Ratings based on 415 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2018
We discovered a hidden gem .can t think of anything missing in this hotel
Comment from Hotel Management
Apr 20, 2018 by Jay, Front Office Manager, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler

Spring Break Vacations

Posted Apr 3, 2018
Pros: Staff are friendly, and very clean
Location: We love it because we were close to San Francisco.
It's our second time staying here. Its close to San Francisco which was perfect for us since we were able to take an Uber there.
Comment from Hotel Management
Apr 3, 2018 by Jay, Front Office Manager, Hotel Management
Thank you very much for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best in Alameda area

Posted Mar 20, 2018
Be sure to get a water side room. Freeway side is quite noisy. Great option in the Alameda area.
Comment from Hotel Management
Mar 20, 2018 by Jay, Front Office Manager, Hotel Management
Thank you much for the glowing review! We are very pleased to hear you are satisfied. Did you know we are the No. 1 Rated Hotel on Trip Advisor in Oakland, please share your experience with the world!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2018
Awesome room upgrade! Nice stay and convenient free airport shuttle.
Comment from Hotel Management
Mar 5, 2018 by Jay, Front Office Manager, Hotel Management
Thank you very much for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from southern oregon

Nicr rioms with nice view

Posted Feb 22, 2018
Nice hotel. Our room was clean except for the bathroom sink. There were hairs from the previous person shaving on the sink. That was the inly issues we had. Otherwise we had a good stay and enjoyed the pool and hot tub
Comment from Hotel Management
Feb 23, 2018 by Jay, Front Office Manager, Hotel Management
Thanks for feedback!
4 out of 5
by A verified traveler

Nice Hotel

Posted Feb 18, 2018
Pros: In addition to what I said above, the room itself was very large and included a refrigerator, microwave oven and safe. The bathroom is also nice.
Location: For us, the location worked out well. We were close to things we wanted to see, such as Jack London Square.
It's not easy to find a nice hotel in Oakland, but this Best Western really filled the bill. For not much more than some of the seedier looking places, this hotel is clean, comfortable, updated and offers amenities such as free parking, free wi-fi and free breakfast. The breakfast was awesome - eggs, bacon, waffles, yogurt, cereal (hot and cold), fresh fruit and juices available for self service. The fitness room is small but clean and offers nice equipment. The front desk staff were very nice and helpful. I would definitely stay at this hotel again.
Comment from Hotel Management
Feb 20, 2018 by Jay, Front Office Manager, Hotel Management
Thank you very much for your feedback, we appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveler from silicon valley

Nice hotel close to oakland

Posted Jan 20, 2018
Great breakfast, easy access to downtown Oakland, very good Wi-Fi internet access
Comment from Hotel Management
Jan 22, 2018 by Jay, Hotel Management
Thank you so much for your feedback, we are glad to hear you enjoyed your stay. Did you know we are the No. 1 Rated Hotel on Trip Advisor? Please, share your experience with the world!!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 20, 2018 on Hotels
Comment from Hotel Management
Jan 22, 2018 by Jay, Hotel Management
Thank you so much for your feedback, we are glad to hear you enjoyed your stay. Did you know we are the No. 1 Rated Hotel on Trip Advisor? Please, share your experience with the world!!
5 out of 5
by A verified traveler

Surprinsgly wonderful hotel

Posted Jan 19, 2018 on Hotels
Looking at it from the outside you wouldn't think much. However this is a great place to stay. Very clean, friendly, welcoming. Also the morning breakfast area was amazing.
Comment from Hotel Management
Jan 19, 2018 by Jay, Hotel Management
Thank you very much for your positive feedback. We are very pleased to hear you enjoyed your stay. Did you know we are the No. 1 Rated Hotel on Trip Advisor in The East Bay. Please share your experience with the world!
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

This hotel is good .

Posted Jan 17, 2018
I ‘ve been stayed second time . Location is good .I like balcony view and lakeside walkway .
Comment from Hotel Management
Jan 18, 2018 by Cameron, Hotel Management
Nancy. Thank you for your review. We are so glad you enjoyed your stay. :)