Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Brisbane, Qld. Australia

Great Hotel

Posted Sep 14, 2016
Great place to stay staff can't do enough for you, room are 5star, Breakfast chooses are excellent had problem deciding what to eat. They take you to catch the ferry over to San Francisco witch is a great way to start a day of sightseeing & they pick you up when you return. Would differently stay there next time we are over that way. Can't speak highly enough of this hotel.
Comment from Hotel Management
Sep 15, 2016 by GM, Hotel Management
Hello, Thank you for providing feedback regarding your recent stay. We are glad to hear you enjoyed it! We look forward to any future stay you may have with us. Thank you kindly.
4 out of 5
by A verified traveler from Boise, ID

Right on the water

Posted Sep 9, 2016
Our front desk clerk didn't know much about the area. And could not give us very recommendations for: food, attractions, taxis.....
Comment from Hotel Management
Sep 13, 2016 by GM, Hotel Management
Hello, Thank you for providing feedback regarding your recent stay. We are glad to hear you enjoyed it! We look forward to any future stay you may have with us. Thank you kindly.
5 out of 5
by A verified traveler

Posted Aug 29, 2016
I used for the moving day of Berkeley. Good location and nice view.
Comment from Hotel Management
Aug 29, 2016 by GM, Hotel Management
Hello, Thank you for providing feedback regarding your recent stay. We are glad to hear you enjoyed it! We look forward to any future stay you may have with us. Thank you kindly.
4 out of 5
by A verified traveler

Posted Aug 25, 2016
Parking was tough, but Chris at the front desk let me have his spot when he was off his shift. Staff was amazing and the room was very spacious and nice. It was the perfect place to stay the night before and get ready in for my wedding!
Comment from Hotel Management
Aug 25, 2016 by GM, Hotel Management
Hello, Thank you for providing feedback regarding your recent stay. We are glad to hear that Chris was able to make a spot available for you, and we are happy to see you enjoyed your stay! We look forward to any future stay you may have with us. Thank you kindly.
5 out of 5
by A verified traveler

Pretty hotel - up and coming area

Posted Aug 23, 2016
Pros: the facilities are very new and breakfast was great. The dock is still being developed, but what was developed, was very nice.
Location: Chinatown and Berkely are near by.
Hotel is by the docks.. very nice, but is still being developed. Very close to Oakland Chinatown and easy to get onto Bay Bridge to drive into San Francisco (traffic is usually bad- but better after 10). You will need a car, but with free parking and free breakfast (decent) it is has it's pluses. We were able to find street parking near Fisherman's Wharf and had a lovely time walking and then driving to Gold Gate Bridge Park and old fort for view of bridge.
Comment from Hotel Management
Aug 24, 2016 by GM, Hotel Management
Hello, Thank you for providing feedback regarding your recent stay. We are glad to hear you enjoyed it! We look forward to any future stay you may have with us. Thank you kindly.
1 out of 5
by A verified traveler

Room smelled super stinky!

Posted Aug 1, 2016
The room smelled like a men's locker room! For the price I felt ripped off!
4 out of 5
by A verified traveler

Posted Jul 26, 2016
Pros: Free Wifi. Free coffee and snacks throughout the day.
Cons: Could use a few more parking spaces and tables at breakfast
Location: Location is very convenient for Oakland.
The hotel staff got us into our room early and were very helpful throughout. The hotel was quiet and very clean. Breakfast was reasonable, although they could use a few more tables.
Comment from Hotel Management
Jul 26, 2016 by Cameron, Hotel Management
Hello, Thank you for providing feedback regarding your recent stay. We are glad to hear you enjoyed it! We look forward to any future stay you may have with us. Thank you kindly.
5 out of 5
by A verified traveler from Charlotte, NC

Nice location near the waterway.

Posted Jul 4, 2016
Pros: Location was convienent to Jack London Sq and downtown Old Oakland a quick shuttle ride away also San Fransico via ferry or BART easily done.
The staff from the shuttle drivers to the front desk were very nice. The front desk went out of the way to answer any questions, provide assistance with directions and order their shuttle for our convenience. At any hour of the day or evening, no hesitations to assist us. Wouldn't hesitate to stay again and have already recommended them to friends.
Comment from Hotel Management
Jul 25, 2016 by Cameron, Hotel Management
Hello Jeff, Thank you for your great review regarding your recent stay at our property. We are happy to hear you enjoyed your stay! We look forward to any future stay you may have with us. Thank you kindly.
5 out of 5
by A verified traveler from Portland OR

Exceptional stay! Very pleased.

Posted Jun 25, 2016 on Orbitz
Staff were very accommodating. Room was spacious and bathroom was gigantic. Very pleasantly surprised! Loved it. The daily free breakfast was awesome value. Wasn't the typical cold cereal and toast. The hot breakfast varied each day. Well staffed and very scenic waterside view
Comment from Hotel Management
by Cameron, Hotel Management
Hello Christian, Thank you for providing feedback regarding your recent stay. We are glad to hear you enjoy it! We look forward to any future stay you may have with us. Thank you kindly.
4 out of 5
by Lai Yee

Posted Jun 23, 2016 on Hotels
Comment from Hotel Management
by Cameron, Hotel Management
Hello Lai Yee, Thank you for providing feedback regarding your recent stay. We are glad to hear you enjoy it! We look forward to any future stay you may have with us. Thank you kindly.