Exterior

Reviews of Best Western Plus Rama Inn & Suites

2.5 out of 5
Best Western Plus Rama Inn & Suites
1450 E F Street, Oakdale, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 809 reviews" "
Rating 8 - Good. 254 out of 809 reviews" "
Rating 6 - Okay. 73 out of 809 reviews" "
Rating 4 - Poor. 29 out of 809 reviews" "
Rating 2 - Terrible. 22 out of 809 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JESICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in.Pool and hot tub area very clean. Room was super clean.
Stayed 1 night in Mar 2024
Response from Morgan on Mar 27, 2024
So glad you enjoyed the hotel & thank you for your feedback regarding your most recent stay. We hope to have you back soon.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was fantastic, delicious free breakfast, restaurants close by , the pool & hot tub was perfect. Five Stars ! Best hotel in Oakdale
Stayed 4 nights in Mar 2024
Response from Carla on Mar 13, 2024
Thank you for taking your time to leave a review about your recent stay here with us.

2/10 Terrible

Marcia

Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 12, 2024
Dear Marcia,Thank you for taking the time to share your reviews. We sincerely regret any inconveniences you may have experienced during your stay at our facilities.We are dedicated to ensuring a unique experience for all our guests. We focus on complimentary breakfasts, well-maintained rooms, friendly staff, and fully operational amenities. Your feedback is invaluable to us, and we genuinely appreciate your input.Thank you, Front Desk Staff

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jocelyn on Mar 6, 2024
Thank you for your business and taking the time to rate your stay at our hotel. We hope you will choose the Best Western again the next time you are in the Oakdale area.

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Jocelyn on Feb 29, 2024
Thank you for taking the time to rate your stay with us!

2/10 Terrible

Tiffany De

Stayed 1 night in Feb 2024
Response from Jocelyn on Mar 3, 2024
We are sorry that it seems you did not have a pleasurable stay with us - I hope you were able to bring your concerns to the staff while on the property so a resolution could be found. In the future, I hope you provide us the opportunity to host you again.

8/10 Good

korance

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jocelyn on Feb 26, 2024
We appreciate your willingness to rate your stay with us. Thank you for your business.

8/10 Good

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jocelyn on Jan 15, 2024
Thank you for taking the time to rate your recent stay with us.

6/10 Okay

Celeste

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jocelyn on Jan 12, 2024
Thank you for taking the time to leave a review of your stay with us!

10/10 Excellent

Celia

Traveled with family
Liked: Amenities
Recommend
Stayed 3 nights in Dec 2023
Response from Jocelyn on Jan 12, 2024
Thank you for your business!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jocelyn on Jan 12, 2024
We appreciate you! Thank you for taking the time to rate your recent stay with us.

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, the staff was excellent and very helpful.
Response from Jocelyn on Dec 17, 2023
Thank you for taking the time to leave such kind words about our staff. We appreciate your business.

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023
Response from Cathy on Dec 30, 2023
Thank you for your great review.

10/10 Excellent

fabiola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jocelyn on Dec 5, 2023
Thank you for taking the time to rate your recent stay at our hotel!

10/10 Excellent

Kristin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome for breakfast even though they endured rude guest!!!
Stayed 1 night in Nov 2023
Response from Carla on Nov 30, 2023
Thanking you for taking your time to leave us a review about your recent stay here with us. Happy Holidays!!

10/10 Excellent

Gabriel Barragan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property all around!!!
Stayed 2 nights in Nov 2023
Response from Carla on Nov 30, 2023
Thanking you for taking your time to leave us a review about your recent stay here with us. Happy Holidays!!

10/10 Excellent

Chris

Business traveler
Liked: Amenities
The room was comfortable and clean. It was quiet, and everything was conveniently placed relative to my room even at the far back corner of the building. It was easy to get in and out, as well as to reach comfort features like ice, and vending machines. The only thing I would have asked to be different is the access hours to the pool/spa/hot tub. As it was already closed by the time I got off work so I wasn’t able to use that feature. Besides that it was a perfect hotel stay experience.
Stayed 1 night in Nov 2023
Response from Jocelyn on Nov 28, 2023
Thank you for taking the time to write us a review of your recent stay with us. Unfortunately with the close proximity of the sleeping rooms to the pool area, 10pm is the latest we can keep it open. However,t he sauna and gym are 24 hours for guest use. We appreciate your business and hope you will stay with us again if you are working in the area.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jocelyn on Nov 28, 2023
Thank you for your business!

2/10 Terrible

Cherri

Stayed 1 night in Nov 2023
Response from Cathy on Nov 20, 2023
To respond correctly would like the details of why the lowrating.

10/10 Excellent

Yolanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are very thin , you can hear others
Stayed 2 nights in Nov 2023
Response from cathy on Nov 18, 2023
Thank you for your recent stay at the Best Western Rama Inn and Suites and your rating.

10/10 Excellent

Felicita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wedding get away
we had an amazing time everything was cleaned friendly staff I was able to relax in the jacuzzi while my kiddos enjoyed the pool the town is quiet and peaceful just what we were looking for the location is just perfect everything is around you walking and car distance
Stayed 2 nights in Nov 2023
Response from Carla on Nov 17, 2023
I am happy to hear you enjoyed your stay here at our establishment. Thank you for leaving us a review and we look forward to seeing you and the kids again soon.

6/10 Okay

James

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Not the best night at BWP
The heater/air conditioner fan could not be set on constant and have just the fan work. There was a loud humming noise like the motor was frozen but wanted to turn. The bathroom fan was loud and making a rattling noise.There was toothpaste on the wall from a previous tenant. I could hear the tenants in 318 jumping on the floor at 1:30 AM. Sounds like they were dancing or jumping on the floor
Stayed 2 nights in Nov 2023
Response from Jocelyn on Nov 6, 2023
We are sorry to hear about the issues you experienced while staying with us. I hope you were able to report these issues to the front desk staff so that maintenance can check out the AC and Bathroom Fan. I sure hope they were able to quiet down the guests in the above room for you as well. In the future, should you stay with us again, we hope to be able to provide you with a better experience.

10/10 Excellent

Jim

Stayed 1 night in Oct 2023
Response from Carla on Oct 31, 2023
Thank you for completing the survey regarding your recent stay at our property.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the golf course and has restaurants and stores close by
Stayed 1 night in Oct 2023
Response from Jocelyn on Oct 24, 2023
We appreciate your business! Thank you for taking the time to leave us a review.

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like carpet in the rooms. Travel a lot and stay in many hotels, most hotels are ditching the carpets, bc hard wood floors are much cleaner than carpets
Stayed 1 night in Oct 2023
Response from Cathy on Oct 23, 2023
I am sorry you did not like the carpet. It is what we currently have. When it is time to change out the carpet hard wood floors might be an option.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful!
Stayed 2 nights in Oct 2023
Response from Jocelyn on Oct 22, 2023
We appreciate you taking the time to recognize our staff - thank you!

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2023
Response from Jocelyn on Oct 22, 2023
Thank you for taking the time to rate your stay with us.

8/10 Good

Jacqueline

Traveled with group
The air conditioner was extremely noisy. There were electrical outlets that didn’t work. The location is on a very busy, noisy street. It was hard to get to sleep because of the noise.
Stayed 1 night in Oct 2023
Response from Carla on Oct 20, 2023
I'm sorry you had an unpleasant stay with us and I hope you were able to address your concerns while at the property. In the future, we hope you will give us another chance to provide you with a better experience.

8/10 Good

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jocelyn on Oct 16, 2023
We appreciate you taking the time to rate your recent stay at our hotel. If you are in the area again, we hope you and your family will choose us again.

8/10 Good

Jacqueline

The staff are very nice. My main complaint is the air conditioner works but is very loud. The fan in the bathroom also too loud. The electrical outlets don’t all work. It’s on a very busy street, too, so overall a very noisy experience.
Stayed 1 night in Oct 2023
Response from Cathy on Oct 15, 2023
I am sorry the air conditioner was loud for you. Some of the outlets work with the light coming in the front door We are on the street so sometimes the street noise can be loud. The further back you are in the hotel helps

10/10 Excellent

Johnson

Stayed 1 night in Oct 2023
Response from Carla on Nov 2, 2023
Thank you for your business!

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m like
Stayed 1 night in Oct 2023
Response from Cathy on Oct 28, 2023
Thank you for your recent stay and rating for the Best Western Rama Inn and Suites in Oakdal

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jocelyn on Oct 8, 2023
Thank you for taking the time to rate your recent stay with us!

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa is great!
Stayed 2 nights in Sep 2023
Response from Cathy on Oct 2, 2023
Thank you for your recent stay and positive comments about the pool and spa

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping does an excellent set
Stayed 3 nights in Sep 2023
Response from Cathy on Oct 1, 2023
Thank you so much for your recent stay and will pass on the compliment for the housekeepers.

10/10 Excellent

GEORGINA

Stayed 4 nights in Sep 2023
Response from Cathy on Oct 28, 2023
Thank you for your recent stay and rating at the Best Western Rama Inn and Suites in Oakdale ca

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Katydid on Sep 24, 2023
Thank you so much for your recent stay and we appreciate your review. Hope to see you again.

6/10 Okay

Bridgette

Traveled with family
Liked: Cleanliness, staff & service
The beds were too hard for our liking. One of our reservations were lost, so we had to settle on a more expensive room. Breakfast was good. The staff was really nice and helpful!!
Stayed 2 nights in Sep 2023
Response from Jocelyn on Sep 23, 2023
We are sorry to hear that you did not get a restful sleep in our beds. We will be upgrading in the next year if you do plan to pass through our area again. Thank you for taking the time to acknowledge our staff, we appreciate your kind words.

8/10 Good

Joshua

Stayed 4 nights in Sep 2023
Response from Jocelyn on Oct 10, 2023
Thank you for you business and taking the time to rate our hotel.

6/10 Okay

Bridgette

Stayed 1 night in Sep 2023
Response from Jocelyn on Sep 21, 2023
We are sorry that you were not pleased with your stay and hope that you were able to discuss your issues with the staff while on property. In the future, we hope we will have another chance to provide you with a superior experience.

10/10 Excellent

Ana luisa avalós

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent ! Expedia is a rip off , when using the app once date is chosen the app gives you a different date , that way you have to adjust the date and they charge more even thought the property doesn't
Stayed 1 night in Sep 2023
Response from Jocelyn on Sep 19, 2023
We are sorry that you did not have a goof experience booking with Expedia but we are pleased to hear that your stay with us at our hotel was enjoyable. The next time you are in the area, call us directly so we can guarantee you a smooth booking process and the lowest available rate.

10/10 Excellent

Adile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jocelyn on Sep 9, 2023
Thank you for staying with us on your recent trip to Oakdale! We appreciate you taking the time to rate your stay and hope you will visit us again in the future.

10/10 Excellent

Covert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly staff.
Stayed 1 night in Sep 2023
Response from Jocelyn on Sep 3, 2023
Thank you for taking the time to rate your recent stay with us. We appreciate your business.

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here, the staff were all absolutely amazing especially the housekeeping staff. everything was cleaned and they were fantastic people to talk to.
Response from Jocelyn on Aug 29, 2023
Thank you for taking the time to leave a team compliment that I can pass on to the staff. It's always great to hear kind words from our guests. We appreciate your business and hope you will stay with us again in the future.

10/10 Excellent

Margaret

Stayed 1 night in Aug 2023
Response from Jocelyn on Sep 17, 2023
Thank you for your business!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com customer service is toothless. Will no use hotels.com again.
Stayed 1 night in Aug 2023
Response from Jocelyn on Sep 4, 2023
We are sorry to hear that you had a bad experience with booking through hotels.com for your stay with us. We hope that this low score does not reflect your experience while at our property. In the future, please call the hotel directly so we can assist you.

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a hot day and the air conditioner was very loud. Other that that, the stay was very good.
Stayed 1 night in Aug 2023
Response from cathy on Aug 26, 2023
I am sorry that the air conditioner was noisy, however, iam glad the rest of the stay was good.Cathy

4/10 Poor

Alvaro, Pacoima

Liked: Staff & service
Disliked: Property conditions & facilities
Our reservations was for a suite with jetted tub. The staff was freindly. and courteous. First night we were unable to sleep due to high traffic at main Street, windows are not double pane to block noise. Jacuzzi was broken, unable to use. We were relocated to a different room, with jetted tub, and the jetted tub was not working properly, we informed the manager, wich have is$25.00 off for the inconvenience( one night only). Pillows are cheap, & uncomfortable, towels are old, we had one that said pool in our room, no quality control. in our room some of the trim molding, wall paper, was okd and comming off, Rooms were dusty. Not worth the money you pay for this location. my wife and i chose this location because of the amenities, which unfortunately were not all available during my stay.
Stayed 3 nights in Aug 2023
Response from Jocelyn on Aug 23, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. Please consider staying with us again so that we can have another chance to provide you with superior service.

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed to my Dr. Appointment. and easy to find restaurants.
Stayed 1 night in Aug 2023
Response from Jocelyn on Aug 19, 2023
We are glad that our hotel was a convenient location for you while visiting Oakdale. Thank you for your business.

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023
Response from Jocelyn on Sep 3, 2023
Thank You!!