The Claremont is a beautiful, historic property. The rooms were clean and well equipped. The staff was friendly and eager to accommodate, however very limited in what they could offer due to the resort’s limitations. chose location to visit our son who is spending a semester at nearby Northeastern Oakland campus and take our daughter on CA college tours. on line description of Claremont as a resort and spa we expected down time relaxing and unwinding at the spa and pool. spa only open for services Thursday-Sunday. Can only schedule appointments Wed-Sunday. called on Wed no spa services were available for our stay. tried to have the concierge schedule us outside of these restrictive hours- unable to help. only dining location with outdoor seating had the patio close for 10 days for construction day after we arrived. When it was still open on day 1 tried to eat outside for late afternoon apps, the hostess refused to seat us because it was 3:45 and she couldn’t let anyone in until 4 PM when the menu changed to dinner/ outdoor option…very bad vibe. The pool and fitness club are misrepresented on line as well. had the impression it is primarily for resort guests but reality “club” is a community health, swim, and tennis club. hotel guests have LIMITED access to. The Saturday and Sunday we tried to use the pool there were no lounge chairs and pool packed w people. No food or beverage service at pool, NOT resort level. aside from clean/safe, VERY disappointing