Ratings based on 380 Verified Reviews

4.2 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Close to medical

Posted Dec 5, 2017
Hotel did not reserve requested ground floor room even though had explained both of us have difficulty walking and had made reservations over two weeks in advance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
Good location near Oak Ridge National Lab. Large lobby with nice breakfast spread and small workout facility.
Comment from Hotel Management
Dec 6, 2017 by Christine, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We strive each day to ensure our team is focused on providing a clean, comfortable stay and deliver exceptional hospitality service to our guests. We are really pleased that you experienced this. I would like to personally say thank you for the high marks you gave us on the survey. I will be sure to share this with our team. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Christine Willoughby General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
The bed was extremely comfortable! I haven't slept that well in a while :)
Comment from Hotel Management
Sep 11, 2017 by Christine, Hotel Management
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,
5 out of 5
by Joyce

Good Choice

Posted Sep 10, 2017 on Hotels
Room ready early. Very clean and comfortable.
Comment from Hotel Management
Sep 15, 2017
Dear Joyce, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Christine Willoughby General Manager
4 out of 5
by Brandon

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 8, 2017
Dear Brandon, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We strive each day to ensure our team is focused on providing a clean, comfortable stay and deliver exceptional hospitality service to our guests. We are really pleased that you experienced this. I would like to personally say thank you for the high marks you gave us on the survey. I will be sure to share this with our team. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Christine Willoughby General Manager
4 out of 5
by Kathryn

Good location

Posted Aug 30, 2017 on Hotels
Good location- close to restaurants, activities and a walmart. Room was quiet and comfortable. Staff was very pleasant. Breakfast was pretty typical.
Comment from Hotel Management
Sep 1, 2017
Dear Kathryn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We strive each day to ensure our team is focused on providing a clean, comfortable stay and deliver exceptional hospitality service to our guests. We are really pleased that you experienced this. I would like to personally say thank you for the high marks you gave us on the survey. I will be sure to share this with our team. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Christine Willoughby General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Front desk

Posted Aug 22, 2017
The front desk staff both at night and morning were extremely helpful. I wish I remembered her name on night sift but I know these reviews make it to someone and I just hope it can make it back to the hotel. Also i have stayed in many a hotel and have to say the best continental breakfast yet
Comment from Hotel Management
Aug 25, 2017 by Christine, Hotel Management
Dear K, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 3, 2017 on Hotels
5 out of 5
by dan

Friendly Staff

Posted Jul 27, 2017 on Hotels
Had a great stay here, staff very friendly and accommodating. I would recommend this hotel if staying in Oakridge
4 out of 5
by Jamie

This traveler left a rating score only Posted Jul 23, 2017 on Hotels