Well for one thing the resort was closed and has been for sometime. The property manager was nice enough to clean a small room so we had somewhere to stay. You should remove this resort from your listening. Because (as mentioned earlier)they are closef.
There are 2 main issues I had with my stay at the Pine Rose Inn. The first is the check-in experience. I read through all emails beforehand to be sure we wouldn't have a problem with our 9pm arrival time. The confirmation email said they were open to receive us until 10pm so we didn't take any action before showing up. When we got there the grounds were very dark and we needed our phone's flashlight to safely traverse the overgrown path and scope out which of the dark, seemingly unmarked buildings were the 'office'. The office turned out to be a home, which isn't an issue, but again, it was very dark and not clearly marked, with no instructions posted. We rang the bell. After 2/3 rings and a few somewhat panicky minutes, a light turned on inside the house. 30 seconds later, a man appeared and made his way through the kitchen over to the door, after which he peered out at us for a moment, still in the dark, and then finally opened the door. We explained that we had a reservation and it was clear he was not expecting us. We completed the payment transaction and then he led us to the room, which was across the overgrown, Did I Say Very Dark??, courtyard, and showed us inside. When I mentioned the tub was not jetted as advertised on Hotels.com, I simply got a 'all the rooms are different' response. Top all this with no bottled water (obvs not a dealbreaker but another false promise) and a room odor my BF was uncomfortable with, and we did not feel welcome or excited to be there.
Donna
2020 年 8 月入住 1 晚
已验证
4/10 较差
DL
2020 年 8 月 31 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
We rented the family cabin. Very vintage feel, which wasn't bad, but the sink clogs up, the fridge is unplugged until they have guests so nothing got cold until the next day. There was still pet hairs everywhere from previous guests. There's no phone signal and the wifi doesn't reach the cabin so we had to go around the office to connect.
DL
2020 年 8 月入住 1 晚
已验证
10/10 超赞
Josh
2020 年 8 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very down to earth staff. Rustic atmosphere made it comfy. Neat bear carving made of wood. Thanks, Josh
Josh
2020 年 7 月入住 2 晚
已 验证
2/10 糟糕
真实旅客
2020 年 7 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We got there late after eight hours of driving to find out that there was no room available for us despite a reservation (the person in charge of the bookings was "new" and had only worked there for four years). After outdrawn confusion, strange interactions, and odd circumstances where it seemed like we would get a room we were told that it wouldn't be possible and had to leave to find another place for the night. On the plus side, we did get two sodas as an excuse.
真实旅客
2020 年 7 月入住 1 晚
已验证
10/10 超赞
Bryant
2020 年 7 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Great outdoors loved the cabin also the the firepit and scenry
Bryant
2020 年 7 月入住 1 晚
已验证
4/10 较差
yvonne
2020 年 7 月 6 日
不满意:清洁度
needs to clean
the owner is amazing but the place really need to be cleaned up and updated its really sad when someone gets old and doesnt want to upgrade her business. really nice people mother and son business; The back parking has an old boat that doesnt work; old shed falling apart and alot of tables and chairs that are broken; I hope someone helps this business owner she needs help
yvonne
2020 年 7 月入住 1 晚
已验证
4/10 较差
Robert
2020 年 6 月 30 日
不满意:住宿条件和设施,清洁度
Once we got settled in the room I noticed along the wall by the wash basin cigarette ash. When I lifted the sheet on the bed there was debris on the sheet. There was a black widow spider high on the wall where I could not kill it. I did kill two small black widow spiders in the bathroom. The location is most con isn’t relative to where I was visiting my relatives who are local. However, next time I will stay in town at one of the inns I’ve stayed before.
Robert
2020 年 6 月入住 2 晚
已验证
2/10 糟糕
Elsa
2020 年 6 月 20 日
不满意:清洁度、员工和服务、住宿条件 和设施、客房舒适度
Room smelled like cigarettes pillows had blood stains the floor wasn’t even swept or mopped the comforter had pieces of dirt over all everything was dirty the remote wasn’t even working the mattress was so uncomfortable don’t recommend it at all!!!
Elsa
2020 年 6 月入住 1 晚
已验证
10/10 超赞
Jasmyn
2020 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
It was amazing such a cute and cosy place will def return when in the area!
Jasmyn
2020 年 2 月入住 2 晚
已验证
10/10 超赞
R
2020 年 2 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely property with beautiful views. Good parking spots near your unit and the owners and property manager are super attentive. Definitely would stay here again. Close to gas stations and stores.
R
2020 年 2 月入住 1 晚
已验证
4/10 较差
MJ
2020 年 2 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I normally do not write reviews, but this place was very disappointing. We paid for two nights, but left a night early. We stayed in room #4. The woodstove smoked the whole room up. The tub and shower were horrible. There was not step to climb in the tub, the shower had very low pressure and it was just dirty. Very outdated, musty smell in the room, the bathroom light stopped working in the middle of the night. The shampoo and conditoner looked like a set from someone's personal stash. The manager stated he would stack wood outside our room, but didn't.I would not recommend this place to anyone or stay again.
MJ
2020 年 2 月入住 2 晚
已验证
10/10 超赞
真实旅客
2020 年 2 月 18 日
满意:员工和服务,清洁度
great room, and very peacefull location. plesse note
真实旅客
2020 年 2 月入住 1 晚
已验证
8/10 不错
真实旅客
2020 年 2 月 17 日
满意:员工和服务,清洁度
It was unique!!! Way up into the mountains around lots of tress!! Buit in the 1800's
Beautiful!! Did not like that room was not what I booked.
真实旅客
2020 年 2 月入住 1 晚
已验证
8/10 不错
Annette
2020 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Homey atmosphere, beautiful location, close to Bass Lake, friendly, courteous, and helpful staff. Absolutely recommend this place and I would love to stay here again sometime.
Annette
2019 年 12 月入住 1 晚
已验证
8/10 不错
Jill
2019 年 12 月 29 日
满意:员工和服务、住宿条件和设施、客房舒适度
A step back in time.
Very nice owners. They were very accommodating.
Jill
2019 年 12 月入住 1 晚
已验证
6/10 一般
MISUN
2019 年 12 月 28 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
It was a beautiful place; the antique furniture and art was lovely. However, the lack of cleanliness was abysmal. Nothing was clean when we arrived (restroom, kitchen, bedding...), there were stray hairs and we even managed to find a cockroach in the kitchen. That said, the people who run the establishment are very sweet and welcoming. Really the only issue was the lack of cleanliness - everything else about the stay here was wonderful.
MISUN
2019 年 12 月入住 2 晚
已验证
10/10 超赞
真实旅客
2019 年 12 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An excellent mountain view and very warm, home like vintage environment we were surrounded by the owners