5
by A verified traveler

Dirty bedding

Posted Jun 25, 2017
Pros: Location
Cons: Make sure your rooms are clean.
Location: Good access to bars and restaurants, close to Love Field.
Our dovet cover and linens were soiled and dirty. terrible for any hotel, much less a W and Starwood Prperty.
5 out of 5
Recommended
for Everyone
by A verified traveler from IL

Nice hotel

Posted May 18, 2017
This was a really nice hotel from the moment I checked in to the moment I checked out. The staff was very friendly. The hotel is just steps away from the American Airlines Center and walking distance to the JFK museum.
5 out of 5
by Wendy

Posted May 10, 2017 on Hotels
In love with the whole stay & service @ the W hotel.
5 out of 5
by Nancy

It's the W.. nothing else needs to be said

Posted May 10, 2017 on Hotels
It's a great hotel, location is great.
3 out of 5
by A verified traveler

Posted May 2, 2017 on Hotels
I feel like the hotel needs to be updated for the rates! Was expecting more!!
4 out of 5
by Timothy

This traveler left a rating score only Posted Apr 28, 2017 on Hotels
5 out of 5
by Thomas

This traveler left a rating score only Posted Apr 24, 2017 on Hotels